Service (Touch Apps, MWO, MRO)

Can someone suggest how can I update a field to current time(SYSDATE) by XML business rule?

We are in process of connecting EAI(Inventory system) to IFS CI lab. When EAI is triggering a request towards IFS at ESB(middleware) we are seeing attached error. Could you please help us get this sorted.  And I can see the below files present in the path 

Hello, Does anyone know how to find that event and inactivate ?It is failed and it logs every minutes to Application Messages.You can see details in attachments.  Sincerely.

We are now using the Service Quotation functionality. Upon accepting a Service Quotation this will generate a work order with pre-populate information, including budget costs/revenue. Within the Budget tab of the work order both Planned Cost and Planned Revenue fields are populated with data.  I would like to use these tabs on some quick reports, however when I query the WORK_ORDER_BUDGET_TAB these fields do not appear. Below is the Systems info page whilst on the Budget tab of a work order. The second screenshot is the table itself. Any ideas how to get access to these two fields?    

Hi,I am working the purchase order screen and introduced a new command. When the user click this command a report should generate for the purchase order and automatically check-in that to document management. (Here print dialog is not opening)How to achieve this in the server side?Regards,Tharindu

We have an issue raised from a customer.They have made a simple config to the ‘Part Search Screen’.They want the  ‘Price Type’ on the ‘Part Financials’ tab to default to  option ‘2’From the UI they’ve simply set the value (see image).   The makes the web client work, but doesn;t affect the Smart client. Why, and what needs to be configured to make this work? 

Hi,In the release certificates flow, two system-defined airworthiness regulation codes are wrong since a while :. JAR_145 is obsolete since EASA was created. PART_M-145.A.50 is wrong : only Part 145 is relevant here, Part M is related to a Continuous Airworthiness Maintenance Organisation (CAMO). It must be PART_145.A.50Case G2037603-A is still open in LCS to handle it.. 

Hi,I want to create a .zip file from some of the attachments in Document Revisions screen using a JAVA code and opening an Outlook mail by adding that .zip file as an attachment.Since Aurena agent only allows one file at a time, how to implement this functionality for multiple files using a JAVA code in a projection in Aurena?Any suggestions?ThanksRegards,Tharindu

We are currently using IFS Report Designer for IFS9 and would like to use Doc Text to pull in messages automatically. Is there a way to have DOC Text automatically get pulled into a sales quotation for reports instead of adding it to each order manually?

Hi All,Do we have similar app like scanit which is available for android/playstore in Appstore/IOS which support IFS 8 SP2. Regards,Sri

We are looking to have more than one person see a report in Report Archive. Examples: Purchas Order, Laser Checks. With the current at home work situation for many people, we have people creating reports at home and another printing the checks in the office. Any ideas for a way to do this?  Thank you in advance for assistance,Andrea Ellis

In the PSO app params, some numeric values have a prefix PT and some do not. How do I know when that prefix needs to be used and what does it stand for?

Hello, We’re running the IFS Change Document Repository process in IFS Apps 9. In the ‘Move from Repository’ dropdown, it shows only those repositories that have status set to Usable. Similarly, in the ‘Move to Repository’ dropdown,  it shows only those repositories that have status set to Generating. What is the meaning of a Usable vs a Generating repository? 

Not sure what triggered this but all the lights in the monitor schedule screen have turned red. If i click Run Now they will run and generate the appropriate results. However we need these to run automatically as scheduled.Made sure all appropriate services were running on the server.The “Next Run” shows as yesterday Appreciate the help!   

Can you limit what document classes can be seen on a project?  Is this something that is possibly flagged when creating the Doc Class?

