Supply Chain

Hello,  We are using IFS Apps 10 version 24.34.0 Regarding purchased parts. We are buying in injection moulded plastics where we have 1 common tool for 4 separate purchase parts.Is there a way to either link these parts together so that when a PO is raised it either automatically adds the other components or pops up a warning message.ORIs it possible to have 1 parent part number that then disaggregates into the other parts upon registering arrival ? 

We have a number of very old Return Material Authorizations (RMA) in our system that are connected to Service Orders. I'm looking to cancel them (they don't have any credits associated), or receive the non-inventory items (for the RMA's that do have credits).These were created in error years ago and I'm looking to do some cleanup.Has anyone gone through this exercise and know how to delete/cancel/receive RMA's connected to Service Orders? We get the following error when trying to remove credit approval, receive the non-inventory line item, cancel the RMA. I am in IFS Cloud 23R1   

In IFS 9.0, manufacturing shop orders are created with a ‘Planned’ status.In IFS Cloud, when the shop order is created, the status is ‘Released’.  How can this be changed to ‘Planned’ upon creation, automatically?  The status can be changed manually, but prefer ‘Planned’ status upon creation.

Hi all,It is not possible to fill up existing Handling Units in Stock. Whether from “Receipt” or from “Inventory Parts in Stock”. Do you know why? Starting position:I have a Handling Unit in Stock with a Part which have a Part Handling Capacity of 72pcs per Handling Unit.Now I have already this Part in a Handling Unit in Stock with 56 pcs.So in my eyes it should possible to fill up this Handling Unit with the same part, because there is still space for 16 pieces (72-56=16). Regarding the capacity settings- Part handling unit capacity is correctly maintained- Inventory part storage requirements is correctly maintained- Inventory location capacities is correctly maintained- Handling unit capacity is correctly maintainedbut I can't add the same part to the existing handling unit l either in receipt or in inventory parts in stock. So it can't find the existing Handling Unit in Inventory Location? Thanks in advance for your help!      

Hello IFS Community, We currently face an issue where our team has modified Operations after “Ship WIP” has been done on an outside operation. In the meantime, the operation was received and paid. Now we cannot correct it retroactively.  At the moment I think the solution would be to “reverse WIP Shipment” and reverse the shipment of the difference. As soon as I click on the field to change that value, the “ok” button goes gray. If I simply click “oK” then it gives me the error below:   Since the PO is paid I’m afraid im cornered and I cannot bring the Outside Operation to a status “Closed”.  Any help here would be apreciated. 

Is there anyway to track who approves/approved a staged payment? IFS10 UPD9

Hi All,Is there a possibility to view hidden configuration characteristics in view configuration window in IFS cloud when we go from the customer order? Thank you.Kind regards,NishaniF 

How to keep an inventory part in customer/supplier location (inventory location is not the company inventory) where the part ownership is company owned? ex: Supplier location, it is having the cooling facility to keep medicines, Company paid for the order to the supplier. So, the inventory it is company owned, but located in supplier warehouse. Once customer order medicines from the company, supplier is directly delivering to customer site. 

Is there a way of cancelling / backing out an arrival.I created an RMA at the incorrect qty and some has has registered the arrival, the return has not yet been Receipted in, it is current waiting to be Receipted. i dont want the full qty hitting our stock was hoping there is a way to back this transaction out. Thanks 

Hello!In Cloud, I was curious if there is a way to exclude a specific customer when running reservations through the Create Customer Order Reservations screen. Thanks everyone. 

Hello, We are trying to establish a cycle counting procedure where the Inventory Part Cycle Count interval applies specifically to a Part Number, and not to the Part-Location combination. Is there a way to adjust the cycle count/count report configuration to be able to count by part number, rather than by Part-Location combinations? We do not place the same part number in the same location consistently. Please let me know if you have any questions. Thanks,Kyle

When I am trying to report picking of pick list, I am facing this error, and I can’t figure out what’s causing the issue. 

Hello Everybody, im fairly new at using Report Designer, i come from the Crystal Reports world, i received so far, just a handful of hours of training and i have the “simple” requirement to be able to group by key information, in my case, i need to show everything picked ina shipment, grouped by the Sales Order that was picked against, and showing basically the sum of the total picked by Order. but i can’t find a way to group inside of Report Designer ? is that an option and im just not seeing it? we are in 24S1, Cloud version… any idea would be appreciated 

Hi,How can we clear in Transit Quantity in the Inventory Value Per Period screen?I cannot see any inventory stuck in the Inventory Part in Internal Order Transit or Inventory Part in Stock window.Thank you in advance.

