IFS Solutions

While our technician tries to attach an image on mobile, we are facing an error. I noticed the logs on the server. Does anyone have an idea about this?  

Hi,On IFS Cloud, I’m wondering if it’s possible to open directly a Word-Excel-PPT document in the navigator , without downloading it. And if it is possible, how can we configure it ? I’ve noticed that only Pdf documents can be visualized in the navigator. Thanks for your help !Caroline.

Hi all, After installing IFS Cloud, the following warning appears in the Events message when the "kubectl describe nodes" command is executed. Could you please advise on the cause and how to resolve it? Thank you! Best regards,Feng

Hello !  I am having an issue with one of our intercompany orders we are seeing this error message: “ORA-20124: Error.NULLVALUE: Field [TAX_LIABILITY] is mandatory for Customer Order and requires a value.”I cannot see an issue with the delivery Tax information, or anything incorrect with the lines on the order. Does anyone know how I can further trouble shoot this ? Kind RegardsPaula  

Hello,In IFS, payment tolerances have been set up in the company records under the payment tab, but when entering a customer payment with a discrepancy, the tolerance does not trigger. There seems to be no limit. For example, it is possible to enter a customer payment of €10,000 for an invoice of €1,000 without any restriction.Is there additional configuration required to limit these payment discrepancies, or do we need to set it up for each customer record? Also, what is the purpose of the tolerance setting in the company record? Thanks for your help and have a nice week-end.

Hi everyone, we want to use the supplier request to check if we already registered a supplier in our company in IFS Cloud (as a test for doublets in the onboarding process).Is there any possibility to dial the sensitivity down? E.g. when you’re looking for “AG” the system shows all suppliers that have “AG” in their company names? 

Hi, I’m trying to implement a BPA workflow in IFS Cloud to automate the conversion of DOP Purchase Requisition Lines to Purchase Orders.I’ve identified two potential projection actions to use to perform the conversion, but both are unusable due to workflow limitations:PurchaseRequisitionHandling.svc/CreateRequisitionLineToOrder - Has an array parameter PurchaseRequisitionHandling.svc/CreateRequisitionLineToOrderWf - Uses COMMITHas anyone attempted this before, and maybe can share some guidance?Thanks

Hello, Payroll data that are older than 10 years should be deleted. Is there a function for this or does this data have to be deleted directly from the database?

Hello, I can't create an expense report, I get this error message. Could you please help me?Thank you, Lina

In apps 10, there is a supplier relationship field under the CRM info of the customer window, which means the customer is registered as a supplier as well. But this is not available in Cloud and not even in the ‘ACCOUNT - CRM” window.  Any reason for this or is there any other way in cloud this is addressed? 

Following question was raised to the IFS Support.The amount of the Purchase Order is 420,000. Progress is calculated to be 25%. However, the DOP amount is 420,000. This is 28.57% progress. Although the amounts are the same, the progress is different. The document says that progress is calculated from the amount of the object.Why do we get different progress rates even though the object amounts are the same?The monitoring amounts are different because of the different progress rates.This is what we initially inquired about. Why are the monitoring amounts different? Following answer was provided by IFS Support for 3 different scenarios.In "AC1" (Pattern A) the PO is an object that is directly affecting activity progress because it has come from PMRP, and since you have received it 100% progress is reflected for that, and that's an overall weight of 25% of the planned cost for the activity.In "AC2" (Pattern C), the Misc Demand is handled through the DOP alone so the progress of the DOP su

What is the correct value to put in Earned Value Cost?I have created a DOP header connected to PJ.Depending on the Structure Depth setting, the Earned Value Cost value is different.Please let me know what value should be set for Earned Value Cost. Pattern A:DOP Parts. Earned Value Cost is 420,000PatternB:Full Level  Earned Value Cost is null(0) 

Hi all, In the Customer Order Line (COL), it’s possible to link Sales Parts to a “Superior SM Object ID.” With the correct setup, the serial structure of the related part is automatically created in the “Objects” database upon delivery.We require a similar connection for Leads, Business Opportunity Headers, and Business Opportunity Lines to a “Superior SM Object ID.” Ideally, the “Superior SM Object ID” would transfer to the Business Opportunity when a Lead is converted or from Business Opportunity Lines to Customer Order Lines.Are there any plans to enhance the Lead and Business Opportunity functionalities to support these features? This information is essential for tracking which production line (superior SM object) will be served by our equipment.

My need is to read a file from an FTP folder.The file has always he same prefix.When a new file is detected in the folder i kneed to initaited a data migration job automaticly without schedulming the datamigration job every X minutesIs that possible please? if so, may i have some guidance? Thank’s in adavance

Hi,Can anyone please guide me that what is the setup to be done to Match the PO receipts automatically in a Non Posting Proposal Company in Apps 10.

Hello IFS Community,As we approach the end of the year, we are investigating creating 1099’s out of IFS.  (Version 10).We also have documentation showing the set-up needed to process 1099s. See attached.   The problem is that it appears we are missing master data set-up (on supplier record) as well as missing information on the manual supplier invoices (i.e. entering income type on invoice).   The question is, can we still create 1099s capturing tax transactions throughout the year?   Is there a way to retro-actively create the tax transactions?  Any information or past experience on this would be greatly appreciated! 

Community, Do we have a detail report for Inventory Part Supply/Demand Details out of box? it should be the info that be drilled down to below RMB function and bring the demand/supply info about on one single report. 

Hican someone send me the Update schedules for Apps 10 and cloud for 2025 please? thanksGary

Hello, The link from a customer list to the customer does not work, here is the custom list i’ve added in my inventory part entity :Creation :    When i ctrl + click on it :I arrive on an empty screen : Same problem with microsoft edge and google chrome. We are on 23r2. Regards

Hi,Does anybody know why it’s not allowing to use “Print Barcode Labels” option when selecting multiple lines from Inventory Part In Stock window. (This seems to be fine with serialized parts but not with the ones without a serial)Thanks

I have created a Manufacturing Control Plan Template and assigned this to specific Part Numbers.The control plan works fine until a new revision is made on the Product Structure or Routing, it then loses connection. The control plan then needs to be re-connected with the new revision. Is there a way to stop this from happening so the Control Plan does not disconnect from the part when a revision is created? Thank you!

Hello,When new bills of exchange is created from Supplier Payment Order. The BoE Number is not available to be manually entered. Customer wants to give the Bill No before the BoE is generated. Is there some setup or a certain way of working that will enable me to enter the Bill No manually on Payment Proposal or Payment Order?  I further tried to remove the Payment Document Series No and tried again to check if the field opens up, but I get this error. I tried this setup  Any guidance is much appreciated. Thank you!

Community, We are testing Project Delvierables with parts that are After Delivery Serial Controlled. We are facing issue when final product is to be installed at client site, we have work order to perform this job. since it is to be issued to the delivery structure, per configuration, at this moment the serial no should be identified and captured by the delivery structure, but we have problem doing this, basically we found no place to have this info entered into IFS. We have a very simple delivery structure, top part is a manufactured part, and child is a purchased part, both are after delivery serial tracking. We now have them installed via a work order, see below, on work order material line, i can see this top part RHITEM4 is a serial controlled part. our question is, where we can add the serial no into IFS?  Thank you. 

Dears, Please let us know how we are handling escalation expiry based in Due Datetime in FSM.Is it a baseline functionality. Thanks & Regards,Narsing

I am using IFS Apps 9 and would like to know if there is a way to mass import media items (images) in a folder and then associate them with inventory parts.  The images are named by the inventory part number.Could this be a data migration job…?Anyone done this type of import before, or similar?Any help would be appreciated.