IFS Solutions

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Here is a question for all my fellow IFS Community members. The title kind of says it all but to expand a bit, I’m trying to troubleshoot some code running in the background of IFSAPP10 and, I would like to add some TRACE_SYS.Message lines. Traditionally, I have always been able to see the content of those lines using the Debug Console, but since this code does not run after the UI generates an event (like clicking a button) and rather gets executed in the background, I’m not sure where those TRACE_SYS.Message lines will appear. Is there a place were I can see the content of any tracing I do an that scenario? Thanks!

3209

1 month ago

CovMayurJDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 23R1 - Crystal report setup error

Hi all,I'm getting an issue for 23R1 crystal installationInstallation parameters are as below,OS version: Windows server 2019Oracle runtime client: 19.3 - 64 bit - WINDOWS.X64_193000_client_home 19.3 - 32 bit - NT_193000_client_home.zip (both tried)Java: version "1.6.0_45" Java(TM) SE Runtime Environment (build 1.6.0_45-b06)SAP: 1. SAP Crystal reports runtime engine for .NET framework (32 bit) - 13.0.121494 2. SAP Crystal reports runtime engine for .NET framework (64 bit) - 13.0.303805 Microsoft: Microsoft visual C++ 2008 Redistributable - x64Microsoft visual C++ 2008 Redistributable - x84Microsoft visual C++ 2010 x86 RedistributableMicrosoft visual C++ 2013 Redistributable - (x86)Microsoft visual C++ 2015-2019 Redistributable - (x64)Microsoft visual C++ 2015-2019 Redistributable - (x86)IIS: 10.0.17763.1 IFS Cloud DB: 23R1 Setup done according to the guideline,https://docs.ifs.com/techdocs/23r1/070_remote_deploy/400_installation_options/005_operational_reportin

129717

1 month ago

jittakorntDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Crystal Report Error in retrieving the parameters because : CWPKI0823E: SSL HANDSHAKE FAILURE

Hi,Recently, I have updated our dev environment from 22R2 to 23R2SU6. However, since the Crystal report is required SSL communication. I found an error (from kibana log) when I try to call a simple crystal report. The message is :"message": [ "CWPKI0823E: SSL HANDSHAKE FAILURE: A signer with SubjectDN [CN=ifs-cloud-rpt.MFADTH.local] was sent from the host [ifs-cloud-rpt.mfadth.local:443]. The signer might need to be added to local trust store [/opt/ifs/wlp/output/defaultServer/resources/security/key.p12], located in SSL configuration alias [defaultSSLConfig]. The extended error message from the SSL handshake exception is: [PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]." For your information, I have create self-certificates for the CWS server (both RootCA and SiteCer) but I have no idea how to put a RootCA.pfx via ifscloud-values.yaml. is it certificateFile and certificatePasswor

2756

1 month ago

eknock007Do Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Last count date: location based vs lot batch based

We noticed that last count dates remain with the location after we have moved a lot batch from it. Our cycle counting criteria is to have the count history/tracking tied to lot batches. My question is, is Last Count Date a functionality of location counting only or can we somehow configure IFS to tie or link a count date to lot batch and have that count date follow or trail the lot batch as it is being transacted from location to location.

290

1 month ago

Line PicardDo Gooder (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Unable to unlink a work task from a Service Contract after a creating a service invoice

We have Work Orders that were not supposed to be attached to a Service Contract.I’ve reopened the Work Order and was able to remove the Service Contract from the WO, but I’m not abe to remove it from the work tasks. I’m getting an error message: Is there another way to unlink the Work Task? The amounts should not be deducted from the Service Bank and should not appear on the Service Bank Report

110

1 month ago

msurasky-priceSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Credential for Custom Event Action

Hi friends!I have some questions about Custom Events in IFS CloudUnder which credentials does IFS execute a SQL Custom Event Action in IFS Cloud?Is there any documentation on how to trace custom events? More specifically I want to knowif a PLSQL fails, how can I see the ORA error (like for example a bug in the PLSQL Logic that normally would trigger some typical error such as ORA-00933 - “SQL Command Not Properly Ended”) When precisely a Custom Event was triggered (Something similar to the History Log bug for Custom Event Actions)Thanks!

406

1 month ago

Vernon AndersonSidekick (Employee)

asked in Supply Chain

Business transaction ID is mandatory error

I am trying to create a customer order in a test environment but I get this error: Business transaction ID is mandatory. How do I fix this?

