IFS Solutions

I’m working on an IFS FSM application where I’m adding functionality.Task: search for Open task → click the Recall button → show a table popup that shows the technician’s travel time from current location and from home location to the task location (based on latitude/longitude).I created a .NET function that calls the Bing API to calculate these travel times. However, when I try to call the .NET function from the client script, I get errors.Attempts:var calcResult = getDBValues('C_CALCULATE_RECALL_DISTANCES', [currTaskId]);Output: No change is reflected. JavaScript var calculator = new WOMIntegrationPolicies.BusinessPolicies.RecallNAManagerComponent.RecallNAManagerCustBusPolicyMgr(); var calcResult = calculator.CalculateRoadDistancesForRecall(currTaskId.toString()); Show more lines Error: Unimplemented constructor called: WOMIntegrationPolicies.BusinessPolicies.RecallNAManagerComponent.RecallNAManagerCustBusPolicyMgr JavaScript if (currTaskId && currTaskId != '') { var xmlPer

Hello,What is the proper way to setup a 9/80 schedule in IFS Cloud?  I have setup a 14-day cycle schedule with M-Th 9 hrs. per day.  Fridays alternate between 8 hrs. and day off.  To stay in compliance with overtimes rules in the US, the work week for non-exempt (hourly) employees has to be 40 hours.  That being said, the work week has to end mid-day (12pm) Friday.  How does one split the work week mid-day in IFS Cloud?Thanks,

We are currently operating on Cloud and are evaluating financial reporting options as Business Reporter is proving to be a bit inefficient.  I am curious about other offerings and would like to hear what other users are leaning on for financial reporting capabilities. Is anyone using programs or offerings outside of Business Reporter?  If so - how was implementation of the software to Cloud and are you ultimately happy with your choice?

Hello.  We have an MTO business, and some of the materials for our manufacturing process must be blended in batches.  We cannot always get the quantity of the blend to be exactly what the customer ordered, but the resulting output is usually taken by the customer.   In order to ship, we have to manually update the customer order to match what we have produced.Is there a way in IFS to allow shipments to proceed without having to update the customer order.  Also of note, we want to invoice based on quantity shipped regardless of original requested quantity.Thank you!Robin

Hello every one, We have a scenario where a preposting is assigned to the purchase order line. In some cases, this value may be empty, but it will be know once the invoice is received.When matching the purchase order with the invoice, we are unable to edit the code in part I field. Any idea how to activate the edit of this value from the posting proposal page? thank you in advance

Hi, We have a case where parts are moved via shipment order. When correct qty are moved and received its no problem .What is the process to if correct qty was not shipped?When we create shipment order for 10 pcs we ship 10pcs but at receiving after arrival we found only 5 were in the box. But as the shipment which was connected to shipment order is closed and parts are arrived I cannot reopen the Shipment. What is the way to undo? As I dont have the option to return from receipts. And receiving wrong qty is not correct. Can someone share some knowledge?

Is there a ‘key’ anywhere to translate what the various symbols indicate here, please?  Blue solid circle, circle with blue outline, solid black diamond, outlined black diamondThis is Cloud 24R1ThanksLinda 

I’m working on an outbound REST integration in IFS Cloud using the DELETE method, where the parameters must be sent in the XML body rather than the URL. When I send the request, the application message fails with a 400 Bad Request.The receiving team confirmed there’s no issue with the XML content, but their logs show an empty body. To verify, I connected a file sender to the routing rule, and the XML is generated correctly there.I’m wondering if IFS middleware or any proxy might be removing the XML for DELETE requests. I checked the F1 documentation, but couldn’t find any explicit limitation; examples only show DELETE with parameters in the URL.Has anyone tried sending XML in a DELETE request in IFS or seen this behavior?

Hello,could you please explain the use of the following BPMS buttons hide / block Regards,Kruthika

Hello HCM experts!During the employee evaluation process, I’ve got the following error : It happens when the supervisor want to swift the status of the evaluation to EVALUATED.Thanks to all your contributionsBest regards 

Hello, I want to use the functionality ‘Process ID’ on Business Opportunities. If I am correct there is a Validation/Approval functionality which I would like to use. But I am unable to set up the basic data. Here is the issue: I cannot setup the Default Process in CRM and SRM Basic Data. When I save the record I get the Error Message ‘The Rm Proc Process does not exist’. I am also unable to set up a Sales Process Template and Sales Process because there is no Process ID. Anyone who is familiar with this setup and who can help me out?   

Hi!We have added free text field to footer file and made translations  for that. Problem is that it is not picking translations when printing out the documents. Tried to refresh cache memory etc but no help.  Just picking original text to all documents. 

