IFS Solutions

Hello, We are experiencing an issue related to PSO manual changes (drag & drop rescheduling in the PSO gantt).We are on 6.14.0.27 as of Saturday Feb 01 2025.What we are seeing is as follows:A user will drag the activity to a new location (either same resource, different time or a different resource & different time)  Then when the activity is “dropped” (manual change initiated), the manual changes side bar / pop out box will be opened However, the “Validate and Apply Changes” & “Apply Changes” & “Validate” buttons will be greyed out., The option is Cancel This is the case with Preview Changes applied or not applied The target (updated) date & time field will be reflected in the manual changes box, but PSO is not detecting that changes have been made If the user then makes a subsequent change to any field in any of the fields in the manual changes side bar / pop out window or drags the activity icon a second time, only then are the change buttons available to select.

Is it possible to have one lobby parameter corresponding for multiple separate lobby elements? like Company or Year etc?  

HalloCan somebody help me.We have purchase orders from one site to another (two different companies) and everything is set up for intercompany but if I release a purchase order without having a customer order it does not transfer the order via intercompany. The demand code is “inventory order” and I can not change that. If I start with a customer order everything works perfect. But if I order parts into stock it doesn’t open up an order on the supplier site :-(. Does anybody has an idea what is missing? Thanks for your help.Judith

I’m looking for a reliable approach to migrate users from one environment to another. Currently, during ongoing development, we frequently refresh non-production environments by cloning production data. However, this process removes existing users from the lower environments, which creates recurring issues and requires significant effort to manually recreate user access.Is there any functionality available that supports exporting and importing users along with their associated configurations—such as roles, sites, person records, and related data? Any guidance or recommended approach to streamline this process would be greatly appreciated. We are currently on 24R2 and will be upgrading to 25R2 next month.

We are moving from App9 to IFS Cloud and have some concerns with controlling the access:How can we monitor the user log in sessions and the device used? How can we monitor the user location when logging in? Is it possible to see the CPU use per user, e.g. someone downloading or uploading large amounts of data? How can we ensure the same user ID is only logged on via 1 device/IP, restricting the use of the same user ID on multiple devices at the same time (or from different IP’s at the same time)?Regards Hans

Hello,We have a requirement to create two separate permission sets in IFS Cloud 25R1 for Functional Objects.One permission set should allow users to create and modify Functional Objects without delete access, while another permission set should allow users to view and modify existing Functional Objects without create or delete access.During our analysis, we observed that in Entity Action Grants, the CRUD permissions appear to be bundled together (Create, Update, Delete). Because of this, it seems that Create/Delete and Update/Delete access cannot be separated individually.Could you please suggest if there is any recommended approach or best practice to achieve this requirement?

Since I could not find this answer in text form, and easily visualized, here is the list of supported file extensions for the view, or "preview" command (the command with an eye icon) in IFS Cloud Web:PNG, JPEG, JPG, BMP, GIF, TIF, TIFF, MP3, WMA, MP4, WMV, WEBM, OGG, TXT, PDF 

Hi Team,We are looking for clarification regarding the PM Calendar Generation process and the WO Generation Lead Time field.The field description for WO Generation Lead Time indicates that it is included during Work Order generation. We would like to understand whether this lead time is also considered when calculating or evaluating the PM Due Date used by the PM Calendar Generation database task (SYSDATE). For example, if a PM has: - Due Date: 6-Jun-2026- WO Generation Lead Time: 3 days    Will the database task effectively consider the PM as due from 3-Jun-2026 (Due Date minus Lead Time), or is the Due Date calculation unaffected and the lead time only used during Work Order generation? Could you please clarify the expected behavior? Thank you. 

Cloud 24R1 - The need is Supplier Request document attachments to be brought over to the Supplier record when created from the Supplier Request.I tried creating an OCT as per the screen shot. The Supplier_ID key does exist in the SupplierRequest, but I think it's not working as it's a populated field instead of a Key field. When I run the test, it states it has “passed” however the Source Key populates with REQUEST_ID, not SUPPLIER_ID.Any solution here? Or not a feasible solution? 

Due to a storage space issue, our customer recently moved their files from the database (DB) to File System Storage (FSS).Since then, users have been receiving the information message shown below when accessing documents, and it is causing delays when viewing them.After researching the IFS Community, we found that this behavior may be related to the "Enable File Scan to Detect Malware" parameter in the System Parameters window. The suggested workaround is to disable this setting. However, due to security considerations, we do not want to disable malware scanning at this stage.We have also attempted refreshing the system caches, but the issue persists.Current version :25.1.5Any guidance or recommendations on how to resolve this issue while keeping malware scanning enabled would be greatly appreciated. 

