IFS Solutions

Hello,My team is working on implementing a payment functionality for USD check payments to Bank of America (BofA) using IFS Cloud 2025R1. We were advised by IFS R&D to use the ISO20022A1 payment format for this purpose.We've set up the payment order and created the payment file. However, we've encountered a few issues and have a key question for the community on how this is intended to work. The Problem The payment format generates an application message with the MESSAGE_FUNCTION hard-coded to SEND_SEPA_CREDIT_TRANSFER.This results in the generated XML file using a SEPA schema and an explicitly defined SEPA namespace, despite the payment data being for a USD check.This seems to be a fundamental mismatch, as SEPA is a Euro-based electronic transfer standard, not a format for USD check payments. Questions for the Community  Is the ISO20022A1 format the correct and standard format to use for non-SEPA, USD check payments in IFS? Is the hard-coded SEND_SEPA_CREDIT_TRANSFER message fun

From a Business Opportunity (BO) we create a Sales Quotation (SQ) with the “New Sales Quotation” button in the header.Then I create a SQ Line with a value of 100 EUR and in the linked BO, a BO Line is also created with a value of 100 EUR.Now we have the behavior that when we delete the SQ Line in the SQ, the BO Line is not touched. Even more strange it then the fact that when you create a new SQ Line in the SQ, we end up with 2 BO Lines in the BO, both connected to the same SQ.Anybody knows the business case of this behavior or knows a way to suppress this behavior?With kind regards,Sven Audenaert

I am playing with intersite orders where I have an internal supplier to a sales part in a supply site.  The internal supplier is a separate site.  What settings have to be made to make this automatic from the point of release of the demand site customer order to the PO to the supply site, release and send the PO create the customer order on the supply site and release it??Thanks!  THis is in Cloud

Dear All, Do we have the option of Broadcast Meesage in aurena like the way we have in IEE. Thanks in advance! BR HA

Hi, I wan’t to find the price with the menu “Requets price” for a non-inventory-part/customer/contract.Does it work ?I have no answer from the ERP. Thank’s.Julien. 

We have a simple custom field where users can enter a percentage, i.e., number field restricted to values of between 0 and 100, on our Business Opportunities screen on the General Info section.We want to force users to populate this field before they exit a particular Sales Process Stage - this sounds like the perfect use case for Sales Process Actions?When we try to set this up, we don’t see the custom field on the Enter Data dialog:Can anyone advise how we get custom fields to appear here?I know this was a restriction in Aurena but I had believed it had been fixed in Cloud at least for simple custom fields.

 Hi, everybody, We changed the FTP server and the files were transferred from the old server to the new server.When we want to add a new document, the old document class appears.The old document classes should not be visible.Could you support us pls?  

We have an existing migration job that worked until Update 20 was applied. The job adds lines to a sales quotation. Now the lines are added successfully only for rows where the customers price list has a value in the Discount Type field for the part in question. The job looks like this:The error returned is “Field [DISCOUNT_TYPE] is mandatory for Order Quote Line Discount and requires a value.”. The migration job doesn’t currently include a method list entry for the Order Quote Line Discount view so it isn’t possible to add a default value for this field: What we would like is to be able to add a default value if there isn’t one on the price list. Is there a way of doing this?

Hi Community!We are seeking guidance on best practices for managing cases where a company employs individuals with protected personal information, such as name, address, and similar data. While it is necessary to store details such as address and personal identity number within the system, access to this information needs to be restricted to a limited number of authorized users.I’ve been looking in to Personal Data Management (not fully), but we don’t want to anonymize completely..This situation is not very common but occurs occasionally -  in Sweden at least. Could someone please advise on recommended approaches or share how other customers have successfully approached these kind of situations? Best regards, Anna

Good Afternoon,Can anyone advise why the error message below is showing when trying to add additional lines to an existing PO? Many Thanks 

Hello,I'm trying to get a better handle on the "Report Print Task Template" in IFS Cloud, and focussing to getting it to work right and run smoothly.If anyone could help me out with these concerns: Do we actually need to create a separate task template for every language our users work in, like for English (gb) and Swedish (sv)? What's the deal with the logical and physical printer mapping? I've been testing it out, and it seems like the print jobs go to all our printers through print agent which already configured with the printer mapping no matter what I map here (tried without any printer mapping, just having logical printers, logical and physical mapping together and mix mode as well). So, am I missing the point, or is this section not really needed for printing? And if that mapping is important, does it also apply to those default logical printers like PDF_PRINTER, NO_PRINTOUT, SEND_TO_CONNECT, and the others? Any insight you have would be a huge help! Thanks in advance. Repor

In the payment file group header, the initiating party details will be provided. As per the bank, there should be 2 other ID tags (i.e., Initiating party tags) in the payment file group header.In the first tag, it’s picking the Initiating party <Id>xxxxxxx</Id> and SchemeNm <Cd>CUST</Cd>, which we are able to generate in the file. When it comes to the second tag, the only possible option I could see in the ISO20022 Format specific Info per Institue is by providing the details in the ‘Debtor identification info’ and by enabling the option ‘Repeat in Initiating party identification level’ but the Debtor identification details are different from the initiating part details in our case.So how can we achieve the second other ID tag (<Id>REMITTANCE</Id> <SchmeNm  <Cd>BANK</Cd>) in the payment file group header?<GrpHdr>      <MsgId>DNB_</MsgId>      <CreDtTm>2017-04-03T09:27:40</CreDtTm>      <NbOfTxs>4<

Hello Community! I have a question regarding the sorting of the event log. On the Work Order and Work Task, the event log is listed under the attachments. You would expect that the first event log on the Work Order/Task appears at the bottom and the most recent one at the top. However, as you can see in the image below, the event logs don’t seem to follow any logical order.Is there a way to determine how this list is currently being sorted, or whether we can define the sorting ourselves? I understand that the attachment is a framework object, so unlike other client objects, we cannot apply sorting directly from the page designer. In my view, the event log should ideally be sorted by sequence or by date/time created. I’m aware of the dedicated Work Order Event Log page where sorting is possible, but this does not fully address the need. Thanks in advance for any insights!

