IFS Solutions

HI Im creating a job in app9 to read in a purchase order through migration job, which calls many methods. What every method is surposed to do is: -Create a part & supplier for Purchase part via assortment if Part does not exists on the site -Create purchase order header-Create Custom tab “retail info” -Read in data in CF in retail info -Create line(s) in Extension table “box lines” on Po-Read in data to a Cf on box lines tab on PO-Create multiple charges (per line) -add a history loggingthe only method that is not working is method 32 RETWHO_PO_BOXES_CFP.Cf_New__I get an issue when trying to insert data into the CF on RETWHO_PO_BOXES stating: ORA-01400: cannot insert NULL into ("IFSAPP"."RETWHO_PO_BOXES_CFT"."ROWKEY")when i compare th

We came across this quite recently, trying to change the tracking of an inventory part from just lot batch tracked to order based. But we get an error message since the part has been issued or reserved to shop orders.In my mind this should be fine, since changing to order based lot tracking does not change anything historical or on the parts in stock. And as I remember it has been ok in the past. Does anyone know why this restriction has been added?

Hi everyone,We are working with IFS Cloud Page Designer and have a requirement related to UI customization.Currently, we have a dropdown field “Coordinator” located under the Group: Order Details. We would like to move this field to the main page header section for better visibility and usability. RequirementMove the Coordinator field from Order Details group → Page Header Ensure that the existing functionality remains unchanged, including: Adding a coordinator Modifying a coordinator QuestionsIs it possible to move an existing field from one group to another using Page Designer?

Hi,We are on week 2 of go live.  We are having an issue with Request Contract Invoicing.  Please see screenshots below: I have highlighted contract line 6.  Note the periodic price is $365.  Invoice Plan Details are showing a discounted amount, see line 6, the amount is $352.83.  We were expecting $365, which is the periodic price on the contract line.  We have no idea why the system has discounted the price here. Any help would be greatly appreciated.Thank you,Ed

Hi All,Seeking your help here.I am trying to understand the order point calculation for one of my part. I have set up this part as planning method B and entered the lot size as 10.Purchase lead-time for this part is 10 days. No safety stock is maintained.When I run the “Calculate Planning Data” job for 10 periods but this part is only active for 4 periods and system calculate the order point as 22.258 with some decimals but I am struggling to understand how this is calculated. I checked the IFS help and it says below equation is used.Order point (pieces) = [Average demand (pieces/period)] * [Lead time (period) + Safety stock (pieces)]I checked the average demand from the inventory availability planning and it shows as 125. Not sure this is the correct place that I need to check.

Since the new SAF-T Financial schema, v.1.30 comes into force, we are unsure if there are new set ups required in order to create a file corresponding to requirements for 1.3 version. Can anyone please provide the documentation of how to set up SAF-T version 1.3 NO in IFS.

Client error is popping up with different users from time to time while performing different transactions (invoice posting, invoice authorization, project forecast, quick report etc).Error disappears after reloading the page, sign out-sign in. It doesn’t pop up all the time, occurs randomly and you can’t recreate it. Some users specify client error occurs after the page has been idle for some time.This issue started to pop up since we moved to the cloud. 

Hi,Can you please explain in what scenarios posting type ‘PP32 - Unmatched customer check’ is triggered?I have tried several scenarios like creating a unmatched check, partially matched check but did not get the expected results.Thank you 

We are working on cleaning up our costing process and one thing we have noticed is that when a shop order is created with a standard cost, and then the standard cost is changed (due to routing changes/corrections, year end cost rolls, etc.) the standard cost on the shop order can’t be updated. Then when the shop order is ran and there are actual costs, we are seeing large variances between the original standard cost and the actuals with the new standard cost. I tried the “Calculate Order Cost” button in the Shop Order Costs screen, and that seems to update the estimated cost, but not the planned standard cost. Has anyone run into this and found a way around it?   

I’m currently testing the 25R2 SU 4 update, and I need to raise a serious concern from a user perspective.One of the changes introduced — the new color scheme for conditional formatting in tables — is extremely problematic, especially in dark mode. The colors are now so similar that they’re practically indistinguishable. This completely defeats the purpose of conditional formatting, which is supposed to help users quickly identify important information at a glance.Frankly, this change feels like it wasn’t properly tested in real-world scenarios. If it had been tested in dark mode even once, this issue would have been immediately obvious. For users who rely on dark mode daily, this isn’t just an inconvenience — it actively disrupts workflows and increases the risk of missing critical data.

When I try to change value of "COGS Posted Date" in Update Delivery Confirmation Lines, the below message happens. If this change does NOT effect on “appliy date “any inventry transactions and generated accounting vouchers, what is "COGS Posted Date" value used for? 

Hey Community,Does anybody know how IFS calculates the value for Actual Revenue Excluded from Periodical Capitalization Field in the Periodical Capitalization and Revenue Recognition Project page?  Needing this info urgently. 

