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Question

Number of Slots of Slot in Appointment Template

  • October 16, 2026
  • 1 reply
  • 6 views

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There is a requirement from customer  that in they show upto 2months of Slots[400 Slots] on there portal for customer to choose from which means the best practice of 20 slots is not going to fulfill the requirement hence we need to understand to what maximum extent this value can be increased without impacting the PSO.

 

Your timely suggestion will help me a lot

1 reply

MFW-58
Sidekick (Former Employee)
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  • Sidekick (Former Employee)
  • October 17, 2026

400 slots will hammer the performance of the ABE. Throwing more hardware at it may help, but I suspect this could be an expensive option.

I would suggest looking at ways to increment the number closer to 50 as a start and see what you can cache on your side. That said, you need to consider the risk that other users may take a cached appointment etc.