Hi All,

We have recently configured IFS Cloud middle-tier high availability for our customer. However, during failover testing, we did not observe the expected results.

When one of the middle-tier nodes is shut down, the entire application becomes inaccessible. We have conducted multiple tests, waiting over 15 minutes after shutting down one of the middle-tier nodes, but the outcome remains the same. The application is only accessible when all three servers are up and running.

We have even tried setting the global.replica value to 3 in the ifscloud-values.yaml file, and all the pods have been replicated across the middle-tier nodes. Despite this, shutting down one node while the other two nodes are still running the entire IFS Cloud cluster, the application becomes inaccessible.

I have attached a document detailing our test results for your reference.

We would greatly appreciate your prompt support on this matter, as the customer is planning to go live with the High Availability cluster next month.

Thank you for your attention to this issue.

App version : 23R2 SU6 
IFS Case: CS0286806

Best Regards,
Hashan