IFS Solutions

Good morning.I need assistance please.  I have two resources allocated to a Project Activity.  The hours allocation is exactly the same, they have the same Calendar, both have the HR Schedule but when their Allocated % is calculated based on the Hours Allocated, it differs.  One shows as 50% which is correct since they will both only spend 4 hours per day of their 8 hours on the project for the duration of the activity.  The other resource’ Allocated % though shows as 56.14%.  What could be the reason for this and how do I resolve it?  Thank you.Anya

Hi All, Is there a way to directly link or associate costs with an NCR in IFS?When a non-conformance is raised, can the cost related to that NCR be captured directly against it?For example, if the NCR results in scrap, would the cost be captured only through the inventory scrap transaction or related shop order, rather than being directly tied to the NCR itself?Appreciate your guidance on this.Thanks

I have a simple migration job that loaded Customer Order lines from an Excel spreadsheet. The migration job which worked wonderfully in Apps9 will not work in Cloud.The migration job has been rebuilt but am getting the following error:ORA-20124: Error.NULLVALUE: Field [TAX_DOM_AMOUNT] is mandatory for Source Tax Item Order and requires a value.That field name is not in CUSTOMER_ORDER_LINE either in the view or table. Any pointer would be welcome.

Hi, I am just trying to make a simple workflow where it throws an erorr toast message to the user is there is no document attachment. In this scenario it’s for the Voucher page. When trying to turn back on my event action I am getting this error. I was trying to follow an example by IFS but receive this error. Does anyone know what this is yelling at me about?Thank you,   

My Org is looking to implement mWO for internal maintenance tasks, and we want to be able to automate the transfer to mobile process so an incoming fault report can be put into the pool quickly and without supervisor intervention (faults can occur on 2nd/3rd shift and there aren’t always supervisors then). Seemingly the only option for this is scheduling Transfer Work Assignments to Mobile task to run every 15 minutes.when one manually transfers to mobile, there are the two sliders for pool and pool-keep, how can the database task Transfer Work Assignments to Mobile be configured to do either? Specify the “Allocated_To” setting as “pool”?(I also wish the transfer window option wasn’t “beginning of time until today plus x days”)or is there an API call I can make with a workflow or pl/sql event action to transfer on fault report creation vs. the scheduled task? I can’t find any obvious APIs to use for this.

Community,Just borrow your mind, try to understand the APB Overload Time. See below screenshot, this WC resource actually is overload 8 Hours, why it is showing “37:12:00”? Where is the settings ? 

Hi All,I would like to ask if it is possible to - Run PMRP to create only purchase requisitions on the activities without creating Material Transfer requests between the activities if already items are available in the Project inventory. for e.g. Activity A has the requirement of Part ABC for X Qty Activity B already has Part ABC for Y Qty where X>=Y, but there is no current requirement of the part ABC.in the above scenario, if I Run PMRP then in place of creating PR on Activity A, PMRP will create MTR between Activities between B and A. but the user doesn’t want that. So is there any set-up that I can stop triggering MTR and only create fresh purchase requisition for Activity A while there is already the Same Part qty existing on Activity B?Kind regards,

Hello,I am trying to update a custom field on a custom page on IFS Cloud using workflow/BPA.The value needs to be set to the current user Id.Is there a way to get the current user Id by using a context substitute variable(#USER_ID#) in the value field?I am using  - IFS Aurena client version: 21.2.1.20211105061905.0Thanks in advance,Asheer.

Hi All,IFS Unified Support – Service Desk asked me to log this request here.Is there a way to mask rates and total costs (See attached screenshots). When approving Work Task Transactions or reviewing Transaction Costs, wage information is visible to all employees who have access to the Task. Additionally, any employee who logs time on a project can view wage details for others associated with that project. Personal Data Management functionality in IFS doesn't seem to be a solution for this area. Kind regards/Roshan

According to earlier topic: Attach media file when creating fault report | IFS Community We are mainly using the wizard “New fault report” for regestring new work orders. Often we have a need to attach a picture to the fault report. But it is not possible to do it in the wizard. So today the user has to first create the fault report and later go to prepare work order and attach the picture.  I suggest these wizards to be configurable in a way there it would be possible to add elements for file/media attachments. If not, these elements  should be included in the standard wizard?

Good afternoonI would appreciate feedback/assistance wrt the following message I get when doing Resource Allocation on a Project Activity:What is required from a setup point of view to ensure the calculation is correct?Thank youAnya

Product & VersionProduct Area: IFS Cloud – MRO & Fleet Operations Functional Areas: Serialized Configuration Modification Program Template Parts / Template Alternatives Complex Assembly MRO Test Environment: Regional Test (LKP 25.2.4)Problem SummaryWhile executing a modification flow involving Template Alternatives and MRO Interim Orders, users may encounter unexpected serial structure inconsistencies if the parameter “Configured In Separate Template” is not set correctly.Although the issue can be resolved by setting Configured In Separate Template = Yes, the system currently does not provide any validation, warning, or error message during the Final Conformance Check to guide users.This makes the behavior non‑intuitive and difficult to diagnose.Observed BehaviorModification flows complete without any system validation. Serial structure inconsistencies (such as duplicate structure lines) appear only after completion of disassembly/assembly and receipt. No warning or error i

I’m looking to speak to anybody who based in UK who currently using IFS MES IoT Controller with Crosser or another solution who using it’s in a manufactoring area? 

