IFS Solutions

Hi All Good Day to you,Currently we are working on an integration with Salesforce and Web shop for a customer on sales quotations and customer orders. There is a requirement for the customer where IFS needs to provide the other systems with information from IFS regarding Tax, Delivery Date (ATP), Export Control and Freight Cost. They want to be able to get these calculations from IFS without a Sales Quote or Customer Order being created (these are created at this stage in Salesforce or the Web Shop). At the moment customer is not using IFS Sales Quotations.Has any one of you come across similar scenario before where there is no Sales Quote or Customer Order yet in IFS but we provide the other systems with the calculations/information in the different areas? This can be a respond that IFS has to send to the other system based on parameters requested by the other system.Thanks in Advance.Maneesha.

What is Time BLock and what is the use of?If we will define Start time 6 AM and Stop time is 10 PM then after 10 PM SLA will stop or it will remain in start 

We are on 23R1 and we currently use the “Connect to Opportunity” functionality on the Business Activity. We are trying to figure out if there is a way to disconnect an activity from an opportunity in the case where it may have been connected to the wrong opportunity. We can’t seem to find any way in the web ui or in the odata API to disconnect. Is it possible? 

We can create a BPA workflow and then use Page Designer to create a command button that calls the BPA.This currently only works when exactly 1 record is highlighted in a list - if highlight more than one, the button disappears.It needs to be enhanced to support bulk execution i.e. highlight multiple rows and the BPA will be run individually for each row.

Community, We are on APP10 UPD 9. Recently we had a testing on Purchase Order Authorization Rule for project, and seems like it does not working. below PO line is inherited from project PR, and it does have project connected on the PO line, but when it is being released, the expected PO rule is not fetched. below PO rule DEREG is the expected rule.Does anyone has experience on this? is this a bug?  

Hi,Our testing (IFS Cloud 23R2) showed that a project with several subprojects can’t be completed at once. Instead each subproject has to be closed seperately.Is this standard behavior or am I missing something? According to the verbal documentation it sounds like it would be possible anyway but looking at the process chart makes us assume it isn’t.Thanks,Volker

Hi ExpertsIn my documentation i have this Business Event RETCRE-WIP. According to my documentation it says, that this event will be triggered when Material from supplier gets scrapped or returned against a credit note. I see that the M167 against M10 will be posted. What is the further process behind this business event RETCRE-WIP? when will the M10 be balanced? Best RegardsSophal

We need the following information from remote deployed solution for IFS Cloud. no. of registered users no. of active users LTUhow can we get the license management information from the IFS Cloud remote instances.

Hello,We have a customer looking to customize the warehouse portal (FSM). The following changes are expected.Adding or removing fields and changing field labels. Adding new buttons and screens to support custom configurations.Does anyone have any experience in customizing the warehouse portal? If so, please share your experience in this thread.  Thanks

In the documentation for Searching and Organizing Information in IFS Cloud Web, there is a topic for Search Context Pane. From the documentation: The Context Search Pane can be positioned within an any section of an IFS Cloud Web page, and its placement is managed by system administrators. Unlike a Page Search, the Context Search exclusively impacts the designated area where it is positioned. To put simply, it focuses its search within that specific section and doesn't extend its influence to the entire page.Does anybody have an example of how this has been used or examples of what it could allow or control in a page? 

HelloIs it possible to have the Planner added to the options when we Calculate MS level 1 Part? Instead of just being at site level or being able to filter on a selection of a few parts?A bit like when we Perform Site MRP we can select Planner?ThanksAbi

I’m able to create a Customer Order via REST API :Header : POST {{url}}/main/ifsapplications/projection/v1/CustomerOrderHandling.svc/CustomerOrderSetLine : POST {{url}}/main/ifsapplications/projection/v1/CustomerOrderHandling.svc/CustomerOrderSet(OrderNo='{{commandeMFR}}')/OrderLinesArray The issue we are having is that in order to create the line we need specify the price and unit of measure.While using Aurena those informaitons are feteched automaticuly when chosing the PartNo.How can we replicate this via rest api?The need is to create an orderLine without specifying the price. We are also looking for recalculating the customerOrderPrice Line post creationAny help would appreciated Thank’s Header :   Line : 

