IFS Solutions

Hi,Is it possible  to use SharePoint as a DocMan repository in IFS Cloud (22R1) ? kind regards,Yashodha. 

Hi All,Customer is on 24R1(Managed Cloud). Requirement: Customer has a very large number of documents already existing in SharePoint and across various network share drives. As they are going to implement IFS as the new ERP system, there is a desire to ‘link’ the existing files into IFS, and associate them with the related master entity; customer, supplier, part, invoice etc. The intention is for the documents to remain in SharePoint and for the access control to be applied by SharePoint. Is this possible in IFS Cloud 24R1?If it is not possible, how complex is a MOD to achieve this?  

Hello Community,My question relates to the filename that is created when using docman functions VIEW and PRINT in IFSCloud 23R2. When printing a document using File Operations\Print Document in DOCMAN, the filename that is generated is FILENAME.DOCX, where as when using the View Document command, the filename that is generated is Copy of FILENAME.DOCX. The value that is provided in the Macro ScriptValues of COPY_OF_FILE_NAME is Copy of FILENAME.DOCX, so I dont understand why the filename doesnt follow. I have no Document Class Process Actions setup, so that is not manipulating the file name. Does anyone have any ideas? is this by design?David.Cloud 23R2

I have open work tasks that will not allow me to “finish” them. The error reads, qty must be greater than zero. When I look at the material tab, it shows lines with a zero qty but will not allow me to close or alter them. Has anyone had this error before and if so, how did you fix it?

Has anyone come across the below error ?The Authorization routing template does not contain steps with enough authorization limit to cover the purchase amount on the PO.    

We are doing some research into some of our markets and want to see why the ABE told us certain appointment slots that we asked for we unavailable. To my understanding, if i go and use the explainability service right now for an activity that was scheduled 2 or 3 days ago, it’ll validate who it would schedule to right now and why, vs what the plan looked like at the time of booking. Can we use the explainability service somehow with old plans (the plan used when creating the appointment request maybe) to see why it might have chosen who it dad back then? Can we use an API to create requests for the explainability service? 

Hello,  Is it possible to show the project ID on the “Project ID” field in the “References” tab in Customer invoice ? I have already a project connection for the corresponding customer order. Any help would be appreciated Best regards

We’re getting hundreds of these warnings in the PSO Events view log every day. Any idea what config/conflict is causing this? We’re using FSM as the EA to PSO.  

In PSO Events view we’re seeing many warnings for “Failed to add travel for resource xxx activity as started travelling at [date time].”Does anyone know the root cause for that so we can ensure scheduling and updates done correctly?Using FSM as the EA to PSO, and mobile devices to update FSM. 

Hi Community,How can I search for a different cash account in IFS Aurena?  

HI , How could we explain difference between accounting period and the reporting period in Cloud? Thank You!L.K

We have an situation where the end-user get an exception that the query used more than 300 seconds.  After this the database session goes into wait event SQL*Net Message from client. Then after a while it ends up with wait event PGA Memory operation. Why dosn’t the database session get terminated or an cancel query issued when the client call is terminated? Is it a bug in IFS 23r2 causing this behavior ? Also can anyone explain the difference between this two time outs that are possible to set in the odata pods?  

Wondering is anyone can explain how/where the “Swap Net/Gross Amount Entry” is in Aurena and/or Cloud.  We use that option a lot in IFSEE and I can’t seem to find it in Aurena Thanks

Hi, Is it possible at all to move pool work to my work while in offline mode? Thanks,George.

