A. What is your idea?
1) Classification
- Opportunity for improvement
2) Brief description
Product documentation/ page help is missing for Service Technician and Maintenance Engineer portal functionality and for underlying pages
B. Context and scope
1) Who is affected?
- Internal users
- Customers
- Partners
2) Frequency
- Daily
C. Value and impact
1) What is the business outcome?
- Enhances user experience
2) Impact scale
- 5 — Enterprise-wide
3) Workaround
If there is a workaround, describe it briefly. Otherwise write “No workaround”.
Write here:
D. Evidence and examples
Attach screenshots, documents, or examples using the buttons below. If helpful, summarize key supporting evidence here.
Write here:
No workaround
E. Additional details
1) Enter support ticket ID reference (If applicable)
Write here:
CS0453672
2) Would you like to participate in validation or early testing?
Answer “Yes/No”.
Write here:
Yes