Hello, Could I please know when a new Sales part is to be created, can it be created with the ‘Taxable’ toggle button automatically enabled?  Greatly appreciate your help in this matter.

Currently our organization uses customer order lines to plan for production.  There is a need to plan production for product to be shipped into remote warehouse.  Realize the Shipment order is generally used for this move, as the shipment order creates a shipment with a receiver type as Receiver Warehouse, however this presumes that inventory is already in stock..  As mentioned, we use customer orders to plan production,  ahead of the shop orders, and produce to order.  Is IFS configurable to take a customer or receiver ID as a customer order and auto create the shipment as a remote warehouse receiver type?  This would give visibility to the shipment in the Open Customer orders, along with all other open orders, yet still allow for shipment inventory transfer to Remote Warehouse.  The only difference I see on the shipment whether created by a Shipment order or a Customer order is the receiver type.   We would like all Shipments, regardless of receiver type, originate from the customer

How to send incoming dispatch advice in shipment order

Why is 'CPEGEN_<null>List' shown in Advancedview and 'CPEGEN_<null>Selector in Selector in the custom attribute LOV added through page designer? The custom attribute is defined as a reference field.The customer attribute LOV is not populating with data.  

Hello Community, I have an issue in terms of internal customer order quantity not getting updated as per the purchase order change order changes. I follow the below steps.Create a POCO for the PO and adjust the quantity. PO update the POCO. Send the change request from PO.I assume the above steps would update the CO as per the POCO. Correct me if I am wrong. Cheers,

Hi All,When I try to Release my Customer Order, I am receiving this error message. “Field [SENDER_ADDR_ID] is mandatory for Shipment and requires a value.”Any thoughts where I would go to troubleshoot this?Thank you,Alex

Hi All,I am facing below situation and I found a workaround for this but I am wondering whether it is the right path for this. I believe customers and partners who implemented export control can help me to understand this one. My customer is based in UK and using export control and they have the same part that they sell to customers in other countries and also sells to customers in UK. So ideally, customer expects to see below.If the End user customer is from any other country other than Australia, export control restriction should kicks in and valid license should be needed to connect.  If the sale end user is with in Australia, Export control restriction should not be kicked in. And IFS should allow the process the customer order without any issues.But in the 2nd scenario that I mentioned. I cannot get my head around it.We are setting the Export controlled to Yes on the Master part record. So basically this means, part is export controlled irrespective of the customer based location

Hi Team, During stock counting, we found that for a part there is an additional quantity that is not included in any PO’s. As a result it is not received into inventory during goods receipt and not reflecting on Inventory Parts In Stock window.For manually receiving the particular stock into inventory, we are using “Receive Inventory Parts” window, where we are specifying the Quantity Received = 1 & required warehouse location. As there is no traceability for the part quantity, in Define Cost Structure window, we are deleting existing Cost Bucket associated with the part and adding a new Cost Bucket having Cost/Unit as 0.01. However, when I am going to Inventory Parts In Stock window, it is not showing the correct Total Inventory value & Unit Cost (both values getting changed but incorrect values) although the quantity has been updated.Note: Inventory Valuation Method for particular part is : Weighted AverageHumbly request you to please help me on this.Best Regards,Rakesh

Hello IFS Community, We’ve encountered an issue in our environments that we wanted to raise here to see if anyone else has experienced something similar. After each release update, we’ve noticed a particular background job related to PaceJet becoming active. The database tasks is FRTINT Process Shipments at Pacejet. This job runs once every minute. To manage this, we’ve been turning it off manually, but it seems like a more sustainable solution would be for this job to remain off by default in the upgrade scripts unless explicitly required.  We first observed this behavior after accepting 23R1, but it has presented after 23R2 and 241. Has anyone else come across this issue? If so, how have you handled it, and have you been able to work with IFS to implement a more permanent resolution? Looking forward to hearing your thoughts and experiences. Thanks in advance,

We have an issue with currency rounding in Sales (see snips below). I’m sure we all agree that 0.72 x 4 = 2.88, not 2.89.So I’ve looked at decimal places to understand the rounding behaviour.Lo and behold there’s the extra value and I agree with IFS that 0.7221 x 4 = 2.8884 and that it’s fair to round it to 2.89.However, we don’t/can’t work with 4 decimal places for customer-facing data.It seems that IFS is rounding down on unit price and up on line price.How can we make IFS down on both?Thanks for reading. Output DocumentIFS @ 2 decimal places IFS @ 4 decimal places 

In Apps 9, the Route ID and Forwarder ID fields are available on the shipment lines window, in addition to the general tab of the shipment window.  But this is not available in Cloud. It is only available in the general tab of shipment, but not on the shipment lines. Any specific reason for this?