Supply Chain

Is there anyway how a multiple condition codes can be received in an external service order PO for a same lot batch tracked part?For example, qty of 10 with condition code USED and lot batch L1 is sent to repair. Once repaired, it will be received with of qty of 9 with condition code REPAIRED with lot batch L1 and a Qty of 1 with condition code UNSERV with lot batch L1.Refer test steps attachment “External Service Order”

I'm trying to move parts from Bay 12 to Bay 13 using the Transport Task, with my Drop-Off Location currently attached to Bay 12. However, the functionality doesn't work when the Drop-Off Location is connected to Bay 12. It only works when I connect the Drop-Off Location to Bay 13. Is this a limitation of the Drop-Off Location functionality?

A customer is having an issue with Automatic Putaway for Inventory held in a Handling Unit. Using IFS  Apps 10. Automatic Refill is selected on the Warehouse. Stock is sitting in a HU in an Inventory Location that isn’t part of the Putaway Zone set up on the Part. Background Job is being generated to auto refill but no Transport Task is being generated (no message on the background job but assume due to the same issue as noted in the next paragraph). When manually trying to Perform Putaway on the IPIS screen, an information message is confirming that no putaway location could be found for the stock being held in the current location. However, when manually Performing Putaway on the Handling Units in Stock screen for the same stock, a Transport Task is being successfully generated and all details are correct.What is the reason that the auto-refill is not successfully generating? Surely Auto Refill of Putaway Zones will work with Stock held in Handling Unit

Hello, Does anyone have a solution for how to set up a block that prevents a user from accidentally creating a counting report of all the system's inventory parts? If you run the "Create Count Report" wizard, no filters are pre-filled and you click OK immediately, a report is created on all inventory parts for you primary site. Thanks,Johan   

Hi everyone,I wonder if anyone has documentation on all these configurations, how and when to use them?And which process (screen on IFS) is affected? Thank you in advance. 

Newly created Customer Order lines are not getting displayed in the “Inventory Part Availability Planning window” of "All" tab view for supply code of “Int Purch Dir” alone in both Availability Check and All tabs.But the CO lines created with supply code of Invent order are getting displayed in both Availability Check and All tabs of “Inventory Part Availability Planning window”.The customer order is in released status.So kindly suggest on it.Thank you in advance. RegardsShiraj

Hi All,When a Purchase Order authorisation is rejected and along with the reason a Note is added, does anyone know where the note is visable. In Purchase Orders you can see it was rejected, who rejected and the reject reason but not the note.We are using APPS 10 Aurena Thanks

Hi,here was a change in the EDI message from the customer regarding backorder quantity, I tried to understand what it means and if this can have effect as the new plan erases the backlog and no backlog is found? The supplier uses 7.5 Best RegardsEmma

Hello,I have a question about the Intercompany process direct delivery to the customer and need your help. When I create a customer order on the demand site and ad a item withe the supply code “Purch Order Dir” the system created a PO. In this PO the delivery adress on the PO line and in the header level are different. Is there a way to get the delivery adress vom the customer order on the header and the position level in the PO?  Thank you, for your help. Hannah

Hi all, We’re investigating the potential use of substitute parts for some of our sales parts.Essentially we have a Telesales function whereby we take orders via quick customer order registration.Orders are raised in a planned status and are released via background task. I’m looking to try to understand if substitute parts can work at the order input stage when there is no sales part availability. All documentation I have found seems to point towards substitute parts are used at quotation stage only. I’m hoping that this is not a limitation of this functionality. Thanks as always in advance for any advice.

Dear IFS Experts,I am experiencing issues with the selected records (377) in IFS Application 10. Previously, record 317 functioned perfectly. Please help if you have any suggestions for resolving this?   

In the Inventory Transaction History in IFS App 9, I’d like descriptions of what Order Ref 1, Order Ref 2, Order Ref 3, Order Ref 4, Order Ref 5 represent when Order Type = Customer Order, Purchase Order OR Shop Order.  Order Ref 1 is easy enough - it’s the order number.  I’m fairly sure I know what 2 and 3 are but I’d rather confirm.  4 & 5 are a mystery, so I can’t tell if they’re important to my analysis. 

