Currently, we are encountering a hard stop error at shop order receipt whenever we attempt to consume a subassembly part that is associated with an open MRB into the parent shop order. The error message reads: "Component part serial 'part number/' exists in an open MRB case; receipt cannot be processed." 

While we are able to issue the component to the shop order, we are unable to complete the shop order receipt due to this issue.

For context, the MRB pertains to a limited subset of impacted parts, not all parts of that part number. Additionally, these parts are both serial and lot-tracked, but it seems the MRB screen does not support the use of unique identifiers so it’s grouping all inventory tied to that part number. We’re currently on Apps 10 Update 20 in the IEE Client.

I’m interested in learning how other members of the community are managing MRBs (Material Review Boards) for subassemblies. Any insights or best practices on how to handle this situation would be greatly appreciated.