IFS Solutions

I’d like to add a new stage to an existing Sales Process. I have added the new stage to the correct existing Sales Process Template, but now I am unable to add the stage to the Sales Process. Need help.     

I’m trying to insert new Equipment Objects (View Name: Equipment_Object) which have three object levels — Operation, Area, and Local Area. All of these represent functional objects.For linking purposes, I’m assigning the fields Sup_Contract and Sup_Mch_Code with the parent’s contract and machine code values. To display & link them correctly in the Equipment Object Navigator as a tree structure, I set the default value of Functional_Object_Seq as:EQUIPMENT_OBJECT_API.GET_EQUIPMENT_OBJECT_SEQ(SUP_CONTRACT, SUP_MCH_CODE) However, when I select and execute all three levels together (using Excel migration), they don’t seem to link up but all the objects are being created. After reloading data in excel, the fields Sup_Contract, Sup_Mch_Code, and Functional_Object_Seq appear as NULL. Interestingly, when I execute each object level individually, the hierarchy and tree structure display correctly on the screen. The values for the fields Sup_Contract, Sup_Mch_Code, and Functional_Object_Seq 

In Cloud, inventory part demand on a PM’s can be set to a different site that the PM / Work Order site, but the demand will not been published on the selected site when the PM , even if the horizon is set on the part demand site. Is that correct? a bug or “as designed”? (..or maybe I have missed somthing in the setup?? :) )

Hi now i have Gray hair , trying to create a navigation link that worked fine in the old 22r1But now we are in 24r1 and moving on to 25r1, The date format for searching is different now Here is what im trying to do From shop floor workbench im getting Contract “site” and Part no = partno , but then i want only see todays orders SoNeedDate = #TODAY#when follow the link we get this error Error details: [{"code":"TYPES_NOT_COMPATIBLE","message":"The types 'Edm.DateTimeOffset' and 'Edm.Date' are not compatible."}]but if we only press close the search it there and works  

Hello, I am a new partner of IFS and I need to work on quick reports for which I need to access the IFS Cloud Database for my PL/SQL developer. From what I have understood so far is that I need to request the password for the Accounts: IFSAPP or IFS DBREADONLY for which I have to raise a ticket, but I am not quite sure where do I raise the ticket. It would be very helpful to me if anyone can give me clarity on the whole process regarding the access.

Hello everyoneIf you are using IFS Cloud on AWS and have multiple AP servers configured with a load balancer, what load balancer service are you using? - NLB (Network Load Balancer)? - ALB (Application Load Balancer)? - Other?Thank you in advance for your help! 

I’m working on an IFS FSM application where I’m adding functionality.Task: search for Open task → click the Recall button → show a table popup that shows the technician’s travel time from current location and from home location to the task location (based on latitude/longitude).I created a .NET function that calls the Bing API to calculate these travel times. However, when I try to call the .NET function from the client script, I get errors.Attempts:var calcResult = getDBValues('C_CALCULATE_RECALL_DISTANCES', [currTaskId]);Output: No change is reflected. JavaScript var calculator = new WOMIntegrationPolicies.BusinessPolicies.RecallNAManagerComponent.RecallNAManagerCustBusPolicyMgr(); var calcResult = calculator.CalculateRoadDistancesForRecall(currTaskId.toString()); Show more lines Error: Unimplemented constructor called: WOMIntegrationPolicies.BusinessPolicies.RecallNAManagerComponent.RecallNAManagerCustBusPolicyMgr JavaScript if (currTaskId && currTaskId != '') { var xmlPer

I’m working on an IFS FSM application where I’m adding functionality.Task: search for Open task → click the Recall button → show a table popup that shows the technician’s travel time from current location and from home location to the task location (based on latitude/longitude).I created a .NET function that calls the Bing API to calculate these travel times. However, when I try to call the .NET function from the client script, I get errors.Attempts:var calcResult = getDBValues('C_CALCULATE_RECALL_DISTANCES', [currTaskId]);Output: No change is reflected. JavaScript var calculator = new WOMIntegrationPolicies.BusinessPolicies.RecallNAManagerComponent.RecallNAManagerCustBusPolicyMgr(); var calcResult = calculator.CalculateRoadDistancesForRecall(currTaskId.toString()); Show more lines Error: Unimplemented constructor called: WOMIntegrationPolicies.BusinessPolicies.RecallNAManagerComponent.RecallNAManagerCustBusPolicyMgr JavaScript if (currTaskId && currTaskId != '') { var xmlPer

Hello,What is the proper way to setup a 9/80 schedule in IFS Cloud?  I have setup a 14-day cycle schedule with M-Th 9 hrs. per day.  Fridays alternate between 8 hrs. and day off.  To stay in compliance with overtimes rules in the US, the work week for non-exempt (hourly) employees has to be 40 hours.  That being said, the work week has to end mid-day (12pm) Friday.  How does one split the work week mid-day in IFS Cloud?Thanks,

We are currently operating on Cloud and are evaluating financial reporting options as Business Reporter is proving to be a bit inefficient.  I am curious about other offerings and would like to hear what other users are leaning on for financial reporting capabilities. Is anyone using programs or offerings outside of Business Reporter?  If so - how was implementation of the software to Cloud and are you ultimately happy with your choice?

