IFS Solutions

Is it possible to replace the splash image via a Service Now Ticket ?? --  I’m referring to the image found at IFS-CLOUD-AERO-DEF.jpg (1920×1080) ?? Thank you!

Hello,We use de Lobby datasource designer and we would like to show the %POC as a percentage and not as a decimal number.  I do  only have Number or Decimal, but not the % ?The  % POC is a CF.Is there any way to achieve this ? BR:/

We have supplier invoices created in IFS using external supplier invoice loads.Invoices are created before the POs are receipts. Company is a Posting Proposal company. How can we get the invoices matched with PO receipts automatically?‘Match Invoices with New PO Receipts’ seems to be working only for non-posting proposal companies.   

Hi all.I have a client that wants to sort the tabs you displayed in the Attachment pannel however he wants.I have this configuration: And IFS display the following tabs: But the client wants to have the Documents tab always the first one. So, I edit the line and choose the sort he wants: Press ok button and IFS display the connected services as in the beginning. It seems that IFS does not pay attention to the order of connected services. It seems that there is an ID or something like that.Does anyone know how IFS orders these services? And how can we change that order? Thank you in advance. Best regards Sergio

I tried to create a layout using report studio for a newly created report. then I got the error below, designing tools are not visible.. 

We currently have an issue where it is possible in IFS Cloud to submit cancellation requests for absences that lie in the past, but these requests can no longer be processed by the supervisors. As a result, the requests remain in the system as unprocessed indefinitely.

Hi,I’m seeking some guidance on Report Studio. This looks like a good tool for working with report layouts within IFS Cloud. I have picked up that there might be some limitations when working with custom fields and possibly with printing of these .rep reports. Can anyone share their experience on these limitations?Also, I checked the 24R2 and 25R1 Roadmap and do not see Report Studio mentioned.  Should we expect updates to the Report Studio functionality in upcoming Releases and/or Service Updates?Thanks

Community, Would like to hear from you, what is the best practice for below scenarioPO invoiced and paid. But the defects is identified in shop floor, and QA would like to return the product to have them replaced by the supplier.We have 2 options currenly in our mind. which one is the best practice or you have other good idea?open PO and relevant receipt, register inspection result to Return for Rework, return the defect product back to supplier and wait for supplier send in the replacement. Once done, close the PO. open PO and relevant receipt, register inspeciton result to Return for Credit, return the defect product back to supplier. Then create another PO for the replacement products.Thank you.

Hi All!We are planning to upgrade customer environment from IFSAPP9 to IFS Cloud version.Also, we have made some modifications - the new forms were created.And customer would like to save these modifications on new IFS version.Is there any tool to facilitate the execution of an upgrade task, meaning converting existing IEE form code to Aurena page code?Maybe some kind of code parsing/refactoring/converting tool?Does anybody have such issue in customer project?Thanks in advance!Best regards,EPSDANMI

The Reservation details option is not available , why it is like that ?, even i have checked in Inventory Part In Stock Reservations window but my part is not available.

Hi,May I know if there is any way to use LEFT_TRIM and RIGHT_TRIM together in an external file template?I am trying to remove both leading and trailing spaces from the Account field in an external voucher upload.When I apply both functions together, only the second function works.For example, if I use LEFT_TRIM as the first function and RIGHT_TRIM as the second, only RIGHT_TRIM is applied, and LEFT_TRIM is ignored.Thanks in advance.  

In our setup we’re looking for the simplest way to regularly invoice a software license in IFS Cloud.Real-world scenario:We sell a software license that renews automatically every year and gets invoiced quarterly.Technically in IFSC:software license is represented with a non-inventory configurable sales part Service Contracts can trigger regular creation of Work Orders Request Contracts can trigger regular creation of RequestsThat’s why we’re wondering — what is the best and simplest way in IFS Cloud to handle recurring invoicing for something like a software license?And if the product is a non-inventory configurable sales part, how does that affect the setup or available options?Would love to hear how others have implemented similar recurring revenue models in IFS Cloud.

I am looking for users in Service that use Call Center Cases as well as Service Managment Requests. Especially for remote support we would like to get some real life experience of what to use when and from that derive proper simple work instructions. E. g.  Customer calls → always create a case → if it leads to an invoice create a Request out of it (in the upcoming releases, the linking will probably be much easier) of alternative Always create a Request → if it needs internal escalation to other departments create a Case out of it, capture the hours on the way and invoice the request at the end.Anyone in a similar situation? Ideally in combination with mobile apps?