Dear Community,we are in the middle of IFS implementation (Cloud). So far, we have a lot of B2B Customers and we use some Platforms which handle direct B2C business for us. Our plan is to establish own B2C business.Customer Order should be transferred from Presystem to IFS as well as Customer Basic Data. Based on that we plan to have a huge (>1.000.000) amount of B2C Customers in IFS during next years.Our Question is if somebody have experience with huge Amount of Customer data in IFS and especially with performance of queries and jobs which needs to handle such data?RegardsSebastian

Is there a possible way to split the commission for a single order between 2 sales person or even between a company sale person and Customer/supplier.One can do it manually on the Customer Order line but that is a huge task as it needs to be done per lineAny configuration that can be set on a customer to achieve the split 

We had a situation where the same po receipt was matched and invoiced on 2 separate invoices.  How can this happen?  At what point is the matched receipt no longer available to be matched?  

Hi all,What is difference between replacement part no and supersedes part no? In which condition should I use which one? Thanks

Hi, if there anybody who knows where should be a problem?I was trying to install Sustainability planner in MS Teams, and I hava  this problem: And the application still not working and still “installing….. Thank you 

We have a user we have granted FND_WEBENDUSER_B2B to but when we attempt to log into the Aurena B2B we get an error that states “invalid login details”. If we change the user access to regular IFS Aurena FND_WEBENDUSER_MAIN, the end user is able to log in with the same credentials that is tried with the IFS Aurena B2B login page. Any Ideas on root-cause?

Hi, our customer has an issue with a Customer Schedule. When a new Schedule arrives the existing backlog is erased from Inventory Part Availability Planning window. What should I look for? Is there setting we are missing in IFS or could it be the EDI-setup?  

Does anyone have an idea on why the Rental basic data fields in Site > Rental tab such as “Chargeable Days ID”, “Date Exception ID” could not be edited even with ifsapp user? The related basic data have been entered in the respective screens but these fields in Site screen are not getting enabled. Thanks. 

Hello,During a discussion where the customer is seeing Supply and Demand for Customer Owned material, and the On Hand was 0 even though we have stock.  The field level help says that the On Hand does not include Customer Owned or Supplier Loaned material.  We’re curious, why is that?Patrick

Every picking is based on pick reports from IFS, these reports are paper formats which is handed out to the operators. Ideally, this process should be digitalized where you get a digital pick list and check everything that has been picked instead of do picking based of a paper report. Anyone has worked with this type of requirement?

My understanding is the Part Availability Controls are used to control the following actions related to a a specific part in a specific location:If the part can be automatically reserved or issued from that location If the part can be manually reserved or issued from that location If the part can be moved between locationsIf the part in that location cannot be manually or automatically reserved and issued, is the part even visible in stock for the location? Or is the part “hidden”?    

We have completed RMA’s from customer order that were sourced as Int. Purchase Direct.  The RMA from the selling site , (ABC1) was created, and from the supply site connected to their RMA, (ABC2). ABC2 was received and closed at the supply site. The receipt was registered, and the RMA from the selling site, ABC1 was closed.  We have run credit invoices, printed arrival reports, supplier returns, return notes, everything is closed. Now I have that product in my available lines for shipments at the selling site with a source ref type of Purchase Receipt Return.  What am I missing that this is showing up in Available lines for shipment.  I am not shipping this back out, we credited the customer and it’s all wrapped up.  I’ve checked Register Direct Delivery to see if there is something I needed to “undo” and can’t see anything.  Any help on this is appreciated.  

Hello All,to have a good overview I want to inform the planners about the load in pieces per workcenter per week. But I have not found a way to do this in IFS Cloud. Would this be a easy to do in a quick report or has IFS Cloud a functionality to do this? We only use MS scheduling.I hope someone has a good idea on how to arrange this?