IFS Solutions

A user  created a request with a task.Later he made the job and missed the main asset and the second asset.I created the missing assets and steps.And found 6 strange entries in the "run log". Unfortunately, I have not found a way to see and control the parameters passed to the PM request generator.Are the call parameters of the PM request generator recorded?How can I access this log?

Hi,When we create a customer e-invoice based on a customer order based on work orders,  information from all the underlying work orders are sent along the invoice as a separate attachment (named “invoice_specification”). This is a big problem for us as the work orders contain internal information that we don’t want the customers to see. We just want to send the invoice to the customers. How can we prevent the attachment with all the work order information to be created and attached to the customer e-invoice?Thank you,David

Hi good morning Community of IFS Excuse me i have a problem with some botton, only the first time i push this botton appers me an error, this error say “{"error":{"code":"ODP_UNSUPPORTED_URL","message":"Invalid URL."}}” The action is carried out satisfactorily but users are drawn to this type of problem, has it ever happened to them, could you help me by guiding me on what I can do in these cases, Thanky you!  

Hi everyone,Is it possible to create a hierarchy in Request Contracts?In the Service and Maintenance module you can create a Service line linked to another Service line: However, I haven’t found anything similar in Service Management module.Thanks in advance.Irene

Hi,is there any possibility to enable/disable the Edit/Remove buttons in the Card based on a condition using the value from one of the fields in the Card? Thanks 

Hi,Is there a setting allowing selection of the voucher information when using the Print command from the screen “Print Customer Invoices” ?  as is done in the “Print Invoice” screen : Thanks, Best regards 

Hi All, I need to create a json payload inside a workflow to send to an external Rest API.I used the org.camunda.spin.Spin.JSON   according to the camunda documentation.Below is my scriptvar SpinJSON = org.camunda.spin.Spin.JSON;var jsonObject = SpinJSON("{}");var customerId = execution.getVariable("CustomerId");var eventType = execution.getVariable("ifsBpaProjectionOperation");jsonObject.prop("CustomerId", customerId); jsonObject.prop("event_type", eventType); execution.setVariable("varJsonBody", jsonObject.toString());In the Debug mode, everything looks fineTrigger for this is an event and we are trying to sync customer records with a 3rd party system

We are a fresh migrant from IFS 7.5 to Apps 10 UPD11 (we know, update soon). Disclaimer that I’m very beginner level with IFS, so please bear with me.We had a custom event written for our 7.5 environment to email customers when a customer order was marked as delivered. We understood this may be a standard function in Apps 10 and would like to recreate this. However, when I go to create an event action, I’m puzzled what to use for the “TO:” field.We aren’t using a report for this - just a simple body of text to a customer specific email address notifying them that an order was delivered including the number of that order.I see in “available substitution fields” that we can use variables to insert, but as usual, they are not clearly defined/labelled/documented so we don’t know what they are or where they are configured.Ideally, each customer would have a “contact” or address defined that would receive these notifications. From what I can see, we would have

Hi Experts,I am trying to assign skills for my resources and use them in request tasks. My question is on field ‘In Use Cost’ (tool tip help : The cost to apply when the skill is available at the time and being used) in skill setup. I have set this value as 30 and did not use any other setups like skill levels.and then assign this skill to one of my resources. The first thing I noticed is that ‘in use cost’ in skill did not inherit. (Is this correct?)Then I created a request task with plan start and finish date within above date range and add above set skill as a demand. If I report time against this demand (with an assignment for the above resource or not) I always get the cost setup in resource gr

I am not seeing the Organisation Tree for some Employees in the Supervisor Access Setup window.  Does any one know what could be the reason for this?

Hi All,We are transitioning from Soap to the Restful Gateway, the Rest calls etc are fine and we have these working, the problem is that we need to remove the webinterface installation on the server but this is currently used to pull in the Service Reference to serialize the xml from the IFS Workbench into a DsSheduleData object so that we can use it in our inhouse code and then serialize it back to send back to IFS.My question is where can I get the DsScheduleData schema/object from when we don’t have the Service Reference to pull it from?I have located the DsScheduleData.xsd in the install documentation folder and created a class file from it using xsd.exe but this does not replicate the reference file obtained via soap so our code can not use it the same way.I also found a Schema.dll in the Restful Gateway folder and tried to import this but I get dependency issues and cannot load it into code,I may be missing something

Hi  Is there any chance to delete Day off absence from the absence calendar  in Absence calendar you see it’s on the Saturday and Sunday, but it won’t display in Timecard so we can never remove it: And as we cant remove the block from these days we are then not able to add in another block out

Hi Team,I’m hoping to execute IPR without using forecast option which feed from Demand planner. Yet I face below error: INVPLA module is installed in the system and there is no demand plan service. Do system admin needs to enable any other service to use IPR functionalities ?

