Hi everyone,
I have a situation, where there has been registered absence in the IEE Client - this absence is then showing as expected in PSO as a Private Activity.
However, when changing the status on the absence in the Client to “Cancelled”, this status change is not reflected in PSO.
In the Client, is can be seen that it’s in status “Cancelled” and nothing is showing on the Time Card
Absence is working as intended, but not when it is cancelled.
PSO: 6.11.0.21
IEE: IFS10 UPD5
Hi
From a PSO perspective, to remove a private activity from the schedule in PSO, the correct approach is to delete it using the Object_Deletion entity.
When you cancel a private activity from the IEEE client application, could you please confirm whether it sends an XML message to PSO in the following format?
<Object_Deletion>
<object_type_id>Activity</object_type_id>
<object_pk1>”ActivityID”</object_pk1> <object_pk_name1>id</object_pk_name1> </Object_Deletion>
In this structure, ActivityID should be replaced with the actual id of the activity you wish to delete.
If the IEE application is not sending this Object_Deletion message to PSO, it may need to be configured/fixed (if it is a bug) to do so when cancelling private activities.
Hi Sachitra_W
Thanks for your reply. We found it to be a well known bug unfortunately.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.