Hello Data Migration Wizards,I am trying to migrate several “child” serial objects. The ‘parent’ objects already exist. I am using FNDMIG migration jobs for this. This allows me to create the serial objects. However, the field “Belongs_To_Object aka (SUP_MCH_CODE)” always remains empty. As a result, I cannot create a parent-child relationship. If I enter the “Parent Object” manually, it works!  I understand that the field is only insertable, meaning it can't be updated. However, I can't insert new data or update it. I don't get an error message either. The field is simply left blank.I've tried various things, including entering the equipment sequence. Nothing has worked. So, how should I populate the field using a migration job? ​@Marcel.Ausan Thanks in advance.

Hello,I would like to know the use of the service users in our system. Can you please give me more input about their functionality .Thanking you. BRLakshmi

Hello Community,  Is there a way to update the standard cost on a shop order that has a status of “started” without closing the shop order? Scenario:Open and release shop order The standard cost is wrong so the routings or product structure gets corrected  Costs are rolled to update standard cost At this point the “Started” shop order shows the PREVIOUS standard cost If I close the shop order the standard cost updates, but if I reopen the shop order the standard cost goes back again 

Hi,My client is going to adhere for B2B E-invoicing from Jan 2025 and I found that is not in localization centre when the company created from Germany Template. When would it available in IFS 24R2?Kind regards,Sandy

Hello dear readers, users of Astea.We have a query around behaviour of version 15.1. Have you seen/experienced the same? we have an active contract with a contract line (installed item) that has PM cycle and it has 3 visits per year, every 4 months we have created a quotation for the same installed item, including a change to the PM cycle to have 2 visits per year, every 6 months the issue we see is that, even before the quote is activated, the 3rd visit on the existing contract is removedregards,Bart van den Hurk / ASSA ABLOY 

Hello,IN IFS10, wanted to check if we can create document repository on another database instance.Kindly advice RegardsPankaj

Using IFS Applications 9. We have a Sales Quotation in the “Released” status.  There is one quotation line, and that line was marked as “Won”.  Would this line status cause the Sales Quotation to be non-closable?  The option to close the quotation is greyed out in Enterprise Explorer.

Has anyone ever handled Sales Contract Penalties in IFS. If so, what did you use, standard forms or Customisations or a bit of both?We’re still on Apps10 and want to find some way to register them, so that we can add warning messages if pegged Shop Orders are delayed.I’ve looked at Project and Risk, but keep coming back to Sales Contracts as a place holder and a custom page to hold the various types of penalty and their potential cost.   It would also be good to know if this is available in the later versions of Cloud.

HiWhen the service request is closed, we use the generate invoice preview job to generate the invoice preview. In the invoice preview screen, there are multiple values for Invoice Scope as in the screenshot. When the value for Invoice scope is Request, then the Reference is showing the request id. But when the multiple requests are shown for Invoice scope then, the reference field is not visible, and customer field is visible.I need to find the corresponding request id for the generated invoice preview or invoice. How to get the service request id for a generated invoice in IFS cloud? Invoice Scope values Request Invoice Scope & Reference (Request Id) Request Invoice Scope & Reference (Showing Customer) 

HiCustomer is using File Storage in IFS Cloud. There are currently two application messages on failed status with error message:" ExecutionException from Sender thread Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data Caused by: ifs.fnd.connect.http.InternalServerErrorException: InternalServerErrorException: 500#{"error":{"code":"ODATA_PROVIDER_ERROR","message":"An internal server error occurred. Contact administrator.","details":[{"code":"PROJECTION_IMPL_EXCEPTION","message":"Error when moving document from DB to File Storage. [File Name: invoice_image : Failed to Lock the File. File 'invoice_image' was not moved since it is in state '']"}]}} "What could be the reason for this certain error? product version- 23.2.17 Thank you

Hiwhen will the sizing guide for 25R2 be released please? thanksGary 

Hello everyone, I developed a webapp for my company users so they can create customer orders and quotations in IFS easier from an Excel file readen by my app. My point is, how would I do to allow my app add a Document Text on a quotation / Customer order line ? Let’s focus on Customer order first. I tried to spy the IFS requests when creating a new Document Text for a customer order line, but found out that a “NoteId” param was sended in the first POST method’s payload, and I don’t understand where it comes from… I also tried via Postman to make the 1st POST call to “NoteTexts” with an empty payload, and it gave me an ObjKey, but NoteId null… 

Hi, apart from the home page and the Filter Panel, are there any other visual changes between 24R2 and 25R2 (currently updating ClickLearn material and ideally would be great not to have to sift through each training area and compare between screens to identify all  the areas with changes)  Thank you in advance 

A new version of Perfidia v4.50.228beta3 has been released. The actual version can be downloaded here:https://www.perfidia.de/downloads/psa/psasetup.exePerfidia Forum can also be accessed with GuestAccess (Gastzugang)https://www.perfidia.de/Perfidia?action=forumAdd as many details as possible, by providing details you’ll make it easier for others to reply

Hi,Is there anyone else that has experienced this problem? Some time later, the difference were gone.