IFS Solutions

25.1.2In the activity Copy Document Package, the documentation reads as:If the source document package has connected documents, you can copy those documents and add them to the new package as new document titles and revisions. If the source document has a connected electronic document file, that electronic file is copied to the new revision. The Copy Original Document button copies the following data to the new document revision:Where does the user have the option to “copy those documents and add them to the new package as new document titles and revisions”? Where is this Copy Original Document button? 

We are running 22R1 Cloud.  We have one user that almost every day in the afternoon will get this error that kicks her out of the system and requires her to log back in.  It is not due to it hibernating.  She is usually working on something when it happens.  Only use this happens to.  Typically in modifying a shipment line or customer order. 

Hello,In IFS Applications Enterprise Version 8, there is a “Receive Order Handling” option available in the Prepare Work Order menu, which calls the database procedureACTIVE_SEPARATE_API.Create_Mro_Ro.In IFS Cloud 25.1, I am trying to understand where this functionality has been moved to, or under which conditions it is expected to be available. I can still see the same procedure at the database level, however neither Prepare Work Order nor Conclude Work Order includes the Receive Order Handling option anymore.I do see a similar option called “New / Maintenance Purchase Requisition”, but I am not confident that this fully replaces the old Receive Order Handling process.Our business requirement is the following:If we want to receive an serial object back from a customer for rework, and then process

Hi,We need to import Recurring Services using DMM. I’ve imported into recurring_service_program, recurring_service_scope and recurring_service_trigger. But in the Recurring Service Program screen, there is no data in the Scope tab and in the Item Information section of the General tab the Location is populated but the Model, Object and Object Site fields are empty. I can create Recurring Services from the front end and then data in the Scope tab is populated so it looks like I’m missing something with the migration. Are there more tables that I need to include to link the Object to the Recurring Service?All help appreciated. 

Hello, I have a US client for which i need to setup the payment Address.I do not know how to setup the ABA information of the supplier. Is it at the supplier level ? Best regards.

Good day IFS Community!  I am wondering how I assign a pick list from a shipment to a team member for them to pick utilizing WaDaCo and not having to print a paper copy of the pick ticket.  This would allow my warehouse leadership to distribute the pick lists out to the team and assign.  I have poked around in Transport Tasks and Warehouse Tasks and do not see where I can assign a pick list.  The next question I will have is where do the team members see their assigned pick lists?  How will they know the next pick tickets are ready?  

Hello,There is a PostedAuth customer invoice where the invoice’s Instalment Plan and Discounts Instalment ID status is set to ‘Created’, and therefore, the invoice cannot be used in payments. Could you please provide information on the reason behind this and how to move the instalment ID to the ‘Authorised’ status?Kindly refer to the below screenshot:  Your valuable insights to resolve this issue are greatly appreciated!Thank you!

We recently came across a strange situation in the voucher number sequencing.Vouchers created on 5/12/2025 followed the initial sequence from 2025000901 to 2025000909.Vouchers created a week later, 12/12/2025, suddenly started at 2025000911 going to 2025000913 skipping one number. This happened until 2025000919.The next voucher, created on the December 16th was numbered 2025000921. The next  number in the series is 2025000922, which seems ok  Does anyone have an idea what might have happened here?Is it possible to renumber the existing Vouchers?

Hello IFS Experts, hoping someone out there has an solutionWe use demand planning and we forecast many of our purchased finished goods items and majority of these are offshore with lead times of 6-8 weeks transit time.We register arrival once container is on ship in transit to designate ownership of goods.When we receive this into arrival into non--nettable location, it shows up for Master Scheduling as available on the date of we did the receipt into arrival location.  This is a flow in IFS and was fixed for Cloud Version update, but IFS will not update for APPS10. This is causing inaccurate MS proposals and we need the system to have accurate date of receipt for Master Scheduling to generate correct purchase requisitions.  Is there anyone else experiencing this  issue and have a good solution?

Hello everyone,I have the following problem in FSM Mobile: when using the function populateListFromQuery, the list is filtered as expected, but when saving the information, the field does not save the selected value. I imagine that when performing the filtering, it must be somehow setting it as empty. Is there a solution for this?Script:var taskId = getCurrentKeys("task", "task_id");setCurrentKeys("task", "task_id", taskId);var tensao = getDBValue(stringFormat("select com_voltage from task where task_id ='{0}'",taskId));if (tensao >= 4 || tensao <= 9){    var query = "select code_value, description from global_code_table where code_name = 'C_CELESC_LACRE_LOCALIZACAO' and user_def1 ='A'";    populateListFromQuery("c_task_lacres","c_localizacao_do_lacre",query,true);} else if (tensao >= 1 || tensao <= 3){    var query = "select code_value, description from glo

I am looking into the possibility of using the Work Task Cost Code Rules to accrue Revenue, is this possible or does the WIP functionality park just the cost associated with the transaction in WIP until the reversal point is reached?Has anyone got detailed notes on setup for this WIP posting including Posting Control setup to ensure it works?ThanksJon

Dear Friends,Hi,Please find my issue in attachment file.

