Skip to main content
Question

Question

  • May 10, 2025
  • 3 replies
  • 50 views

Forum|alt.badge.img

Deliveries can be undone which of the following ?

1.Consolidated shipments 

2.Shipments

3.Customer orders

3 replies

Harsha Siriwardhana
Hero (Former Employee)
Forum|alt.badge.img+8

Hi ​@mihiru141 

You can undo a delivery made from a customer order, shipment or consolidated shipment. This is not possible when an invoice is created. 

 

Best regards,

Harsha


ww2sys
Do Gooder (Partner)
Forum|alt.badge.img+2
  • Do Gooder (Partner)
  • 9 replies
  • May 11, 2025

If Customer Order flow then until invoice is created

 

If Shipment then definitely until Invoice but you would have to check if you can reopen a Shipment after it is closed. You won’t be able to invoice until the Shipment is closed, which is an additional stage available as part of the Shipment flow. 


KethakaG
Superhero (Employee)
Forum|alt.badge.img+14
  • Superhero (Employee)
  • 143 replies
  • May 12, 2025

Hi ​@mihiru141 ,

Agreeing with above responses. Adding to that, you may refer below IFS documentation link for a comprehensive understanding on Undo Delivery.

It describes the prerequisites needed for Undo Delivery (in all three scenarios, Customer Order, Shipment, and Consolidated Shipment) and system effects arising from it.

https://docs.ifs.com/ifsclouddocs/24r2/Shipment/ActivityUndoCODelivery.htm?StandAlone=true

Regards,
Kethaka