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Question

MWO - Complete Task Without Showing Keep/Return Assistant

  • April 8, 2026
  • 2 replies
  • 15 views

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In MWO, when a user completes a task, they are redirected to an Assistant page where they must choose whether to Keep or Remove the completed task from the device.

Our requirement is slightly different:

  • The completed task should be retained on the mobile device.
  • When the user clicks the Complete button, the task should be marked as completed without displaying the Keep/Return Assistant page.

To achieve this, we attempted to disable the Assistant via Page Designer configurations. However, this resulted in an undesired behavior: after task completion, the application navigates to a blank screen, leaving the user unable to proceed. The only way forward is to close and relaunch the app, which is not acceptable from a usability standpoint.

Could you please let us know:

  • Is there a supported way to complete a task directly on clicking Complete,
  • Retain the task in the completed task list on the device, and Avoid navigation to the Keep/Return Assistant page altogether?

Below are the configuration changes we attempted in Page Designer for reference.

Disabled the Keep Return Assistant

 

2 replies

Dakshinie Wickramasinghe
Hero (Employee)
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Hi,

In workflow configuration you have below actions. You can enable this and achieve the requirement.

Best regards,

Dakshinie


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  • Author
  • Do Gooder (Partner)
  • April 8, 2026

@Dakshinie Wickramasinghe - We do have this action enabled and still we have issues. Is there any other option we can try?