IFS Solutions

westjanDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom event - release of purchase order

Hello,in IFS10APPSI have created custom event to release every purchase order just after saving. Than, when I save new purchase order, nothing happens. The purchase order 433184 is still in “Planned” state. No errors of the event, nothing. What is wrong with it? Where should I look for error? Thanks in advance Jan

692

2 months ago

mRistonSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

MarkdownText Page Content - Referenced Value?

Is it possible at all to have a MarkdownText content field that is populated with a H1 callout `#` and then pulls the data from a specified field (eg; CustomerInfoSelector/CustomerInfoAddresses or something similar). Would love to be able to pull another freeform short-text field as the value, but am not sure how to get this working (or if it’s even possible!) Thanks all!

160

2 months ago

KRBLPLSidekick (Employee)

asked in Upgrades & Updates

24R1SU4 delivery creation failed

Hi All, During the Order Delivery step in Release update Studio (upgrade from 23.2.4 to 24.1.4), delivery fails due to installation errors in FNDBAS (I attach the log).There are a whole bunch of errors including missing columns in tables from FNDBAS (in dictionary_sys_tab for example). Customizations have not touched this area. More strangely, this earlier as well as later creation of TOP environments from Release Update Studio (and thus theoretically based on the same code from the repository) succeeds.Also successful is the Sanity Build run, which was performed just before the failed delivery creation (DEL environment installation).Update 23.2.4 to 24.1.4 is run by the customer team.Unsuccessful attempts to create DEL were made by him 3 times, as well as we did it afterward with similar results. Have you had to deal with a similar situation, or do you have any idea what could be the cause?I would appreciate any suggestion.Thank you and Best Regards,Krzysztof Błaszczak (TSM | IFS)

381

2 months ago

JasperDo Gooder (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM6 - UPS integration design document

Can anyone share the FSM - UPS integration design document? FSM6 has a standard connector to UPS, but I can't find any documentation of it. A customer requested this documentation this week. Likely, such a document got released with an older FSM release.

577

2 months ago

ChrisWasch0331Do Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 22R2 Logical Printer Paper Size

We utilize Cloud 22R2 and we utilize logical printers for certain reports. When we have these print jobs go to a few specific BizHub type printers the local printer is requiring the selection of paper size. Is there a setting somewhere within the Cloud Logical Printer set up to select paper size to be letter?

1413

2 months ago

DivyaSubramanianDo Gooder (Customer)

asked in Supply Chain

Change the costs for a shipped customer order

Hi Community, We have some shipped customer orders in the system, but unfortunately, the item costs are incorrect. Is there a way to update the costs for these item numbers so that the orders reflect the correct amounts? ThanksDivya

191

2 months ago

MJanssonDo Gooder (Customer)

asked in Finance (Financials)

Change rounding in Fixed asset depreciation

Hi,when Fixed asset depreciation is calculated, it always round up to ,00.Is it possible to change number of decimals in the calculation?For example: 8625 € x 0,02083333=179,687, but it’s rounded up to 180 €.

272

2 months ago

CCunninghamDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Aurena Shortcuts prompt for variable

In EE we have shortcuts that refer to advanced queries which prompt the user to enter a variable, For example we have a shortcut that takes the user to Inventory Transactions History and prompts them to enter the Lot/Batch No, I understand SQL and Advanced Queries aren’t possible in Aurena however is it possible to prompt the user for an variable input? In EE this is possible by putting a & in the search criteria field We are currently using IFS Apps 10 - UPD 19

581

2 months ago

Ed22Sidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Problem with Additional views

Hello, Could you please give me advice? I have problem with Additional views, I created new CF in Entity PurchaseOrderLine, but when I run it it says that “The column vendor_part_no refered to in table t is not an approved persistent Custom Attribute”, but in additional views I edit switch toggle button in all entities which has OBJKEY available. This column is located in PURCHASE_ORDER_LINE_ALL which is switched on in toggle switch. Thanks for your advices

301

2 months ago

HurremogluSidekick (Customer)

asked in Document Management (DocMan)

Document Distribution

Hi Community,I cannot distribute documents. I have completed all system requirements but the document is not delivered to the user, what should I do?According to the help documentation, the following installation has been completed.The user ID you log in with must be linked to a person in the Contacts window. The people to be added to the document distribution list must be registered in the Contacts window. You must have selected one or more documents before using the menu option for document distribution. If you are using e-mail notification as the distribution method, the relevant e-mail address(es) must be registered in the Contact/Contact Method tab.

