IFS Solutions

Hi IFS Community,I am currently in the process of implementing a rent-out-to-customer process in our company and I am seeking your assistance.Would it be possible for you to share any screenshots or videos demonstrating the process of rent-out-to-customer and how to configure finance posting and asset? Your expertise in this area would be greatly appreciated as it will help me move forward with the implementation more effectively.Thank you in advance for your support and please let me know if you require any additional information from me.

Hello Experts!I am currently facing problem related to Work Order progress, which is not getting calculated from Work Tasks Progress % , furthermore I have double checked all the relevant field required to calculate the progress of the Work Order (pictures attached) Kindly tell me if I am missing out any thing or it is any thing else.Thanks In AdvanceWork Progress in Work TasksProgress TemplateTemplate Connection with Work OrderWork Progress in Active Work Order 

When our users complete a No Part Line in a Purchase Order, a pop-up asks for a Cost Cent.  The user has to click in the Cost Cent field, select an item from the drop-down list, Save and then Close.  When there are a lot of line items, this process needs to be followed for each line item.  This is extremely cumbersome when there are a significant number of line items.  Does anyone know of a way of streamlining this process?  For example, is there a way for setting a default Cost Cent (our users typically only use one cost centre)? Can the Cost Cent be populated on the Customer Order line instead of in the pop-up?..

I need to prevent a purchase part on a purchase order from having the revision number changed in register arrivals. We have tested enforcing change orders, but this does not prevent someone in the Register Arrivals stage from changing a part numbers revision. The client requires that a change order must accompany “any” change after a purchase order is released.Outside of an event or several events, is there a way to force any change on a purchase order to go through a change order? 

Hi,Once a purchase order is authorized completely, is it possible to release it automatically by IFS itself? I know we can set up an event to achieve this, but does IFS have a standard configuration for this?Thanks.

Issue Description:The customer has encountered an issue where the FSM Mobility app/Windows mobile sends the local time instead of UTC to the server for the location_as_of field (related to GPS fix). This issue is causing problems, particularly when the GPS fix is sent with the wrong time, as it prevents users from receiving task allocations for the rest of the day.Example: A technician in Western Australia (UTC +8) sent a location_as_of value of 12:50:00, but the correct UTC time should have been 04:50:00. Due to this mismatch, PSO interprets the technician as unavailable for further task assignments.In some records in the above screenshot, you may notice that the value of location_as_of (the first column without a column name) has a significant time difference of over 8 hours compared to created_dttm and modified_dttm. Product Version: FSM 6 Update 26Business Impact:The incorrect timestamp blocks technicians from receiving additional tasks for the day, leading to operational inefficie

Hi Experts,I need a big help on Automatic Handling of Supplier Invoice Rounding Line functionality in IFS cloud.According to the feature explanation, basic data setup is already done. `1. Company level settingPosting control Upload file  When uploading the file through external supplier invoice assistant (External File Format Used - STDSIN), an error occurred as ‘Invoice Amount does not match Posting Amounts for Invoice CLOUD DEMO-TEST1 Item No 2 and Tax Code 0’. Please help me to find that what’s wrong with the setup or the file!!Thank you in advanced!   

HiI am trying to find a way within the system to download multiple copy invoices from a customer account in bulk. Currently we are having to do this one by one. Thank You  

Hi, Is there any way to revoke the approved count report performed at count result per count report screen.For example, user has approved certain counted part lines by mistakenly at count result per count report screen and now wants to revoke them back to original status at count result per count report screen itself.So, if there is any workaround or way for this, kindly suggest. Thanks. 

Hi,We have a requirement to run MRP for source PM actions only and generate PRs for PM action related demands only. How we can achieve this, so far I could not find an option to select the source on the MRP run screen?   Thanks,Kasun

For some background, this is happening in Apps 10, Update 12.  We have a custom page called Supplier Security: Users need to be able to access this page from the Supplier screen. To do this, I’ve set up a command group here: And this is how I set it up: I hope this is a set up error on my end, but here’s an example of my issue. If I look up supplier PACI012 on the supplier security page, I can clearly see that they have two records: However, if I access it from the command group navigation link I set up on the Supplier screen, it returns no data: Even though it looks like the filter is in place, and should be working, when I look at the navigation bar of my browser: https://pdxifstest01.vigor.net:48080/main/ifsapplications/web/page/SupplierSecurity/SupplierSecurityPage;$filter=Cf_Supplier_Id%20eq%20'PACI012';path=0.1632440489.1296968462.1135537338.470841190.eyJmIjoiL1BhZ2UiLCJnIjoiU3VwcGxpZXJTZWN1cml0eSIsImkiOiJTdXBwbGllclNlY3VyaXR5UGFnZSIsImEiOiJ2aXJ0dWFsLTEiLCJiIjoiNDcwODQxMTkwIiwiZS

Hi Community, IFS Aurena Tech Portal user is having issues with the drop-down menus in the Tech Portal while using his iPad Pro to complete tickets. Issues: The drop-down menus does not populate or show up when trying to complete ticket with iPad Pro. See screenshot belowPlease any idea why this is happening and how can it be fixed?    ThanksMesh  

In cloud Can the Work Order status can be set as auto Released, once the work order is created ?