Hi After upgrading to APPS 10, we see that some document revisions have a new set of access lines with object Type = JTTask. I understand that this relates to Work Tasks and that the document is attached to a work task. However, I am not sure what this access lines does EXACTLY and which users will be granted access to the document based on that access line: BR Kristian

Hello everyone, I am new here and hope to get some help on my issue i need to download files for a dynamic list of docs + specific revision mentioned in that list. all in one go. can you please guide me how to do so?  what is important here is to perform this job inside IFS and not using any other 3rd party Excel macros and such. BTW ( using IFS 8 ) 

We use Tableau for IFS reporting and are looking to leverage the use of photos taken in the field to records and display damages to property.We want to setup a repository to store these pictures and I see during configurations of IFS you can change the document file directory. Is it possible to point this file directory to a network resource? if so, can photos taken and uploaded from the mobile eform be saved in the same document file directory?Anyone have experience setting this up?We are using APPS9 UD14  with mobile work orders and eforms.Thank you 

Hi, I have created a custom menu to be used on the document approval steps, both in Document Revision window and Approvals window. The customer only wants this menu option to be displayed when certain document classes is used. I see there is a field for “Object Key” in the Custom Menu Condition Manager (see picture). Can I use this to set a condition for document class(es)? If so, can anyone explain me how to? :) BR, Susanne

In the LU: EDM Basic - Repositories we are not able to change the values in the Path field. We wish to change where we store the documents in our PROD database. But when we copy PROD to TEST, we want to be able to change them in TEST so that our TEST writes to the PROD files. Also trying to do this calling the EDM_LOCATION_API.Modify() does not work. It says that the field can not be modified.Is there any possible way to achieve this and if so, what kind of impact if would have on uploaded files?I hope somebody can give us a word of advise on this matter.Your help is much appreciated.

Hello,I’ve edited the Service Contract client report and added a Version parameter because when we use the Print button in the Smart Client it will include all versions of the contract and not just the one we’re looking at.If I run the report from the Reports screen everything comes out as expected.  If a Version was specified it only shows the one version in the report, otherwise it will include all versions.Now I’m just trying to figure out how to configure the print button in the UI Designer to pass contract.contract_version as a parameter along with contract.contract_id to generate the report.Any suggestions?Thanks!

Hello all, I’m attempting to setup a scheduled task to generate calendar based PMs and I’m having an issue setting up a date range. I would like the task to generate PMs for the upcoming week, so as not to create numerous unnecessary Work Orders. When I tried to specify  a variable as I would in other fields, I received an error that I could not use that expression. My question is how to specify a rolling time period for generation? If you did not do this, would it not create numerous Work Orders, essentially for the entire Maintenance Plan?Any help would be greatly appreciated! 

We have run into a security issue when testing barcode scanning with our Zebra MC93 Android-based Scan Guns.  These need to use the Scan It mobile app for Apps10.  Wondering if anyone else has seen or resolved the same issue? We have configured the touch apps server to use AD Authentication as required for using the Android apps. The issue we have is multiple users use the scanner devices in the warehouses. This creates several problems:Each user when using one of the scanners for the first time needs to create an account in the Account Manager app. This requires the System ID and the full path to the touch apps server to be entered. Once these profiles are setup (after being directed to our One Login page and entering their AD account and password) the username and password seem to be stored in perpetuity – there is no option on the handheld ScanIt app for users to logout, and no requirement to ever login again.  This means anyone can transact under any profile that has been saved on

Hi folks,I need to grant access to several documents(>1500), is there an efficient way of emulating what can  done on a per document basis in Document Revision>Access tab. I already tried to add the users in a Person Group and then add the Group in the Access Template for all document types, but seems like it only works for new document, not existing ones. Thanks in advance !

Hello, I have been configuring work guidelines with the Subtask functions and I am looking to add some automation if possible. Essentially my goal is to attach a media image of a part to a routing work guideline and create a Subtask Sign Off requirement that the attached media be viewed. I am curious if it is possible to automatically launch an attached media image, or to enforce that a user view the image? I was not able find anything in the IFS help or on the community regarding this capability. Below is an example of the attached media image on Shop Floor Workbench I am hoping to have opened automatically. Any help would be greatly appreciated. Thank you!