Hi IFS Community, We have set up a demand plan server in a remote 24R1 environment. The demand plan server components is also installed inside the database server (windows). The demand plan server is up and running. Below is the output when we navigate to the Demand Plan Server Metrics URL.(http://DP_SERVER:PORT/metrics)According to the technical documentation, the above should be expected output after a successful installation.However when we try to login through the demand plan client, the below error was noticed.  The user which is logging in has been granted access via the ‘user demand access

Hello,I am currently setting up projections for permission sets and I’ve noticed that there are 3 screens in IFS10 which are not available in IFS Cloud. Can anyone please advice which screens in IFS Cloud have same/similar functionality ?  Thank you,Michal Mendyk

Hi Community,Im getting below error while installing ifs cloud 24r1.Does anyone have any idea about this? 

Good day.We are still battling with an error that we get when trying to modify/edit a Travel Request Option that has been registered.  Specifically, when the TR created is done through the “New Travel Request - Admin” page for an Employee more senior than me.We have added various TR Access Attributes to the Access Role assigned to me, but we still get the same error:I have HR Application Manager Access, and Permission Sets have been checked as well.I would appreciate any suggestions as to what else we can possibly do to resolve this issue.Thank you.Anya 

Hi, I am getting this error message when I am changing the field “Price UoM” in Sales Part: Does anyone know why this is not possible? (Background why it is not possible) Many thanks. Best Regards Can

May I know - What is the maximum number of tasks that can be assigned to a mobile work list without causing sync issues? Please note that the customer is in UPD 30 

Hi all, I'm having a set of data as shown in the below table. Stock count according to the type for each monthCurrently, this data is showing in the lobby as below where it splits according to the type for each month. But, I actually want the y axis to be split according to the type for each month. In this example i’d want it to look like below. Is there any feasibility of getting a chart like above in IFS lobby? If so, any ideas on how we can do it? Thanks, Sachinthani.

Hi,I’m trying to see if there is a way that I can compare all the modules and sub-modules in the local enviroment vs the complete set of modules and sub-modules available. We’re on 23R2. I can get a listing of installed components in Installed Components. This is a high level view, though, and doesn’t have a sub module listing. How do I compare with the available components listing to see what we are missing out on and possibly items we need to purchase? TIA  

Hello Everyone, I want to fetch data based on the part id lookup of one miscellaneous adjustment screenbased on the From place(Place for Stock) selection.Means in part id lookup I want to populate the parts that is only available from that place.not all parts.    When I am giving From PLACE as (TECH_39991021), I should only be able to see the part ids available in the TECH_399102(Place for stock) stock screen. Do I need to write client scripts or I can do this by lookup configuration in UI level.Please suggest. Regards,Pinmaya .

We are experiencing the cursor dropping out of a comment field and sometimes deleting any text in that field. Has anyone experienced this issue? Is there a fix?

HiI have a customer in APPS10 who is using SSO for client authentication (Azure AD). they can login in with SSO with no issues. Now they are doing some integrations from external system and they want to call IFS REST API using OAuth2. When they try to get access token (using ROPC) with their SSO credentials (i.e. email address of user and password), they get error: credentials rejected.Then they created new user not registered in Azure AD (not SSO user) and now they can get the access token successfully with this user/password. But when they try to use this access token to invoke REST API they get error 401 (Unauthorized) --- this user was granted all needed projections.Any ideas would be appreciated Thanks

Hi, We are entering a new account to the Revaluation Accounts (Financials\Period Routines\Currency Revaluation\Revaluation Accounts) get this error message Field [LEDGER_ID] is mandatory for Reval Account and requires a valueAny thoughts on what could be missing here (APP10 UPD16)