Added custom field shows as unresolved reference. The downloaded report XML shows custom filed with correct data. Uploaded / downloaded modified layout successfully. Preview offline and online does not show modification (added custom field). Any ideas? thanks

My company uses RMA’s and sometimes,  we receive this product back in to inventory. This is typically a quality step because the decision is made at quality whether or not the goods are damaged and need to be scrapped or if they can be received back in to our inventory. In Aurena Apps 10, we could highlight the line and receive the product on the RMA. There is also a screen called “Receive Authorized Returns” that you can perform this functionality. I have a ticket open at the moment CS0304627 and I’ve been told that going forward in cloud, the receipt will need to be done on Register Arrivals but again, there is still a screen called “Receive Authorized Returns” that only allows scrapping of goods and not receiving…. Please make it make sense. Aurena Apps 10 “Receive Authorized Returns” allows Receiving as the name suggests. Return Material Authorization Line in Apps 10 UPD 18 allows ReceivingCloud 24R1, no option to receive product on the “Receive” Authorized Returns screen No Option

We are working on a process where ALL billing is done from the project.  The process involves creating a Custom Order (CO) from the Business Opportunity (Bus Opp) and then setting those lines to Not Invoiceable.  On the projects side, an invoice plan would be made for an amount that includes the CO Line.  In order that an invoice is not created from the CO, the CO line(s) is set to Not Invoiceable.On the project, the Planned Revenue for these order lines is being included.  It is my thought that if the line is Not Invoiceable that the amount on this line should not be included as a planned revenue.Does anyone have any thoughts on this?Patrick

When we retreive data from a table in IFS Cloud by referencing the field (for example SHIPMENT_LINE_OVW_CFV.SOURCE_REF1) we get an error in datasource.For example , we use the packing problems lobby element in prod9 without any problem. When we want to use the same element in ifs cloud, we encounter this problem in datasource.Data source of prod9 lobby elementCloud Lobby element data sourceCloud Element DesignerProd Element DesignerWe also tried by writing ifsapp and &AO at the beginning of the table names but it not work.

Hi team,I’m trying to customer documents in a service WO through Object Connection Transformations. Does anyone has any idea what the Transformation Method?Thanks in advance. Mustafa Al Riyami

We need to know how to format currency or numeric field values in Aurena client.For example,“Price/Curr” and “Net Amt/Curr” field values in Purchase Order Lines. Currently we have below settings in Aurena client We want to format as per below highlighted format.  We tried in IEE as below and it works as expected. Is there any option in Aurena, we can achieve same results? Please let us knowThank you 

Dear All,Please give your valuable input in this. In ifs cloud customer checks and supplier checks window, if we required to search from the cash accounts, the LOV is not fetching the cash accounts details. But the filter option is functioning. Please let me know if this bug is fixed in the next update or fixed in the next if cloud version. LOV is not fetching the cash accounts detailsRegardsNaadira

Dear Community, We would like to build some integration, and I started to investigate the possibilities. I saw we can call REST APIs from Event actions, so I tried it.My test is very simple, I would like to create a PO header in test IFS if someone create a PO in an other IFS test instance. I have this event action: Body:  But I got this error in Application messages:  I googled it and also looked around in the community, but I only found this articleCall REST API from event action with Bearer Authentication | IFS Community When I tried the same call from Postman, it worked without any issues.Do you have any idea what I might be missing? We are on IFS Apps 10 UPD21. Thank you very much in advance for all ideas and thoughts!Kind regards, Balazs

To Preface: We use two different task status’: one to represent that the task is completed and the request is completed. Another to represent that there is still work to be done on the request, so the task gets “rescheduled,” and a new “follow up” task gets created. The Request remains Open until the last task is completed. The work on the rescheduled task is essentially completed. Currently we have a time clock BR that does a perform time clock event generation when the task status changes. Also, side note: there is a value BR (before update) that will change the Completed task status to Reschedule if it needs to be rescheduled.It appears that the time clock rule can only evaluate one Stop Action. Question 1: Does the time clock rule only evaluate and use the first Stop Action even if the value that we define doesn’t match the task status?Please see pics 1 & 2 below to see the result of a Rescheduled Task. Fortunately the total labor time is calculated and still gets created even

Hi All,Is there a way to identify the maximum number of concurrent users in IFS Aurena Apps 10? Additionally, is it possible to check the users currently logged into IFS Aurena (excluding IEE)? This information is needed for performance and load testing in IFS 10.Any assistance would be greatly appreciated, as this is urgent.Regards,Hardik

I’ve connected Tableau to IFS using the Oracle connector but I only see partial data once connected. Not sure what I am doing wrong and any help would be much appreciated. Cheers, 

We have user’s who are visually disabled. What are your recommendations for accessibility add-ons for the web client?