HI Folks, We have just launched our first plant in IFS Cloud (24R2) and are learning that using the IFS system as designed results in very slow throughput time for us to reserve, gather, scan, confirm , etc.  all the steps to put parts onto a truck and out the door.  Has anyone out there felt the same and found a faster approach? 

What am I missing here? For some reason I cannot grant Part catalog right to any Permission Set. IFS version is IFS 10 Update 25. I can see Part Catalog here in Database Objects  But it’s not here (is it supposed to be here under the Master Part to be available for grant). One user showed that he had Part Catalog under Master Part, but I cannot remember the submenu aymore, and it might have been dragged from other menu.  

Am I correct in saying for posting control M28 and Non Inventory Sales Part the only option is “Sales Group”. As “Sales Group” is heavily linked to Sales Discounts its causing me issues meaning I would have to create hundreds of entries, when we only post to 5 accounts. The system seems geared to postings around customer and transaction types, but not many options around the part istelf.

Could someone explain under which conditions these postings are created? We have some trouble understanding the mathematics of these postings and I have tried to provoke the system to produce them in a test environment. But so far I have failed.  My test cases are built upon serial tracked parts with Weighted Average, Cost per Part or Cost per Condition, and Distribution Orders between sites in the same company. NB that the same parts and sites have resulted both in INTORDTR transactions with ORDTREVAL postings and without such postings. 

This diagram only illustrates the workflow steps and does not explain the logic and also in the video there are various price management techniques defined but not really the difference in the output is reflected so can you give a real world example showing the major difference.

This error occurred while releasing the blocked customer order through ‘Blocked Info’How to resolve this?

The operation “quotationlinewithCO” is not allowed for order quotation line objects in the state “CO Created”                                                                                                                                                                               This the message pops up when i’m trying to create order from quotation, i don’t know what to do

 When trying to send an email with an attachment from the Business Opportunity, the attachment is not included in the email. Instead, the email body displays the document details as shown below.   Aurena Agenet is installed and “CRM/SRM Panel Settings” has  been configured as below. Is there any other setting that I am missing here? Any insight is highly appreciated.Thank you!

Hello;We are encountering an error in IFS Java based Print agent setup in Apps10. Print Agent service is Running  When we try to run ‘’start_printagent_console.cmd’’ it gives below errorERROR [Framework] ifs.fnd.printingnode.RemotePrintingNode.handleAPException(): Unable to connect to 'https://ifs-atd.sbmoffshore.com:48080/int/compatibility/clientgateway'. sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target [Error GUID:905e69e7-3358-4433-be17-9ac3870ec131] Environment variables set for JAVA_HOME as well.Could you please support to provide steps to resolve this issue.BR!/Dilshan

 1. Client Setup - Install Report Designer and create a certificate.Install Report Designer from https://developer.ifs.com/tools/repdesigner or, if you are an internal IFS employee, you must use Software Center. Default install path: `C:\IFS\IFSReportDesigner`. Next steps according:  IFS Report Designer Installation Guide [docs.ifs.com] Create: `C:\IFS\IFSReportDesigner\certificates` folder. Export certificate from IFS Cloud and save as `.crt` in the certificates folder. Remove any potential expired certificates (and ZIP backups) from the folder to prevent login issues.    2. Server Setup - Create IFS_report_designer IAM Client:Steps according to IAM Client Setup [docs.ifs.com] Go to IAM Clients Create client: `IFS_report_designer`. Set Redirect URIs: https://my_server/* http://localhost/*    3. Test      4. How to create a custom attribute available at the report  Official Documentation Links (25R2)Install Report Designer: IFS Report Designer Installation Guide [docs.ifs.com]

I loaded 400 measurements against the object and has below setup in system but in Performance Details page, I do not see any information    What could be the reason for the above?

Here are the scenarios we are trying to address. Parts referenced in the scenarios:Manufactured Part = sales part 3000 (manufactured from a shop order) Package Component 1 = inventory/sales part 2001  Package Component 2 = inventory/sales part 2002Package Part = package part 2000 Package Component 1 = inventory/sales part 2001  Package Component 2 = inventory/sales part 2002 Scenario 1A tech needs part 2000.Part 2000 is added to a customer order. Parts 2001 and 2002 are shipped to the tech.Scenario 2A tech needs more of part 2001 but does not need part 2002.Part 2001 is added to a customer order and is shipped to the tech.Scenario3Part 3000 needs to be manufactured and delivered to a customer.Part 3000 is added to a customer order. A shop order is created and parts 2001 and 2002 are added as material. Part 3000 is received from the shop order and then shipped from the customer order.Scenario 4In the future, part 2002 is replaced by part 20003.Part 2002 would need to be removed as a com