IFS Solutions

We are using Apps 10. We are following the guidance from a previous question in the community “Can a part that has been serialized be un-serialized later?”To start, we cycle counted out all the inventory that was in stock.We confirmed there is no stock in transit. When we toggled off Serial Tracking At Receipt and Issue we got error message “Receipt and Issue must be enabled if the part is serial tracked in inventory” So we started again and toggled off Serial Tracking In Inventory and got the error message “Condition code can be enabled only in combination with Inventory Serial Tracking and/or Lot/Batch Tracking”So we started again and togged off Miscellaneous Part Settings, Allow Condition Code and got the error message “Condition Code usage cannot be disabled if an inventory part exists”.  However, we don’t have any inventory on this part. 

Is there a place in the system where the total weight of a handling unit and it’s contents are displayed?  I put a bunch of material into a drum and the handling unit label sums it up, but I can’t find anywhere in the system where that weight is available.IFS 10 UPD9

Can anyone tell me which permissions are missing in this case?  (I assume it is a permissions issue.)For users with full admin permissions in the PM Plan the WO No is linked and can be navigated to directly.  “Normal” users have now reported, that they do not have the WO No linked.They can navigate to the listed WO No via the Navigation Menu (Active WO or Historical WO) and open the WO this way.But in the PM Plan the WO Number is a simple number with no link. Any idea which permissions I need to grant? We are working with 23R2 installation.

Greetings! I am trying to add a part number in a certain configuration structure in IFS 10 but I keep getting this error, “Phase in Date of this component conflicts with parent revision date range.” The part number has a phase in date of 06/24/2024 and the phase in date of the configuration structure I want to put it in has a phase in date of 08/03/2023 and does not have a phase out date. Not sure why it won’t let me add the part number  

Hi,Why applied in inventory transaction history cannot be modified if aggregate inventory was done. is there any way to cancel the inventory aggregation done? we are using IFS10Thank you 

Dears,I’m ne user of IFS and getting familiar with Warehouse Management functions.So, question is, what’s the benefit of using Counting-Create count report, while one can extract data from “Inventory Part In Stock” and start with physical cycle count process.or maybe I don't properly understand the functionality of “Counting” function. Please provide broad information. Thanks in advance.

Hello, I have one simply question:IFS documentation mention that OS Linux supported version for IFS Cloud Remote is 20.04 LTSIs this condition stiil recommended?Does IFS support and recommend installing Ubuntu 22.04 LTS instead?Is it acceptable?

IFS Cloud 24R1When creating a Lead from the Lead screen, the default language is blank and needs to be selected from a list. The expectation was to have this value defined from the default language settings on the User and Person records but this does not happen.Is there a way to default the language to be ‘English’ ?

A couple of releases back, IFS introduced Next-Generation Service Management (a.k.a. Request Management or NGSM). While the primary focus of Enterprise Service Management (“ESM”, which was already available in Apps 8/9/10) was the service of company-owned equipment, NGSM was developed to better support customer service processes, remove unneeded complexity, and address additional scenarios (such as offering a service for a generic model, not a serialized asset, which is often required in B2C scenarios).To help the community better understand NGSM and how it compares to ESM, I have created the below document. Just like IFS Cloud - Scheduling demystified (23R1) | IFS Community this is NOT an official IFS document, however it was created in collaboration with R&D.If you have corrections, feedback, ideas - please do share so we can incorporate them.

Hi, We use mWO (service engineer) quite extensively and have had lots of issues recently with our techs’ app crashing often (with the latest update), not syncing, having to re-login often, random errors as well. If the app is not reset after an app update, it was behaving erratically too. I’m just considering using Tech Portal instead of mWO app? Has anyone else swiched from mWO to Tech Portals? Would love some feedback. Or anyone who has been using the Tech Portals for a while. I believe the biggest difference will be losing the offline capability with mWO. TIA

Hello all, I have not been able to find info on this, and I was curious if user created saved searches in Apps 10 IEE can be migrated to Aurena, or do they all have to be recreated? Thank you.

Can someone help me understand why move inventory parts is allowed for material reserved on a shop order, but not on an MTR? We get the validation error below… Our global site setting is set to allow Move Reserved Stock. 

