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Hello experts, 

We are going to IFS Cloud from IFS 7.5. We have been using purchase component method ‘Customer Order’ for one of our sites in 7.5. 

 

Let’s say there is a part which has a component part attached in the project deliverables design, which we need to provide to the supplier. When we create the supply request for the top part and try to create a purchase order from the purchase requisition, we get the following error. 

 

 

  1. Have you ever encountered this issue?
  2. If yes, how did you manage continue the process

In IFS documentation, it doesn’t say anything about such limitation. 

 

Thanks in advance. 

Hi Nipuna, 

 

The Customer Order flow is currently not supported and at the moment, as the  the only way to handle this in a different flow than the "Supplier Material” flow would mean that you need to create a modification.

Be aware that the current situation is temporary. There is an initiative to change this. The following is planned for release 25R2. The picture is taken from the IFS roadmap document.
 

 

Don't know the status of your project and if you can work with Supplier Material untill you go to version 25R2? This would be the easiest way.

Regards,

Alex.

 

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