Supply Chain

Hello,I have a question about the Intercompany process direct delivery to the customer and need your help. When I create a customer order on the demand site and ad a item withe the supply code “Purch Order Dir” the system created a PO. In this PO the delivery adress on the PO line and in the header level are different. Is there a way to get the delivery adress vom the customer order on the header and the position level in the PO?  Thank you, for your help. Hannah

Hi all, We’re investigating the potential use of substitute parts for some of our sales parts.Essentially we have a Telesales function whereby we take orders via quick customer order registration.Orders are raised in a planned status and are released via background task. I’m looking to try to understand if substitute parts can work at the order input stage when there is no sales part availability. All documentation I have found seems to point towards substitute parts are used at quotation stage only. I’m hoping that this is not a limitation of this functionality. Thanks as always in advance for any advice.

Dear IFS Experts,I am experiencing issues with the selected records (377) in IFS Application 10. Previously, record 317 functioned perfectly. Please help if you have any suggestions for resolving this?   

In the Inventory Transaction History in IFS App 9, I’d like descriptions of what Order Ref 1, Order Ref 2, Order Ref 3, Order Ref 4, Order Ref 5 represent when Order Type = Customer Order, Purchase Order OR Shop Order.  Order Ref 1 is easy enough - it’s the order number.  I’m fairly sure I know what 2 and 3 are but I’d rather confirm.  4 & 5 are a mystery, so I can’t tell if they’re important to my analysis. 

Dear Community,we are in the middle of IFS implementation (Cloud). So far, we have a lot of B2B Customers and we use some Platforms which handle direct B2C business for us. Our plan is to establish own B2C business.Customer Order should be transferred from Presystem to IFS as well as Customer Basic Data. Based on that we plan to have a huge (>1.000.000) amount of B2C Customers in IFS during next years.Our Question is if somebody have experience with huge Amount of Customer data in IFS and especially with performance of queries and jobs which needs to handle such data?RegardsSebastian

Is there a possible way to split the commission for a single order between 2 sales person or even between a company sale person and Customer/supplier.One can do it manually on the Customer Order line but that is a huge task as it needs to be done per lineAny configuration that can be set on a customer to achieve the split 

We had a situation where the same po receipt was matched and invoiced on 2 separate invoices.  How can this happen?  At what point is the matched receipt no longer available to be matched?  

Hi all,What is difference between replacement part no and supersedes part no? In which condition should I use which one? Thanks

Hi, if there anybody who knows where should be a problem?I was trying to install Sustainability planner in MS Teams, and I hava  this problem: And the application still not working and still “installing….. Thank you 

We have a user we have granted FND_WEBENDUSER_B2B to but when we attempt to log into the Aurena B2B we get an error that states “invalid login details”. If we change the user access to regular IFS Aurena FND_WEBENDUSER_MAIN, the end user is able to log in with the same credentials that is tried with the IFS Aurena B2B login page. Any Ideas on root-cause?

Hi, our customer has an issue with a Customer Schedule. When a new Schedule arrives the existing backlog is erased from Inventory Part Availability Planning window. What should I look for? Is there setting we are missing in IFS or could it be the EDI-setup?  

Does anyone have an idea on why the Rental basic data fields in Site > Rental tab such as “Chargeable Days ID”, “Date Exception ID” could not be edited even with ifsapp user? The related basic data have been entered in the respective screens but these fields in Site screen are not getting enabled. Thanks. 

Hello,During a discussion where the customer is seeing Supply and Demand for Customer Owned material, and the On Hand was 0 even though we have stock.  The field level help says that the On Hand does not include Customer Owned or Supplier Loaned material.  We’re curious, why is that?Patrick

Every picking is based on pick reports from IFS, these reports are paper formats which is handed out to the operators. Ideally, this process should be digitalized where you get a digital pick list and check everything that has been picked instead of do picking based of a paper report. Anyone has worked with this type of requirement?

My understanding is the Part Availability Controls are used to control the following actions related to a a specific part in a specific location:If the part can be automatically reserved or issued from that location If the part can be manually reserved or issued from that location If the part can be moved between locationsIf the part in that location cannot be manually or automatically reserved and issued, is the part even visible in stock for the location? Or is the part “hidden”?    