Hey all,An employee would like to search for the phone number of a customer in Account Contacts to find him/her faster, however, currently there is no formatting standard employed for phone numbers. By this, I mean that a phone number can look like any of the following examples:+46 123 4567012-345 67012-345670 1234567 etc…This means that if I wanna find all instances of this phone number, I would only get the phone numbers that are uninterrupted (which might not even exist). Before this employee was able to search for any phone number using the following sql search:replace(replace(replace(replace(replace(PHONE,'(0)',''),' ',''),')',''),'(',''),'-','') like '%760400560' orreplace(replace(replace(replace(replace(MOBILE,'(0)',''),' ',''),')',''),'(',''),'-','') like '%760400560'The issue currently is that the Advanced search in IFS Cloud does not re

When there is an ongoing absence in absence window and if you try to amend the absence from date error message "Error message: filed [WAGE HOURS] mandatory for timecard result and requires a value " appear.1. Ongoing absence: Eg 19/3/2024 to 18/4/2024 (assume this is todays' date)2. change absence to date to 25/3/2024 > save 3.Error While doing investigation, it is noted that according to the employee schedule details this period consists of some deviation days and weekend days where timecard cal status is manually, even though those are confirmed and authorized.Eg : day 6, April 2024 (which is a weekend day ) but the timecard shows cal status as manually.So that we suspected this would be one of the reasons for such an error message in the absence window, and if we change the status to "Blocked,". error wo

How to Automate - creation of Service Contract in IFS clould (Aurena) instead of manually entering one at a time  ? 

Hi IFS Community,Is there an option to round off project hours reported in Time Registration? 

Hi all,I have a concern regarding job rate management functionality in IFS Cloud. Once the weekly job cost calculation is done, I see that the internal price is calculated correctly. However, this cost has not been recorded against the relevant project activity under monitoring. (Create cost accounting = Yes)Is this the intended functionality here? or am I missing a setting here?   Appreciate any input on this. Thanks.

Hello Community,I am having trouble with wage codes in IFS 10.  The requirement is to have the employees work a 4/10 Schedule (10 hours per day, 4 days per week) and any work done on Sunday will be double overtime. There is not a set schedule for Sunday.  Is there a way to have any time booked on Sunday to be counted as one wage code without the employees having to select it? The following has been setup:Day Type: Sunday w 2x OTWage Code: 2XOT   Whenever I enter a time interval or a clocking the default time is normal time.

We have the problem at PSO 6.11.011 (it is fixed in later version), where columns was merged together.Previously we solved it by delete the account and create it again - exactly with same credentials. Has done it for 2-3 dispatchers several times.For one of the users, we used the same solution. But as he was the owner of the Filters, he is no longer able to delete old created filters.Can anybody advise what can be done to solve this problem? Can we delete this filter or change the owner of the filter from database? or from the application itself?Please note that I can not find the table which contains this filter details. Can somebody guide here?

Hi,I will transfer data with the Excel program, but I get the error in the picture.1.I convert the Excel file to csv file.2. Start Job - Load File / I select and load the file and I get the error in the picture. 

Hi, we’re looking to begin using handling unit functionality in our inter-site order flow.Ultimately, we want to create a HU and attach only certain shipment lines to it - there are some shipment lines we don’t need to attach to a HU. We are then completing, delivering and closing the shipment in the normal way.However, when we use the Delivery Note No. to receive the incoming dispatch advice at the receiving site, only the parts in a handling unit are available to receive. The lines without a HU don’t even appear.The Inventory Transaction History shows that the missing lines are going into Internal Order Transit, meaning we have to go to the Register Arrivals screen to receive the PO lines.Can anyone tell us why this is happening?

When attach a document to no part PO line receive below error. Version: 22R2PO > No Part Lines tab > Add a No pert line   Select the PO line > Click on the fie clip mark on the line > Document > New Document Try to attach a document. > OK > receive below error“Field [KEY_REF] is mandatory for Category and requires a value.”  

Issue Description:In our organization's PSO environment, we have a large amount of technicians with diverse shift types, where each engineer may have their unique shift pattern. Due to the dynamic nature of schedules, frequent modifications or creation of new shifts lead to operational challenges.Current Challenge:The issue arises when we need to adjust an individual's shift without altering the entire template. For instance, we may need to change an engineer's Wednesday shift for a single day to a different Category and apply a specific Rule Collection for that specific day. However, we observe limitations in applying a single-day shift change within the Advance Resource Planner.Query:Is it possible to modify an individual's shift within the PSO Workbench to change the Shift Category and incorporate a Rule Collection for a distinct day, without applying a template for that day's shift? While we un