Hi all   we use the Work Order Report Control → Work Task print flow. For us the Work Tasks print fine, but some users see their attachments prompted to save/open instead of being printed (attachments never auto-print). Expected: single print action prints Work Task pages and attachments (preferably as one merged PDF).note - this is only for some users Request: anyone who've implemented server-side bundling (convert attachments → PDF + merge) or Print Agent configs / command examples to auto-print Office docs   please share. 

Hi there,I am trying to add a string to the beginning of the Description (remarks) in ETM but when I do the formatting is lost. It will look something like this …“New String ” + outbound.self.remarks Is there a way to maintain the formatting. 

Hi Experts, I need to create a JSON array in an FSM Outbound Integration. I followed this article, which was helpful.FSM Outbound Maps - Always use the Json array for specific entitiesHowever, this method somehow includes the JSON root element in the outbound payload. I have already set 'Omit JSON Root' in the details section, but the root element is still present. Is there another way to remove it?Here is sample outbound payload -{  "part_need": {    "sequence": "1134395",    "wCode": "CC",    "priority": "1",    "tCode": "",    "part_need_tasks": [      {        "pCode": "40103-1001",        "bCode": "40103-1001",        "orderNumber": "1542692",        "orderLineNumber": "1175305.0000000000"      }    ]  }} I need the output without the top “part_need” element.My current map settings are quite simple and configured as follows:   I have tried the following 3 JSON data connectors - Basic/Standard:Metrix.Integration.JSONOutboundConnectorAdvanced:Metrix.Integration.Integration.DataConne

Hi Community, Does the FSM Baseline App support barcode scanning on Android devices? If so, which version of the app introduced this feature? Thanks in advance for your help!  

Hi Exterts,In MWO, when I try click Report in, then it prompts the following message “Do you need another Visit”. Where in IFS clould I can configure and control this? (This is a standard function not an eform)I dont see any option in workflow configuration under Action? Thanks,KM

I am trying to create a Demand & Supply chain table (in terms of SO/PO). A is my top level demand (final product) and requires various other supplies to manufacture this, I am wanting to see all the supplies (multi level) that goes into that demand. Example below, A requires, B,C,D but B/C/D requires other supplies to have them manufacture, think of main assembly (A) and sub-assemblies (B,C,D) until it reaches to RAW MATERIAL level.Does any thing such already exists in IFS Cloud if not, any ideas how can I tie it together through data base? Demand Order Supply Order A B A C A D B E, F C G D H E RAW MATERIAL F RAW MATERIAL G RAW MATERIAL H RAW MATERIAL   

I there any background query to get the output of application version, UPD version via a database query

Company schedules technician work in PSO. At times technicians who have active shifts in rota are doing deliveries instead of tech work. Would like to filter or colour/color scheduling Gantt or do something visual in the Gantt in PSO for shifts when tech is driving a delivery truck in order to know that the tech is not doing tech work those days. Truck types are skills in our application, and truck skills are associated with either tech or delivery work, but don’t see any way to filter on skills? Viewing the scheduling XML one can see Resource_Skill and Activity_Skill, but can’t filter? Appreciate any guidance, thanks. Using PSO 6.15.0.46.

Hello,When configuring a CTO with by-products in IFS Cloud, we need an interim order to be created. However, when attempting to create the interim order, I receive the following message:“No buildable routing revision/alternative exists for part xxxx at Site on the date 2-SEPT-25.”I checked part xxxx and confirmed that the part type is set to "by-product." It does not contain a routing and/or a product structure.What could be causing this error?Kind regards,Willem

Is there a way to copy/duplicate a database task schedule in IFS Cloud?For example if you have a scheduled task already set up to transfer transactions from company A to company B, can you duplicate/copy the task and then edit it for transfer from company A to company C?

On IFS Cloud 23R1.8, the IFS MWO Service app (24.8.1292.0) on Android devices will stop/pause initialization when the screen is locked.  The initialization does pick up where it left off once the screen is unlocked.  Is there a way to allow the initialization process to continue when the screen is locked?

IFSCloud 23R2Currently we are using Dispatch Console for day to day Resource and Work Task Activities.We see there is one key difference in Dispatch Console and PSO ie PSO does not show Inactive resource as expected ie Scheduling Resource(InActive), However Dispatch console does not consider this and will always show all resources regardless of Active/Inactive. This is causing issue for dispatcher, as it is hard to manage resource without any filter and this behaviour and they often end up scheduling to InActive resources during manual scheduling. Can you please advise how are other customers dealing with this behaviour, is this normal behaviour or environment issue at our end? How can we limit Dispatch Console to show valid Active resources only. Thank you