Is there a defined location where we can get the Project Template files for Data Migration Manager for the latest release?  The training says it is recommended to use them, but as Partners I cant see where we would get them from.There is a topic where someone has kindly shared the files for 22r1 But this is now out of date as 23r1 has been released.It would be preferred if these template files were made available in a known place for Partners so we can use them in our Customer Projects.In the meantime, can anyone share the 23r1 Project Template?Gareth

HiI am having a problem give permission of “Work Assignment Information” tree view to general users. This tree view is under the window My Task ( under Service and Maintenance module, attached ) in IFSAPP10. I have already checked both presentation objects and Database objects in the permission set window but unable to find anything related with the text of tree view menu, so, unable to give permission from permission window. The users I am trying to give permission can access My Work window.  Thank you

We are trying to cancel customer order in a Preliminary status. based on the trace file (we are able to do that manually) : The CancelDebitInvoice method is to be used.  We are able to cancel the invoice using rest api, but when trying to implement this in a migration job : we have the following error : Arguments used to execute current operation are not allowed. Any help please?  Thank you in advance

How should I proceed if I need to include in the Maintenance Order for immediate fulfillment of a modification that is not yet due and has a distant days forward? No Mx Event create yet.

Can an attached document to an entity somehow be attached through the system automatically to other related entities?  For example, a document attached to a Purchase Requisition, can we make the documents flow to the PO so PO Authorizer can easily see the document when approving?

When performing the Preliminary Year End to take 2024 balances to 2025 I get the error message of “The ID has no codestring”.  We have a total of 4 companies and I was able to do the process on the other three but not on this one.  I’m not sure where to look to see what ID is missing this information.  Any suggestions? 

I have an existing enumeration (A) which only shows the values depending on values of another enumeration.(B)I now have another enumeration in A to add and only show that drop down value if Enum B is of a certain value   

Hi all, Currently trying to sync some users into an IFS Cloud environment through Azure User Provisioning and ideally we dont want the Person record to be created along with the User. Does anyone know of a way this can be done - if possible? I’ve tried un-mapping the person attributes in Azure however, it errors saying that X attribute is needed for creation of the Person record. Any help appreciated, thanks!

Dear all,Does anyone know in which scenarios it is necessary to perform a refresh of project connections? I have a customer who occasionally experiences issues that are resolved with such a refresh, but this occurs very rarely. What I’d like to know is what can cause disturbances in project connections that require this kind of refresh to prevent issues.Thanks for your help.

Hi,Is there a method to book or block a tool, ensuring that it is not simultaneously used for another task? From my understanding, it is currently not possible to automatically schedule and reserve a tool from the PSO since tool/equipment resources are not considered Scheduling Resources.However, within the Standard Task, it is feasible to insert a demand line of type Tool/Equipment, although this must be manually allocated.How can I view the calendar of these tools to determine their usage, and how can I ensure that no other task utilizes the tool on the same time?Thanks,Stefania

The business would like to implement a process for reclaiming Parts Warranty.  They are wanting to track where a Part has failed within a 12month period after fitting to a Serial Object. The items are purchased against a Serial Object via Work Orders and issued as Materials. We want to track if the same Part Number against the same Serial Object is issued again within the 12months to flag to the User that the Item should be considered under warranty. How can we achieve this?  We are working within Apps 10 IEE. Thanks in advanceLisa

I have granted the projection called ShopOrderWorkInProgressReportHandling to a user and it is fully granted but I’m getting this error when I try to run it. Any suggestions?   Error Log:General:Referrer Policy: "same-origin"Remote Address: "10.10.0.100"Request Method: "POST"Request URL: "https://%/main/ifsapplications/projection/v1/ShopOrderWorkInProgressReportHandling.svc/GetReportResultKey?odata-debug=json"Status Code: "500 Internal Server Error"Request Headers::authority: "%":method: "POST":path: "/main/ifsapplications/projection/v1/ShopOrderWorkInProgressReportHandling.svc/GetReportResultKey?odata-debug=json":scheme: "https"accept: "application/json;odata.metadata=full;IEEE754Compatible=true"accept-encoding: "gzip, deflate, br, zstd"accept-language: "en-US,en;q=0.5"content-length: "54"content-type: "application/json;IEEE754Compatible=true"cookie: "ifs-sticky=1736777157.95.93.102589|bc34a4e144be5fda06b28214231c3674; XSRF-TOKEN=ac57db55-8b14-4f51-a4ff-95b0c72349df; JSESSIONID=0000JY

I need to know where is the VLOOKUP COUNTERPROOF screen?