564

2 months ago

XEEFLORIANDo Gooder (Customer)

asked in Upgrades & Updates

Delivery Package /Patch IFS Apps 9 UPD16 needed

Hi, where can I find the IFS Apps 9 UPD16 patch (or newer) to manually deploy it on our system? Thank you in advance and have a great day!Best Regards, Florian

110

2 months ago

KHAN001Sidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Creation of Bins and Tiers

Hi IFS Guru,I am trying to setup Warehouse Layout (Bays, Rows, Tiers and Bins) in IFS while I was doing the layout found out that during creation of Tiers system is showing double Tiers one in the bracket of Bins and other the same Tiers under Row, it should be in the order of likeBay>Row>Tiers>BinsSee the screen shot we are using IFS Cloud Version 22R1. Let me know is their any bug or I am doing something wrong. Shez

541

2 months ago

Ed22Sidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Problem with Additional View

220

2 months ago

paguinSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Clone IFS Cloud environment

Hello,can any one suggest way/steps to clone production environment to Test environmentSpecially users. RegardsPankaj

400

2 months ago

JFindlayDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Apps 10 EE UPD23 - SQL Quick Report Parameter Issue

Hello, Starting a discussion on this topic as we seem to have uncovered a bug not previously noted on IFS community which is impacting SQL Quick Reports. We have raised this as a case with IFS who are currently investigating. In the meantime I am keen to hear from other customers on IFS Apps 10 Update 23 using EE who may or may not be experiencing this issue. Specifically, when running “SQL Statement” type Quick Reports the Parameter’s Screen is blank. Previously this would provide inputs for the various parameters held within our SQL statement, such as Order No. The SQL code from the reports has not changed, and this happens on all existing and any new reports created. Crystal Report type Quick Reports are working, prompting for parameters correctly as expected. I can confirm that the SQL code is correct as when running it in SQL query tool, the parameters are prompted for as expected. Is anyone else experiencing this problem, and if so, do you have a workaround? I am equally

2018

2 months ago

NICOAUDo Gooder (Employee)

posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

CLOUD - Adding standard LUs to Company Template

Company Templates - Adding new LUSExploring the possibilities of the company template is it possible to add any LU (if this LU is currently does not exist in the company template) to a component in a company template,

2 months ago

abdelmalek.mecheriDo Gooder (Customer)

asked in Data Migration

Created a new page in MWO

Hello, I created a new page (Work Order Journal) in MWO but it shows an error message. From the designer page of my creation page, the page works correctly but as soon as I leave the designer page the page returns to errorThe goal is for technicians to be able to directly access the “Work Order Journal” page from the MWO application, can you tell me how to do this? Thank’s

171

2 months ago

HashmitSidekick (Partner)

asked in Assets (Asset Management)

Time reports of tools and equipment

Hi everyone, when created a resource line where demand type is tools/equipment , after time reporting , in the cost line the cost type is coming as personnel ,But when directly reporting time for tools and equipmentthe cost line shows tools and equipment.I understand this could be something basic but I do not know the logic, can anyone please explainregards

622

2 months ago

Mathias DahlSuperhero (Employee)

posted in Document Management (DocMan)

Document Management FAQ

Hi Docman fans!This post is an experiment to see if we could keep one thread where we collect the most common questions asked about IFS Document Management (aka “Docman”).We could either add links to this entry itself, to other discussions here, or we could add each link in its own reply below. We’ll see what works best.