563

1 month ago

devin.amarasekaraSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Granting Permission Sets for Users when SCIM Provisioning

Hi Everyone, Is there a way to Grant a Permission Set for Users by default, when they are being Provisioned through SCIM Configuration with Azure AD? I saw many had asked this question before, and that RnD was working on this feature. Is it it available now or any estimated release in which this will be available? Thanks and Regards,Devin Amarasekara

58718

1 month ago

AsterixSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud data Model

Hi, is it possible to find ifs cloud data model? It's very useful to see dependencies between data & tablesThanks a lot

1505

1 month ago

ludovic.maisonDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Product Structure - Data Mapping error

Hello,When we navigate in a product structure (TDC5961 for example), a data mapping error due to type mismatch occurs.The components don’t go back. What is strange is that all the lower TDC orders are indeed present but do not "retranscribe" as components. The error does not come from the product structure either, which is in "Constructible" status and the components are also associated with it. I looked on Community and they refer to support tickets. In addition, the error is random, sometimes it happens on TDCs taken over and other times on new TDCs created. Same on the levels, sometimes the upper level is devoid of components but at the lower level they are there. 🙁 We had compared the IFS 7.5 and Cloud tables and no change. Everything is taken over identically both with those in error and those without errors.The error messages are the following :{"@odata.context":"https://url_prod/main/ifsapplications/projection/v1/DopHeaderHandling.svc/$metadata#DopOrderSet(DopId=%273%27,DopOrde

271

1 month ago

KevinLachDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Error "Error in SetManufactureStructureStatus- Item_num:4712032 Error:ORA-20110: ProdStructAlternate.NO_COMP: An Alternative without Components cannot be promoted to Buildable."

We have automation to create part numbers based on templates. I’m creating new parts based on the template setup and receiving this error “Error in SetManufactureStructureStatus- Item_num:4712032 Error:ORA-20110: ProdStructAlternate.NO_COMP: An Alternative without Components cannot be promoted to Buildable.” I’ve looked to see where I can add components to the alternative but can’t see where there even is an alternative. Has anybody seen this before?

542

1 month ago

tcollins57Do Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS App10 AWS Cloud Hosting

We currently have IFS App10 UPD 15 MWS running on-prem on Windows 2016 servers. Our database is Oracle 12.2. Our client wants to migrate to their AWS Cloud.We are going to test this out with our development environment first as proof of concept. We will be moving a copy of the 12c database to Oracle 19c in the AWS cloud. IFS MWS will be created on a Windows 2016 server in the AWS cloud. We would like to know if anyone has done this already, and what issues were encountered and how they were solved.

450

1 month ago

RyanMooneyDo Gooder (Customer)

asked in Assets (Asset Management)

Filtered User Dropdown to Members of a Group

We would like to create a dropdown to select a user where the dropdown list only contains users that are in a specific user group. This seems like a somewhat normal thing to want to do but we can’t figure out any way to do it in the application. The list would have to show the users actual name as our ID numbers aren’t really easy to relate to people or remember.

362

1 month ago

jdualDo Gooder (Customer)

asked in Document Management (DocMan)

Copy Document Object Connection with Custom Event

Hi everyone We are currently using a custom event to copy document object connections from “routing operation” to “shop order routing operation”, because the transformation doesn’t work for us in this case. This works very well.Know we have the Case that the Shop Order gets created via Customer Order or Project. The users in Sales Team oder Project users don’t have access to all Documents which have to be copied. Since the Users don’t have access to the Documents the event doesn’t copy them.As “Hotfix” we gave them access to the documents but I rather fix it the right way.Currently the api call is right in the Event itself. Doc_Reference_Object_API.Copy_Object_Connection(old_lu_name_, old_key_ref_, new_lu_name_,

180

1 month ago

BawLakshBDo Gooder (Partner)

asked in Finance (Financials)

Posting Controls (New company setup) Best Practices

Hello, I would like to know how to septup the posting control and its corresponding details for a new company.We’re looking to have a better process for setting up posting controls when a new company is setup.Is there an existing template ? Thanking you for your help. BRLakshmi

611

1 month ago

Malin NorgrenSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Azure VPN client connection info

A customer is asking a question regarding build place Azure VPN client. When using it, does it open up for traffic through Azure out to internet, or is it a closed connection to just the tenant IFS is run on.The concern is if it is opening for internet traffic into their network and bypassing firewalls and security settings.Can anyone please share some technical details on the setup?

622

1 month ago

OumaimaDo Gooder (Partner)

asked in Finance (Financials)

STDVOU

Hello Community,I am looking for an STDVOU file for taxes, in the context of finance migration.Thank you in advance !