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Hello Experts,We are currently working on IFS 24R1 and have encountered an issue in Request Management → Work Task, specifically under the Material tab when using the Reserve/Unreserve → Reserve option [Service Management → Request Management → Request Task Handling → Request Work Task → Material Tab → Reserve/Unreserve → Reserve].Although the required part is available in one of the warehouses linked to the Site, the system does not allow reservation from this warehouse if it is not the same remote warehouse as specified on the Work Task. It throws an error and restricts reservation unless the part is available in that exact remote warehouse.However, I am able to reserve the same part using the Reserve Manually option under the same menu path. The issue is that the system does not automatically pick and reserve from other warehouses linked to the Site that have

Can anyone help clarifying below questions please-How to define and link event  to the appropriate project lines or cost elements. How to Verify that the events have been properly set up in the system. How to verify if the conditions for triggering the events are met. Would appreciate if anyone can  provide detailed steps on how to test revenue recognition with the following parameters? Project Origin: Project Capitalization Posting Method: Transaction Project Type: Capitalize Revenue/Expense Revenue Recognition Method: Event-Based POC Method: ManualI've completed the setup in the Financial Project screen and have booked actual cost and revenue, but need guidance on how to test it effectivelyI would greatly appreciate any assist

I wonder about the syntax of the navigation parameter $action that is briefly described here: Lobby Navigation Guideline - Technical Documentation For IFS CloudIn the example in the guideline it says $action =ExportCompanySetup{InputTemplateId:$[TemplateId]} but I can’t figure out what ExportCompanySetup stands for. When I navigate to an assistant (Business Report) I do not manage to initiate it as i like, propably because I don’t write the parameter as I should.Is there any place where I can read a full description about how to use $action?

Our several customers use Oracle SE2 in IFS Cloud.However the IFS Cloud 25R1 Deprecated Features Log announced that SE2 support will become deprecated starting with 25R2 on September 2, 2025, and EE will be mandatory.Upon confirmation with IFS, we found that if SE2 remains unchanged, updating to 25R2 will result in compilation errors, and the update cannot proceed unless EE is used.After explaining this to our customers, there has been significant backlash.Being told this now makes it impossible to respond in time,but couldn't such an important announcement have been made a bit earlier?And are there any other customers experiencing difficulties? 

R25.1 Update 3 On customer hierachy i can create hierarchy levels but I cannot connect customers to a level. The hierarchy is then defined by which customer are connected to which Ex. Hierarchy Root level = MainConnected customer, concern cusotmer becomes level 1one or more connected customer to the concern then becomes level 2A customer can be connected to a customer in level 2 and then becomes level 3But in Rebate agreements I can only connect to the Root level and the calculation does not work. In the tabel rebate_transaction the invoiced line is added, but without any calculation. It works when I dont use customer hierarchy. For my example I have used a very limited setup. Part based on one specific part, and with Amount on sold quantity. Any idea as to what the problem might be?

Team calendar is a good tool for the leader to get a quick overview of their team members and when they are planned to be present or on absence. The only absence that are not displayed are the ones related to deviation cycle with absence, they will only be presented when the calendar days has passed.Doesn’t matter how I setup the deviation cycle.Or am I missing something?

Dear Team,Could you please share documentation on Supplier Invoice Data Capture Automation related to OCRWe need to implement this functionality for one of our client.Thanks&Regards,Afrin Dobani 

Good Day, We cannot find a solution as to why the Cash Plan is not returning data in the Snapshot. We have followed all the correct setup steps as well as created a lot of data - Invoices, Payment Proposals, Purchase Orders, Customer Orders etc. The snapshot is ordered but the analysis is empty. Please help I have to give a customer training and none of the consultants are able to create a Cash Plan successfully. Kind Regards  Amanda

Working with a customer who is using MSP to replace the gantt chart in IFS. They are currently happy with what it provides for them, but would like to be able to update the Responsible Person per activity directly from MSP itself. When you change the responsible person in IFS it is replicated in the import to MSP but uncertain if we can do the reverse. Has anyone encountered this? 

Hello, I was trying to apply update my IFS Cloud, which is currently in 23R1 and I want it to be updated to 23R2 and then after successful updating, move it to 24R1. But after updating the Customer Baseline Repository from 23.1.4 to 23.1.24 and creating a topic branch, when I’m trying to order the environment, I am getting a very fresh environment and all the customizations we made with custom events and pages etc. are lost. I am not sure how to implement the update from here with implementing our customizations. I f anyone can provide the documentation regarding which shows how to clone our current solution repository to topic branch and then merge it, it will be really helpful.Thanks & Regards,Mani

Hello,I have question regarding request of our customer. He has some amount of palettes. Each palette has unique number. He puts his goods into palette and sends it to his customer. He wants to be able to know how many palettes are in his stock, on customers’ sites, etc. (with serial numbers). He wants to register arrival of these palettes back into his stock for reusage.Is there any functionality that can cover this request? Thank you for your help and ideas in advance.Jiri