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MWO Demystified has been updated to 24R1. It not only includes the updates that came with the latest release, but also a couple of additional areas such as pick-up tasks.

If you find this document helpful, please consider leaving a 👍 LIKE.

236 pages cover:

  • MWO Service with Work Order Management vs. Request Management
  • Work
  • Crew work
  • Bundle tasks in MWO
  • Work status
  • My misc. allocations
  • Set attention on/off
  • Scope Review
  • Work to Prepare
  • Mobile Integration
  • New Service Request / New Work
  • My Breaks
  • Objects
  • Measurements
  • My Stock
  • Move Stock
  • Purchase handling
  • Request Quotations/Service Quotations
  • Sync Monitor
  • GPS tracking
  • Documents, Media, and Attachments
  • Technician Workflow
  • Surveys/eForms
  • Usability
  • Architecture
  • Security
  • Selected MWO Parameters
  • Synchronization and the offline database
  • What data gets synced?
  • Set up the Mobile User
  • Configuration
  • Troubleshooting

Don’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - Scheduling demystified (24R1) and IFS Cloud - Next-Generation Service Management demystified (24R1).

This is a really great document to explain the concept of MWO. Thank you so much for your work @Alexander Heinze! 

The 24R2 version of this document is available: IFS Cloud - MWO Service demystified (24R2) | IFS Community

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