IFS Solutions

Hi, We had issue with constantly restarting POD ifsapp-connect, which caused a lot of issues in system. For example if our ifsapp-connect had restart our EDI orders was not proceed. We increased number of replicas to 2 and for now it seems all okay, but when I monitor our environment I can see that there are restart also but without any issues for example with EDI. For now I have questions:Why is it caused that those pods are still restarting? If POD has been restarted we should delete it and let it get up again? How we can see what happening and what is the cause of restart on this certain pod?

Dear IFS Support Team,We have the following question regarding an intercompany scenario in IFS Cloud and would like to clarify whether this represents standard behavior or an unexpected system issue.Initial situation:An external customer order is created at site 160, this triggers the following objects:Internal purchase order at site 160 Internal customer order at site 100 (including DOP)Scenario:When changes are made to the internal customer order or the DOP (e.g. price or delivery date) at the supplying site (100), an Incoming Purchase Order Confirmation is correctly generated.This confirmation can then be accepted at the ordering site (160).Issue:After confirming the Incoming Purchase Order Confirmation, the internal purchase order is not updated accordingly (e.g. delivery date or price).Comparison:If the same change is made directly on the external customer order (site 160), the internal purchase order is updated automatically as expected.Question:Is this behavior intended in stand

Hi Experts,We have one Resoruce with following Travel Hours setup.  There is one activity where  2hr 40 min away but PSO still fails to assign the job with the following explanation. Can you explain why it considers Max Travel to value with is 2.5hr instaed max Travel time 4 hr?  Thanks,KM

Hello, It seems as though a plethora of actions are recorded in the Customer Order Line History, except for when the Promised date changes. This date is a rather important date and should, in my opinion, be tracked as well. Can the Promised Date be added to be captured like the Planned/Target Delivery dates are?

Hello,I am currently creating home pages (lobbies) for different departments.One department wants to monitor NCR Correction Actions, filtered by severity_id and next_to_act.Target page for the link: page/NonConformance/CorrectionActionFormIn the page search, both severity_id and next_to_act are available.next_to_act belongs to the view used by the page projection.severity_id, however, comes from a selector, so from another data source.Client-side filtering? Strange, but apparently that's how it works.As a workaround, I added a read-only severity_id field into the projection view (NCR_CORRECTION_ACTION_CFV).It is slow and clearly not optimal, but it is the only solution I found for now (I cannot spend 16 hours on this topic, I still have delivery objectives to meet).As you can see in the screenshot, it works correctly on the DB side.However, in the Datasource Designer preview, it does not work, despite using the exact same filtering criteria.  The query executed from the page through th

I’m trying to use Supplier Schedule/Customer Schedule for internal communication between sites. It’s unclear to me on how to handle already delivered lines on the supplying site that haven’t been received bij the demanding site. 

After creating a custom projection with entity associations and building a custom page with binding I cannot get the custom fields to show in the list builder. I verified they are not making it to the metadata and tried to change the view to the _CFV with no results. Tried clearing metadata cache and projection cache in addition. All additional views have custom fields enabled for the referenced entity. Is there a way to enable these custom fields somehow?  

Good afternoon,we updated our IFS to 25R2 since 2 weeks now and I realized a sudden change, that customer orders are falling more frequently into Blocked status due to credit limit being exceeded. The Credit limit is not new to us, but I am surprised how customer orders that have been shipped will still fall on blocked status.I noticed this because the Incoming Delivery Notifications go into status Stopped.In my opinion, if an order is released and free to be shipped, the credit check should not be applied to those orders anymore. The check should only happen at the Release stage. Anybody else having this experience with 25R2? I couldn’t find anything in the release notes, so I am not sure if it’s a bug or intended by IFS.

Hi, folks, Have anyone ever raised to IFS annoying limitations in functionality of external suplier invoice window?e.g. lack of calculation of tax amounts when tax code is changed (especially from deductible to non-deductible)? Or installment refresh when payment method is selected? In my opinion, such limitation were acceptable when this widow was used for migration purpose or for intercompany (MHS) case. But once world is switching to e-invoices, external invoice becomes main process, and such restrictions are really painful.Do you have any news about improvements planned in this area?

Hi All,Is there a way to navigate to an assistant by passing in the parameters from a lobby element. For example, Warehouse Manager Task Planning. We are trying to populate Site and Location group when navigating to this assistant.