Hello all,At the moment there seems to be no setting or function to edit or delete the template in the Screen Replenishment Stock. Is there a way for an admin to assign an authorization linked to roles? Maybe I have just overlooked the function. Has someone has an idea how this can be implemented? Best regardsLars Gießler

Hello!Is there any solution for keeping record of every required equipment in all job files regardless status in one overview? Defect is that its specific record is written to simple text field without any connection to unit database or warehouse. In my opinion it could be great to control also validity periods or intervals between periodic handovers.Thank you in advance for your advices! Best regardsBranislav.D

We are currently in the process of upgrading to 2023R2.  We are having issues with building our Baseline environment.  IFS is working on it.  Does anyone know if we can safely proceed with Release Update Studio Completion before Baseline is created successfully?

Dear All,We are currently working on upgrading two IFS Managed Cloud customers, one running on IFS 9 and the second one on IFS 10, to the IFS Cloud version. As you are aware, the upgrade needs to be performed on an interim environment. Once the upgrade is completed, we have to return the database to IFS Managed Cloud so they can import it into the new production environment (IFS Cloud) in IFS Managed Cloud.What we have experienced is that exporting from the source database (either through RMAN level 0 backup or Oracle Data Pump export) takes nearly a day or more, making it difficult to plan the go-live cutover. Therefore, with this post, I would like to inquire if anyone else has encountered a similar situation and if there are any tips and tricks to reduce the export time from the source database (hosted at IFS Managed Cloud). Any information on this topic would be highly appreciated.  Kind RegardsAmila

Ongoing absences are stopping when the employees timecard is confirmed or authorised, why is this and how do we stop this from happening?

What is the process if a IFS Cloud customer (IFS managed) need to ask for a certain use place database backup, do we have any request catalogue to ask for rollback to certain point in time? how many time a specific backup can be archived and what is the process to restore a specific backup?

Hi Experts,I appreciate if anyone could share details on basic data, setup and how this functionality is used.  Best Regards, 

Hi All,There are situations where the background job: VALIDATE INDEX, is in warning state when I go to the details page and see that the index seems to be locked. Let me know what is the cause of this problem and how to fix it?  Details page -  

Hello everyone.Just a quick question. I have several different positions.  In a parent organisation, I have an employee in the manager position. Dans l'organisation fille, j'ai un autre employé avec la position manager et plusieurs autres avec la position Employé.The manager of the parent organisation supervises the employees, but does not supervise the manager of the daughter organisation.   It is not possible for a manager to be the supervisor of another manager if the level of organisation is different? Do we have to have yet another level of position? Wishing you a great day

Good day, I would like to know if anyone has had to define “Cost Centre” as one of the Organizational Levels, and if so, what was the reason for having to create a CC Org Level?  Many thanks.  Anya.

Good morning.  I would like to know what is the best way to handle a TR for a group of Travellers, of which only one will get the Advance?  It seems you can’t duplicate a TR and then just change the name of the Traveller?  Will appreciate assistance in this regard.  Many thanks.  Anya.

As per IFS documentation If the check box** Enable Downtime** selected for a work type category, when a work task with a work type with that work type category is setting to WorkDone state, a dialog will popup to enter down time information for the actual object of the work task. By default this will not be enabled for any work type category. User can enable this only for the required work type categories. If downtime tracking is not required should not enable this checbox on any work type category. I tested this functionality with a work type category =Preventive but no dialog popped up  as described in IFS documentation . Any other configuration is required ?

I'm testing a  Business Reporter , and I've encountered an issue. they receive an empty one.I would be grateful for your assistance