Dear Community,
we’ve encountered an issue with the customer invoice printout in IFS Cloud. When the invoice is printed for the first time, the "Remaining amount to pay" field does not reflect the correct value, although the invoice is fully settled and the correct remaining amount should be zero.
However, if we reprint the invoice after any modification, the summary section displays correctly - the remaining amount is updated to €0.00, as expected.
We are using advance payments that are properly matched and deducted on the invoice. The error seems to affect only the initial print of the document.
Has anyone else encountered a similar issue or found a workaround? We would appreciate any insights or guidance.
Thank you!