Basically, I want to update a custom field on the Work Task (JtTask) page, from the Tech Portal Work Task Detail page.
I notice that some fields on the JtTask are updated when you update the fields on the Work Details screen, e.g. Long Description.
How can I add the custom field that is on JtTask to be updated from the Work Task Detail (JtExecutionInstance) page?
We thought a workflow may be the solution, but given how the long description is updated, I wondered if there was any other way?? (Even something like, having the same custom field name on both entities… does it then map it?)
Thanks for any ideas.