Hello,
We are using in the company Call Center module to record customer claims. We need to be able to connect to the claims invoices and invoice corrections.
We are struggling with with this as although it is possible to select business object “invoice” on the case basic data setup:
I am not able to select it still from the list on the case:
If I try to set up “Attach LOV Order” system is popping out an error telling the opposite (it is not possible):
How to connect invoice and invoice corrections with a real object in the system to cases?
Thank you so much in advance for sharing any insights.
Best regards,
Kasia