161

1 month ago

hlhasangaDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Crystal issue

Hi, We are reaching out to you regarding an error we have encountered within our IFS system, specifically related to the Crystal Web Service configuration. We need your guidance and expertise to resolve this issue promptly.The error message we are receiving states:"Crystal Web Service Instance(s) are incorrectly configured or not reachable. Please contact your system administrator." We would like to inform you that we have thoroughly checked the Crystal Web Service and it is currently operational. Additionally, the IIS site is functioning correctly, indicating that there are no underlying issues with its configuration. In our troubleshooting efforts, we have attempted to disable the antivirus software temporarily but unfortunately it did not have any positive impact on the error.As a further step, we restarted the server in the hopes that it would address the problem, but unfortunately the issue persists. We are now seeking your assistance to determine the required actions to resolv

3654

1 month ago

TecChidaMDo Gooder (Partner)

asked in Finance (Financials)

User Roles & Permission Sets for Mixed Payment

Hi,We are having a requirement on user role setup, whereas a set of users should have access only to create the Mixed Payment but not approve and another set of users should have access only to approve the Mixed Payment but not create.In simple terms Creator should not have access to Approve and Approver should not have access to Create.Is this feasible with User roles & Permission sets? If yes, could you please help us with the setup. We are using Apps 10 & Aurena.Thanks in Advance.

412

1 month ago

bytsophanHero (Partner)

asked in Document Management (DocMan)

Sending E-invoice with embedded PDF API

Hi Experts I just need to mention first that I am not a technician. Please excuse me for the simple explanation. I was wondering if it is possible to send an E-invoice (customer invoice) with the attached document. This means can IFS CLOUD send out an E-invoice with an embedded PDF document? is there in IFS a transformer available?

736

1 month ago

JJäthingHero (Partner)

asked in Finance (Financials)

IFSFinvoice mapping documentation

We have issues with sending customer invoices to our invoice broker. We use the IFSFinvoice Mapping document to analyse what has gone wrong but we find that IFS produce the outgoing file with fields that are not covered in the mapping document. It seems the mapping document is obsolete.Our mapping document is: IFSFinvoice mapping (RD-ADM - 1278241 - 1 - A10) - 1, dated 2021-10-19.Is there a valid mapping document that we can obtain in any way.We run IFS APPS 10 UPD 17.

360

1 month ago

DW_SydneySidekick (Customer)

asked in Finance (Financials)

Apps 10 - IAS 21 Compliance

Hello All,We are attempting to be IAS 21 compliant, in regards FX translations. We have asked IFS consultants and the IFS Customer Success team but cannot get a satisfactory answer, Currently in IFSClosing FX rates are entered into a designated field in IFS on a weekly/monthly basisIn the GL Balance Analysis IFS converts all NZD balances to AUD (parallel currency) at the transaction/voucher dates using the closing FX rates entered into IFS.This is not aligned with the IAS 21 currency conversions. RequiredWe should be able to enter Closing FX rates and Average FX rates into IFS on a monthly basisIn line with IAS 21 – we would like IFS to be able to do the FX conversion per below:All P&L accounts balances in NZD (for the period/ year to date) converted to AUD (parallel currency) using the Average FX rateAll Balance Sheet accounts converted to AUD using the Closing FX rateEquity, Retained Earnings and balances with Parent Company – historical rate/ manually enteredResulting FX dif

403

1 month ago

tojoDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

What does the "Notify Invalidation" button in the incident distribution list do?

I got a question from our customer about a button that I have not been aware of earlier, and it is only visible when certain criteria's are met (“Notification type: Manual”, ”Invalid: True”, “Status: Completed”)I have tried to dig in the IFS documentation, but have not been able to find any information regarding this. From the wording of the button I expect it to send out a notification/e-mail that the Previously sent notification no longer is valid. but I have not been able to find out how this is set up.Note: For the Persons that are set up to receive the Notification automatically, For instance on Incident status changes. Will receive the notification for this, but there are no notification that the previous notification/Email no longer is valid. It just sends out a new notification as an addition.Does anyone here have any knowledge of this?

160

1 month ago

NuwanKDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

namespace must be set ifs cloud

After the Certificate change and during middleware server installation we are getting the below error. SEVERE: namespace must be set How can we slow this error?

471

1 month ago

Eleazar_AyaviriCarrilloSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom field in EntityVirtual

Hi,I added a custom attribute in the SrvRequest but I cannot it see it in the Page (SrvRequestVirtual, because is the page Assistant), therefore I created a group in the page to enter the value. When the Service Request is created the value entered before is not there (please see screenshot below). Am I doing something wrong?

311

1 month ago

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