Skip to main content
Solved

Open up an Outlook mail with a customized body

  • Sep 9, 2025 12:55 PM UTC
  • 3 replies
  • 103 views

Forum|alt.badge.img+7
  • Sidekick (Partner)

Salut,

est-il possible de personnaliser le corps du courrier Outlook ouvert à partir de l'envoi du courrier électronique de l'opportunité commerciale ?

 

ci-dessous ce que nous obtenons dans la norme : 

 

Best answer by Masheesh

HI ​@ZinT ,

Currently we don’t have an option to customize the body from cloud web when use send email.

In cloud, later version (probably in 25r1), we have given an option to include attachments related to the record and select contacts via a dialog when you select send mail.

 

Best regards,

Masheesh

View original

3 replies

Mathias Dahl
Superhero (Employee)
Forum|alt.badge.img+33
  • Superhero (Employee)
  • Sep 14, 2025 7:17 PM UTC

​@Masheesh ?


Forum|alt.badge.img+8
  • Hero (Employee)
  • Answer
  • Sep 15, 2025 4:11 AM UTC

HI ​@ZinT ,

Currently we don’t have an option to customize the body from cloud web when use send email.

In cloud, later version (probably in 25r1), we have given an option to include attachments related to the record and select contacts via a dialog when you select send mail.

 

Best regards,

Masheesh


Forum|alt.badge.img+7
  • Author
  • Sidekick (Partner)
  • Sep 15, 2025 7:06 AM UTC

Thank you ​@Masheesh, ​@Mathias Dahl