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Update JtTask after updating JtExecutionInstance

  • May 24, 2026
  • 4 replies
  • 38 views
dfsjmarchant
Sidekick (Customer)
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Basically, I want to update a custom field on the Work Task (JtTask) page, from the Tech Portal Work  Task Detail page. 

I notice that some fields on the JtTask are updated when you update the fields on the Work Details screen, e.g. Long Description.

How can I add the custom field that is on JtTask to be updated from the Work Task Detail (JtExecutionInstance) page?

 

We thought a workflow may be the solution, but given how the long description is updated, I wondered if there was any other way?? (Even something like, having the same custom field name on both entities… does it then map it?)

Thanks for any ideas.

4 replies

Abdul
Superhero (Partner)
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  • Abdul
  • Superhero (Partner)
  • May 24, 2026

Hi ​@dfsjmarchant,

Easiest way comes to mind to is to create a persistent type of custom field for JtExecutionInstance entity and read-only type field for JtTask using Work Task as the parameter.

 

Regards

Abdul Rehman

https://www.linkedin.com/in/abdul-rehman-ifscloudexpert/
dfsjmarchant
Sidekick (Customer)
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  • dfsjmarchant
  • Author
  • Sidekick (Customer)
  • May 26, 2026

Ok, thanks. But I want it to be updatable from both places. I’m going to investigate a workflow to do it.

 

Abdul
Superhero (Partner)
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  • Abdul
  • Superhero (Partner)
  • May 26, 2026

Hi ​@dfsjmarchant,

Are you trying to add custom attributes for B2B portal? 

I have a requirement to add an attribute (Remarks) for Work Task Steps, however, B2B portal does not allow to edit any attribute whether standard or custom.

 

https://www.linkedin.com/in/abdul-rehman-ifscloudexpert/
dfsjmarchant
Sidekick (Customer)
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  • dfsjmarchant
  • Author
  • Sidekick (Customer)
  • May 29, 2026

Hi, I’ve basically created a workflow now to do this. It simply updates the JtTask with the details if the JtExecutionInstance updates. 

 

E.g. If “HV Work” is ticked in the JtExecutionInstance (Work Details) screen, the work flow detects this, and updates the JtTask, which has the same fields. 

It’s not the best solution in the world I feel, but it does what we need for now. 

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