Hi All, In IFS V10, the Batch_Transfer_Handler_API has procedures which I need to use for IFS Cloud to read and transfer files from a folder location. However, these procedures are no more supported in IFS Cloud. PROCEDURE Read_From_SharedPROCEDURE Delete_From_SharedPROCEDURE Upload_To_DbPROCEDURE Upload_To_FtpPROCEDURE Move_From_Shared NOTE: All the above procedures make a call to Plsqlap_Server_API.Invoke_Record_Impersonate and within this procedure we have :Error_SYS.Appl_General(lu_name_, 'Procedure Invoke_Record_Impersonate is not supported'); In there any equivalent procedure available in cloud to do these operations? I’m basically uplifting a customization from IFS V10 to IFS Cloud 23R2 and I’m facing a challenge in this particular area. Kindly help.

Dear Community,we’ve encountered an issue with the customer invoice printout in IFS Cloud. When the invoice is printed for the first time, the "Remaining amount to pay" field does not reflect the correct value, although the invoice is fully settled and the correct remaining amount should be zero.However, if we reprint the invoice after any modification, the summary section displays correctly - the remaining amount is updated to €0.00, as expected.We are using advance payments that are properly matched and deducted on the invoice. The error seems to affect only the initial print of the document.Has anyone else encountered a similar issue or found a workaround? We would appreciate any insights or guidance.Thank you!

Hi all,maybe this is a very trivia question. Is it possible to have more than 1 active sessions for the same applicaiton type (e.g.  more than 1 active sessions for webclient)? If it’s possible, where to set it? Thanks in advance for your response. ~Juni

Hi All, Currently using IFS Cloud (24R1) work orders and tasks (service request tasks) have been in operation for a few months and all jobs linked to functional objects.    The tasks have gone through to invoiced and set to finished but on the functional object cost/revenue section we aren’t seeing any cost/revenue. I believe something else needs to be set up but can’t locate the info through any of the other queries.  The code part info section is blank could it be something to do with that? if so, how do I add a code part to the functional objects 

Hi All,Is there a way to cancel an Analysis Result when the data point is in Complete status? According to the IFS document, data point should be in incomplete status to cancel an analysis result. Is there any work around solution to cancel an unwanted analysis result? When attempting to cancel the Analysis, I receive the error shown below.Thank You.

It works for a small company with one employee; however, for Norautron AS, the process fails even when attempting to export data for just one month.  

Hello,I would like to add a third category of Time : not a Shop, not a project but an indirect Time category ( meeting, training ...).How can I do please ?

Hi Community,We are observing an issue regarding the creation of voucher rows with zero amounts in the General Voucher (Voucher Type: M / Mahsup).Specifically, the system is generating voucher lines for 800-series accounts (Cost Accounting / Reflection Accounts according to Turkish Uniform Chart of Accounts). These lines contain the Account Code but have 0 (zero) in both "Currency Amount" and "Amount" fields.Impact: Since we are subject to Türk Legislation, we must generate e-Ledger (e-Defter) files. The e-Ledger validation strictly rejects any voucher line with a zero amount, causing our official ledger submission processes to fail.Questions: Is there a specific System Parameter or Posting Control setup (e.g., related to Cost Allocation or Period End Closing) that might trigger the creation of these empty rows? How can we prevent IFS from generating voucher lines if the calculated amount is zero for these specific accounts? Any advice or patch reference regarding this issue would be

Is there any core functionality that will support the calculation of more than customer rebate?Business Scenario:Customer A has a tiered rebate program where they will receive X percentage based on a tiered minimum sales volume.Additionally, Customer A has a overall minimum sales volume target where they will receive a flat percentage.Data Set-up:At the moment, I’ve created the following:2 Rebate Agreements for all Sales Parts (1 for tiered and 1 for overall minimum) Both are set-up as  Final Settlement performed yearly Each have the same Agreement Priority Customer record is set-up as Multiple RebatesIssue:When the Final Settlement is run, the proposed rebated credit is only being generated for the tiered rebate and it is ignoring the second rebate.  It appears this is because this was the last Rebate Agreement updated.  Is it possible for both rebates to be considered and calculated in the final settlement?  Alternative Ideas:I’ve thought about adding the percentage from the overall

Hi,We don’t see the obsolete documents anymore in the Document Revision screen.We are in 25R1 SU4, we used to be able to see them in 23R2.Is it a new parameter ?Thanks and Regards,Anne-Sophie

During our physical inventory we run we a count report and work to count the pieces in the warehouse and transcribe that information into the count per count report screen of IFS.Frequently we find there are parts on the shelf in a location that do not exist on the count sheet.Since we do not physically relocate any product during PIOur process is to then manually add the parts into IFS using the Count per Inventory Part, one part to one location at a time.This is quite manual and slow. Does anyone have a more sophisticated way to add these into the count sheets?External file loads or a different screen? 

We’ve acquired a new company in the group and want to move their holiday year (January - December) in line with the rest of our Group (April - March). I wanted to set this up as a 15 month holiday year but i can’t do it that way.I know we can’t be the first company to be in this situation but the only other conversation I can see about this doesn’t have a response.Can anyone help?

We created a couple of Sites for multi-site planning, but the Internal Customer is incorrect.  Within the Site, we hyperlinked to the internal Customer, but selected Remove.Now the Site still has the Internal Customer but we cannot Delete the Internal Customer because it has already been Removed.