We are in Apps 10.  I am not certain if this is a basic data or process issue.  When we do a Mixed Payment from a check, the Payment Method sometimes (not always) shows as 001, 002, 003, or 004.  Those payment methods are different Credit Card types.  So I am not sure why it sometimes pulls that info verses chk Payment Method.  

Hello Community, I hope you can help. I have a Work Task that can’t be changed to Reported or Finished status. The Work Assignment 1 is stuck at Work Started as a failed transactions was deleted following a re-initialisation of the device and data was lost. We can close the Work Task manually to show a Work Done status but it cannot be processed to Finished or Reported. The Assignment status can’t be changed as it says its on the device but it isn’t.When I try to change the Work Task status to reported this error is returned.Any assistance is much appreciated.Many thanksWendi

Hello IFS Community, we have multiple fields in IFS that have a Date and Time like the one in this picture, but when we try to search i can’t see the option to filter the time, only the date.. is there an option that we might be missing?  we are in version 24R2  

Hi Community, Can you please advise on how to call a same instance IFS projection which I can’t get access to with the IFS API Task?Do I have to set up an IAM client to do so? Or is there a built-in token within the Workflow or something like that?Thank you so much.Marcos

In many places where there are code examples, have 404 error. Here are some examples  Development Guide > Development Tools > Developer Studio > reference guide link also points to a non existing page

Hi, I create a tax code N with the tax type “No Tax”. When I use this tax code in an Instant Invoice, the transaction is not showing in the tax ledger.However, I can see other transaction with the tax code “N”. Does anyone know if this is the expected behaviour? I was expecting to see all transactions with a tax code in the subledger, despite of the tax type.  Thanks 

When you need to enable the Aurena Agent for another environment, you don't have to install it again (you can, of course, but it's not necessary). Instead, just find it under Apps & features in Windows, and click Modify:This will start the installation program and the rest of the process is the same.

Hi Team,Any idea, how to add any external url in PSO Activities Detail Screen and Resourc Details Screen?Currently by default in the External Link section we have Request Work Task- Scheduling and Allocation. Similarly can we add any custom Url (outside IFS) under this section?I can see in Dataset there is Custom Url section. Can we use this tab? Regards,Rashmi Ranjan Patnaik

I have checked in setting option, it was like this  

Hello everyone,Is it possible, similar to the PL/SQL function Fnd_Session_API.Impersonate_Fnd_User, to switch the user within a Camunda workflow BPA? Thank you in advance

Hello, community,Can you tell us where and how to set up multiple billing addresses for a customer account in IFS Cloud (23R1) without creating multiple customers, since we’ll be billing multiple business units that share the same SIRET number?Thank you in advance for your feedback.

Is it possible to allow a user to view the lobby page and elements, but not allow the viewer to change the source designer and element designer for that element in APP10 IEE version ?

Hi All,I wanted to check if anyone here has implemented a third-party Sales Configurator, specifically Tacton, integrated with IFS Cloud.We’re looking to better understand: How the Tacton integration with IFS was designed and implemented Key considerations during setup (e.g., CTO vs non-CTO approaches) Challenges faced during the implementation Lessons learned or best practices from your experienceAny insights, recommendations, or examples you can share would be greatly appreciated and will help us evaluate the best approach for our requirements.

ScenarioMentioned below are the details of Lease Accounting ContractStart date – 8th May 2026End date – 30th June 2028Payment start date – 31st May 2026When the contract date falls in the middle of the month, they need the interest calculation to be based only on the number of days from the lease inception date up to the end of that month. Interest expense for the first period seems to be calculated for the whole month, regardless of the lease inception date.For the first month, the system is calculating interest expenses for the full month.We are currently reviewing this matter with our R&D team. During our discussions, it was noted that IFRS 16 recommends the use of the effective interest method to ensure a faithful representation of the time value of money. Based on this, it may be more accurate to consider the lease commencement date and prorate interest for the first month.However, as this behavior has not been previously reported by other customers, we would like to better un

Hello!I'm hoping I can get some assistance on this questionFor reporting purposes one of our branches would like us to create a GST-Exempt tax code with 0% tax and ensure this will reflect on the Tax Transactions screen.This is currently what we have set up for them, but the NA does not pull on the tax transactions If I were to create the GST- Exempt 0%, how would I ensure this gets reflected on the tax transactions report?Thanks in advance!