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Integration Schedule - Red Lights - Wont Run

  • 25 March 2021
  • 2 replies
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Userlevel 5
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Not sure what triggered this but all the lights in the monitor schedule screen have turned red. If i click Run Now they will run and generate the appropriate results. However we need these to run automatically as scheduled.

Made sure all appropriate services were running on the server.

The “Next Run” shows as yesterday

 

Appreciate the help!

 

 

 

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Best answer by Kalpani Dissanayake 25 March 2021, 15:04

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2 replies

Userlevel 6
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Hi @jbernardo,

Similar issue was reported earlier and below is the workaround for this. Please confirm the FSM version that you are referring. This workaround likely to be resolve your issue,

 

WORKAROUND: the Integration Monitor Person ID and Password in the integration monitor's config file could be set.  That config file is Metrix.Integration.Monitor.Service.config and is located in the Integration/Monitor directory.  The values to set would be m5_default_person_id and m5_default_password.  The password would not be encrypted.

Open the monitor service configuration file
<FSM Server Install folder>\Integration\Monitor\Metrix.Integration.Monitor.Service.xml 

Then you can restart the FSM server. Hope this helps.

Kind Regards,

Kalpani

Userlevel 5
Badge +12

Hi @jbernardo,

Similar issue was reported earlier and below is the workaround for this. Please confirm the FSM version that you are referring. This workaround likely to be resolve your issue,

 

WORKAROUND: the Integration Monitor Person ID and Password in the integration monitor's config file could be set.  That config file is Metrix.Integration.Monitor.Service.config and is located in the Integration/Monitor directory.  The values to set would be m5_default_person_id and m5_default_password.  The password would not be encrypted.

Open the monitor service configuration file
<FSM Server Install folder>\Integration\Monitor\Metrix.Integration.Monitor.Service.xml 

Then you can restart the FSM server. Hope this helps.

Kind Regards,

Kalpani

Thank you @Kalpani !