Hi,Report Studio is for me still big disapointment. I’ve asked IFS Academy for informations about any training to see it in action. This is their response:Good day! Currently, there are no courses that fully focus on Report Studio. The courses mentioned under 'Report Studio: New Features' cover the latest additions in each release of Report Studio but do not provide a comprehensive course on the subject. Regarding the '24R1 Document Automation – Report Studio: New Features & 24R2 Reporting & Analytics – Report Studio: New Features' self-paced eLearning course:This courses primarily cover new features such as Configuring Report Fonts, Configuring Report Images, and Configuring Custom Attributes. It is specific to the 24R1 OR 24R2 track and does not provide a comprehensive overview of Report Studio. Additionally, our '

I get an error when previewing a Report Studio - Designer layout in Build Place.IFS Cloud Version 24R1SU0Can't I use a  Report Studio - Designer layout in Build Place?Error:The Print Job can not be printed due to Redis queue failure. Contact System AdministratorThe capture below is Report ID:MODULE_REP.  

Please find the attached screenshot of the error 

Recently I have faced an issue while updating to 25R2, Order Delivery Step is getting failed. After raising this concern to IFS, I got to know its a core product issue.For that they have given an OOB fix, I need assistance with implementing the fix. Thanks in advance!!

Dear All,Following our IFS Cloud (remote deployment) release update from 23R2 to 25R1, we are experiencing severe performance degradation with our REST API integrations.Specifically, GET REST API call that previously took approximately 5 seconds on 23R2 is now consuming 2 minutes or more on 25R1. Our initial debugging indicates the primary bottleneck is within Oracle AQ, with DBMS_AQ.DEQUEUE operations exhibiting significant delays.Has anyone else encountered this specific issue after upgrading to IFS Cloud 25R1?

Hi.We create customers via REST API.After we upgraded from 24R1 to 25R1, and ever since upgrade we have started to get a error: “ORA-20124: Error.NULLVALUE: Field [DefaultInvCurrency] is mandatory for Customer and requires a value.”Is DefaultInvCurrency some new field in IFS (or renamed)?/Andreas

How do I give or remove access to an External File Type?I have a user who has access to the External Voucher Assistant, but not the file type required to use it.

I am setting up ISO payments in IFS 10 for Swedish bank Swedbank. I want to use the swedish bankgiro account both for the cash account in IFS and also for the suppliers bank account in basic dataNow testing the ISO20022 xml file comes out saying the account number is an IBAN account number which makes the file incorrectWhich field in IFS controls the tag <DbtrAcct>    <Id>   <IBAN> to be set. I want this to be a regular bank account insteadThanksPer

How to use the API for getting CFV columns?I'm creating a Quick Report,so I tried using the following API but it didn't work.・SITE_DISCOM_INFO_CFV_API.Get_Cf$_Ordermanager(S.Contract)However, by joining the views as shown below, I was able to retrieve the columns.SELECTSDI.Cf$_Ordermanager AS "ORDER MANAGER"FROM  SHIPMENT_CFV S  INNER JOIN SITE_DISCOM_INFO_CFV SDI   ON S.Contract=SDI.Contract

We are using IFSAPPS9 with Demand Plan 4.0.2.16. We would like to extract the sys forecast for analysis. The questio is where in the database will we find this data. WE can find sources for Adj Demnand but not the sys forcast going forward. Thanks

Hi, I want to be able to raise a “fixed price” Request in IFS Cloud. “No matter how much labour or materials are consumed on a Request, customer will only pay “£XXX”. The options I can see are as follows: Create a Request with a Price Rule that contains a Fixed Price Line - is it then possible to amend this Fixed Price amount?  Create a Request Quotation and add a fixed Price Line. Process request from Quotation. This seems slightly lengthier than the above process. If possible I’d like to skip the quotation process all together and simple raise a fixed price job. ThanksTom      

Hi Team,For the life of me, I cannot identify what the “Coordinator” field on a RMA is actually driving?Logically, I would assume the Coordinator that is entered in the RMA is maybe the ONLY person that could “Approve” 

Is there a way to change an Inventory Location from one Location Group to another one that has a different Location Type?For example, suppose there are two Location Groups: A which has a Location Type of Picking and Location Group B which has a Location Type of Floor Stock. If Inventory Location 01-01-01-001 has a Location Group of A, is there a way to change it so that it has Location Group B?We tried changing it manually, but we ran into the following error: As such, we’re curious if it is possible at all to change the Inventory Location Group for an Inventory Location if the Location Types are different.