3114

2 months ago

Thushitha ChandrasiriSuperhero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Object Connection Transformations for sourced (from another OCT) attachments

I have a question that >>>> When an attachment (document object) in current LU (LU-2) is inherited (sourced) from another LU (LU-1) through an Object Connection Transformation, the attachment in the LU-2 does not appear in a new LU (LU-3) when the OCT has been configured for LU-2 and LU-3. The attachments originally attached to the LU-2 is successfully transferred to LU-3. Is this how the functionality works (limitation ?) ? Actually, the requirement is to transfer the attachments in the ShopOrderOperation LU (for outside operations where a purchase order is connected) to PurchaseOrderLinePart LU. For that, there is an in-built (system-defined) OCT. It works for attachments attached to the ShopOrderOperation LU itself. But, there are attachments inherited from other OCTs (from InventoryPart, EngPartRevision, etc), and these are not transferring to the PO line with that OCT setup. I think this is a limitation of the OCT ? However, I created a custom field (column) in the Pur

3995

2 months ago

DUSHLKDo Gooder (Employee)

asked in Supply Chain

Errors into Cutsomer Order Entry - AURENA interface (ODP serialization error)

Issue: Customer is facing problem entering customer order into Aurena interface for some selected sites and customers. They get error into entering header and lines when they succeed to enter the header then the line give error. Header ErrorLine Error Environment:IFSAPPS 10 UPD17 PROD and TEST Cause: Main reasons for ODP serialization error are as follows -1. Data Type errors – SELECT statement returns a data type VAECHAR2, but the same attribute in the projection file has a different variable type. Eg: – number.2. Custom fields3. Invalid characters in data – special characters4. Not acceptable values – Eg: Data is having a value where it is not acceptable in LOV.5. Columns in the database table and attributes in the projection file have a different maximum length.ResolutionThere are no mismatches between the database and the projection file for CustomerOrder. We compared all the lengths used in both the entity called CustomerOrder and CustomerOrderLine. Additionally, we checked the cu

210

2 months ago

Mathias DahlSuperhero (Employee)

asked in Document Management (DocMan)

How do I disable the Aurena Agent?

Aurena Agent is great but sometimes you might get a problem and you want to know if it's due to using the Aurena Agent or you want to see how things work without it.Firstly, before you disable the Aurena Agent, it's good to know how to see if it's enable or not in the first place, and one simple way is to open the User Settings page under IFS Document Management:Above, if a path is shown and if Agent Available says Yes, then the Aurena Agent is installed and is working.To disable it, open Chrome's Extensions page:Look for the Aurena Extension and disable it:Now you only have to reload the IFS Cloud page (the web browser tab, it's not enough to refresh the record on the page), and you will now see that the Aurena Agent is not available:For more information about the Aurena Agent, and with links how to troubleshoot it, visit our documentation:https://docs.ifs.com/techdocs/Foundation1/020_installation/400_installation_options/040_aurena_agent/

340

2 months ago

dhweDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

MWO, Navigate back to the same step

Hi,In one of our customer environments, there are more than 200 steps in most of the work tasks. Each step has a unique object. While working on a step, if we navigate to the object of the step, we end up in the first step when we come back to the steps page. Is there a way to return to the same step technician has been working. We are on Cloud 24R1.Thanks.

140

2 months ago

thprlkARCDo Gooder (Partner)

asked in Data Migration

Data Tracker IFS Cloud 24R1

Hi All, Is there a place which I can get the Data Tracker for 24R1? Your assistance is highly appreciated. Best Regards, Thushila

441

2 months ago

jdohertySidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Purchase Order automated email

I am using IFS Apps10 and have a problem with Purchase Orders being emailed to the Requisitioner without them requesting it. It appears in the requisitioner’s inbox with the subject “PDF file for Purchase Order report for result key <result key> is ready”When I check the Report Archive it says it was ordered by the Requisitioner but he has not ordered it. There is no custom event or scheduled task triggering it. I think it is occurring when the PO is closed but I am not sure. I don’t think it is occurring for everybody, just this one person and has only started occurring recently. The only way I am aware of that you can receive this mail is if someone sends it manually from the Purchase Order screen by selecting RMB-“Print Order” and then ticking the “Send Email to” box and entering an email address in the text box below that.I can’t see how it can be happening in an automated way., I have checked everywhere. I need to stop it however.

68823

2 months ago

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