We have completed RMA’s from customer order that were sourced as Int. Purchase Direct.  The RMA from the selling site , (ABC1) was created, and from the supply site connected to their RMA, (ABC2). ABC2 was received and closed at the supply site. The receipt was registered, and the RMA from the selling site, ABC1 was closed.  We have run credit invoices, printed arrival reports, supplier returns, return notes, everything is closed. Now I have that product in my available lines for shipments at the selling site with a source ref type of Purchase Receipt Return.  What am I missing that this is showing up in Available lines for shipment.  I am not shipping this back out, we credited the customer and it’s all wrapped up.  I’ve checked Register Direct Delivery to see if there is something I needed to “undo” and can’t see anything.  Any help on this is appreciated.  

Hello All,to have a good overview I want to inform the planners about the load in pieces per workcenter per week. But I have not found a way to do this in IFS Cloud. Would this be a easy to do in a quick report or has IFS Cloud a functionality to do this? We only use MS scheduling.I hope someone has a good idea on how to arrange this?

Hi Experts,Is there any specific reason the Cancel Order Line RMB option is unavailable for the Customer Order Lines screen when selecting a single row or multiple rows? The example is in APP10. IFS Cloud is the same.In the Customer Order window > Order Lines tab, this RMB option is available The Cancel Order Line RMB option is not available for the Customer Order Lines screen when selecting a single row or multiple rows.Business impact :The RMB option requires manually canceling lines from multiple customer orders in a scenario of part substitution, e.g. Part A is no longer available for supply by a supplier, and instead, they

Hi Experts,Is there any specific reason the Cancel Order Line RMB option is unavailable for the Customer Order Lines screen when selecting a single row or multiple rows? The example is in APP10. IFS Cloud is the same.In the Customer Order window > Order Lines tab, this RMB option is available The Cancel Order Line RMB option is not available for the Customer Order Lines screen when selecting a single row or multiple rows. Business impact :The RMB option requires manually canceling lines from multiple customer orders in a scenario of part substitution, e.g. Part A is no longer available for supply by a s

We had a customer set-up incorrectly to require delivery confirmation. The mistake was not noticed for several months and resulted in a large quantity of inventory reporting as inventory parts at customer.  Inventory transactions history recorded DELCONF-OU and DELCONF-IN transactions, but no DELIVCONF transaction. Our experience is the DELIVCONF transaction is created when the Delivery Confirmation of Customer Order is processed. Problem: The inventory that is incorrectly recorded as being at the customer does not show up in the Delivery Confirmation of Customer Order screen. Question: How do we confirm delivery of this inventory or otherwise record the cost of goods sold? 

Hello we are on Cloud 23R1 and just like in Apps10 Customer Order Type is not editable once the record is saved. This is probably our #1 frustration from our sales team. When it is imperative that an order type needs to be changed, we have our database admin run an sql update statement to change it in the database table. This seems to work, however are there any consequences from this process? And is there any other way to accomplish this? 

We are in need of a bar coded tracking system for inventory and non-inventory parts. I have virtually no knowledge of IFS.  So if I could get pointed in the right direction to get some insight into our options it would be appreciated.  Ideally I would receive into specific locations and then we could track movement, and change locations with a hand held scanner.  I’m sure this option exists, but am at a loss on where to start. 

HelloWe are using Apps 10.  We have had several instances of shop order requisitions that are fixed inside the Planning Time Fence disappearing one day and then, once MS is re calculated (normally a schedule overnight job) MS supply then pops up outside of the PTF to ‘correct' it, often that is leaving us with gaps in the production plan and also gaps in supply because of it. Is this a bug? Is it because they aren’t being converted to shop orders quick enough?  

Hi All Good Day to you,Currently we are working on an integration with Salesforce and Web shop for a customer on sales quotations and customer orders. There is a requirement for the customer where IFS needs to provide the other systems with information from IFS regarding Tax, Delivery Date (ATP), Export Control and Freight Cost. They want to be able to get these calculations from IFS without a Sales Quote or Customer Order being created (these are created at this stage in Salesforce or the Web Shop). At the moment customer is not using IFS Sales Quotations.Has any one of you come across similar scenario before where there is no Sales Quote or Customer Order yet in IFS but we provide the other systems with the calculations/information in the different areas? This can be a respond that IFS has to send to the other system based on parameters requested by the other system.Thanks in Advance.Maneesha.

HelloIs it possible to have the Planner added to the options when we Calculate MS level 1 Part? Instead of just being at site level or being able to filter on a selection of a few parts?A bit like when we Perform Site MRP we can select Planner?ThanksAbi