DSE to consider member Unavailabilities in Teams
When the ‘Team inheritable’ is enabled, the DSE continues to assign activities to the Team even if the only skilled team member is unavailable (private activity during the specified time). Disabling the ‘Team inheritable’ is also not a viable solution, as it prevents the activity from being allocated, even if the skilled team member is available. This occurs because if the ‘Team inheritable’ is enabled, the Team will inherit any team members’ skills during the membership period, regardless of any unavailability of members. To ensure unavailabilities are considered during allocation, the membership period of the skilled member must be adjusted, each time an unavailability is added for that member. Therefore, we have received a customer request (discussed with R&D team as well) to enable the DSE to consider member unavailabilities during the membership period when the ‘Team inheritable’ is enabled.