Hi All,I have been exploring the new Contractor Management solution in 25R1 for Request Tasks. I like the idea of creating the PO Lines based on actual reported items like time reported of the contractor. There are multiple customers who have modifications for that in the Work Order solution.But I am supprised to see that in the Release Notes there is a restriction. Which makes it not possible to send the Request Task to the mobile of the Subcontractor Resource...Mobile Work Order for Service Contractor Resources. It is not possible to utilize Mobile Work Order for Service Contractor Resources. Any Request Work Task that is assigned to a Service Contractor cannot be transferred to mobile. I am looking for the reason why this restriction is build in?I have customers who wants to have both their own employees and subcontractors to work with the same mobile Service MWO Solution. But that is not possible for subcontracted orders, as described in the Release Restrictions and by my own test

I have written a PL/SQL script that generates the Navigator tree so that I can export it to an Excel file. File for the pl/sql-script: Export Navigator Tree 20260423.txtI have now organised the Excel file so that I can go through all the menu items with the departments to discuss the permission sets for the end-user roles and functional roles.   I add also the Excel-File: Navigator_Tree_Basis.xlsxPerhaps it might also be of use to other administrators.

Hello, we are upgrading from 11.5 to 11.8.4 and I’m testing the creation of a form, process, stage notification email (smartmail) using action processor.  when I try to close the task before the notification stage in the process, this error appears:  The Action Type 'SENDMAIL_GEDS_ATIP' is invalid for Event Type 'CHANGE'. One or more of the above errors was generated attempting to create Task Events from the process 'undefined'. There may be a configuration issue preventing you from progressing this process. If you are not sure why this is happening, please contact your administrator for further assistance.Bear in mind that the old ones from 11.5 work and I just recreated it from an old action type that does work.I believe I’ve checked everything I can to make this work.  It’s not live yet, were still in the testing stages and need to have this working before we go live.   

Hi,We have just installed the latest SU9 service pack for IFS Cloud 25R1. This service pack introduces functionality to support the new JPK‑V7M3 structure. However, I have not been able to find support for the replacement tags (BFK, DI, and OFF) within this structure, which are required when an invoice does not have a KSeF number.Am I missing something, or is this functionality not yet supported? If so, this would mean that the current structure is not fully compliant with the legal requirements.

Why wouldn’t the “Refresh Data” action have been granted as part of the PartCostHandling projection? I have users that get a No access error when accessing the Part Cost page.However, they can click “Close” and access the page.I beleive that this is due to not having the “RefreshData” action granted in the PartCostHandling projeciton.I am not sure why it was set up this way and before I make I change, I’m trying to determine why this would have been revoked in the first place. What are some of the reasons this action shouldn’t be granted to indivdiuals that have acess to part cost handling?Why wouldn’t this action be granted as part of the projection?

Hello All, We are having an issue with IFS objects and GIS connections. Hoping for a resolution.We have one base layer and one feature layer, and they have been added to a layer group and we can see the objects using the GIS MAP page. We want to see the “object” from the Functional Objects page, and we have followed the documentation ( Page name = Functional Object;  Label = View Map ; Page = page/GISMapClient/MapPage; NavigateFilter = { LuName = 'EquipmentFunctional', KeyRef = $[KeyRef]}                        KeyRef did not work well - so we tried using MchCode as well.                                                     With MChCode, the link has the correct object id (25057)        {page/GisMapClient/MapPage;$filter=LuName%20eq%20'EquipmentFunctional'%20and%20KeyRef%20eq%20'25057';path=0.1632440489.1043127562.1054673758}. The GIS map opens but it does not filter/highlight the object that we want to view…..instead it shows all the objects on the GIS map.   Any insights / ideas woul

Hello. We attempted to do an external file upload of customer invoices but are getting the load error below. I would appreciate if someone can advise on what is causing this and how to fix. Thank you.  

Our IFS revision is IFS9 UPD11; We are trying to print Barcode(ZPL) using Script Plugin,we created a RPL file, and imported the layout to the “Shop Order Pick List” report.Att 1: .rpl Script Att 2: ifs-printagent-config.xml IFS Print Agent was enabled;  the mapped Zebra Printer can print the report which designed by Report Designer;If we check the "Send E-mail to..." item in the report print dialog, then we can receive an email about the ZPL code in its attachment, The ZPL Code drawn correctly on the Labelary Online ZPL Viewer; but when I choose print the label on the Zebra printer, the system show a error message:Att 3:  Error Message: “PluginExecute Failed. Error uncPrintBinary” What caused this error? 

Dear All,For one of the customer we are using the EAM functionality where we are trying to executed Multicompany time reporting scenario on Work Task. There is also usage of travel resource group on the resource.Without creating employee in the secondary companies and utilizing primary company employee id in the ‘Active Secondment Employee ID’ field on resource will pick work task resource group and set the cost to Zero. In this case application will not consider the travel resource group.If employee id is created in the secondary companies, the application will pick up the travel resource group for travel part and work task resource group for second time report record. Which is correct. This was tested from IFS cloud without use of MWo. Version details are below - Application service update: 25.1.8Framework service update: 25.1.10IFS Cloud Web version: 25.1.10.20260305022227.0IFS Client Services version: 25.1.10.20260305022228.0IFS Client Notification version: 25.1.10.20260305024956.0

Hi all,We have some lobby elements that time out after appx. 10 sec.:In the debugger:Something is cancelling the request. How do we fix this?  

What is the best way to write off customer bad debt?

Hi Team, Can we add a task in the workflow to generate streams message? If yes can you please let me know how it can be achieved in IFS cloud? Regards,Rakesh