Hello.  We have an MTO business, and some of the materials for our manufacturing process must be blended in batches.  We cannot always get the quantity of the blend to be exactly what the customer ordered, but the resulting output is usually taken by the customer.   In order to ship, we have to manually update the customer order to match what we have produced.Is there a way in IFS to allow shipments to proceed without having to update the customer order.  Also of note, we want to invoice based on quantity shipped regardless of original requested quantity.Thank you!Robin

I’m wondering if anyone on here has experience with using the Employee Expense function in IFS Cloud and what are the pros/cons of it? My company is currently using a third party employee expense reporting platform and we have to manually enter each individual expense report into IFS for payment once it is reviewed and approved by their manager. Hoping we can streamline this to save time as we are a growing company each year.Some questions that I have related to the Employee Expense function include:Would employees that need to submit an expense report have an exclusive login that is directly for the Employee Expense function ONLY or would they need regular access to IFS Cloud to get in and submit expenses? Not all of our employees have a need that they require access to our ERP system. How does the submission of travel receipts work (i.e. airfare tickets, meals from restaurants, hotel, etc.)? Are employees able to attach images to their expense reports? Is there a multi-level approval

Hello every one, We have a scenario where a preposting is assigned to the purchase order line. In some cases, this value may be empty, but it will be know once the invoice is received.When matching the purchase order with the invoice, we are unable to edit the code in part I field. Any idea how to activate the edit of this value from the posting proposal page? thank you in advance

Hi, We have a case where parts are moved via shipment order. When correct qty are moved and received its no problem .What is the process to if correct qty was not shipped?When we create shipment order for 10 pcs we ship 10pcs but at receiving after arrival we found only 5 were in the box. But as the shipment which was connected to shipment order is closed and parts are arrived I cannot reopen the Shipment. What is the way to undo? As I dont have the option to return from receipts. And receiving wrong qty is not correct. Can someone share some knowledge?

Is there a ‘key’ anywhere to translate what the various symbols indicate here, please?  Blue solid circle, circle with blue outline, solid black diamond, outlined black diamondThis is Cloud 24R1ThanksLinda 

I’m working on an outbound REST integration in IFS Cloud using the DELETE method, where the parameters must be sent in the XML body rather than the URL. When I send the request, the application message fails with a 400 Bad Request.The receiving team confirmed there’s no issue with the XML content, but their logs show an empty body. To verify, I connected a file sender to the routing rule, and the XML is generated correctly there.I’m wondering if IFS middleware or any proxy might be removing the XML for DELETE requests. I checked the F1 documentation, but couldn’t find any explicit limitation; examples only show DELETE with parameters in the URL.Has anyone tried sending XML in a DELETE request in IFS or seen this behavior?

Hello,could you please explain the use of the following BPMS buttons hide / block Regards,Kruthika

Hello HCM experts!During the employee evaluation process, I’ve got the following error : It happens when the supervisor want to swift the status of the evaluation to EVALUATED.Thanks to all your contributionsBest regards 

Hello, I want to use the functionality ‘Process ID’ on Business Opportunities. If I am correct there is a Validation/Approval functionality which I would like to use. But I am unable to set up the basic data. Here is the issue: I cannot setup the Default Process in CRM and SRM Basic Data. When I save the record I get the Error Message ‘The Rm Proc Process does not exist’. I am also unable to set up a Sales Process Template and Sales Process because there is no Process ID. Anyone who is familiar with this setup and who can help me out?   

Hi!We have added free text field to footer file and made translations  for that. Problem is that it is not picking translations when printing out the documents. Tried to refresh cache memory etc but no help.  Just picking original text to all documents. 

Hi All, In IFS V10, the Batch_Transfer_Handler_API has procedures which I need to use for IFS Cloud to read and transfer files from a folder location. However, these procedures are no more supported in IFS Cloud. PROCEDURE Read_From_SharedPROCEDURE Delete_From_SharedPROCEDURE Upload_To_DbPROCEDURE Upload_To_FtpPROCEDURE Move_From_Shared NOTE: All the above procedures make a call to Plsqlap_Server_API.Invoke_Record_Impersonate and within this procedure we have :Error_SYS.Appl_General(lu_name_, 'Procedure Invoke_Record_Impersonate is not supported'); In there any equivalent procedure available in cloud to do these operations? I’m basically uplifting a customization from IFS V10 to IFS Cloud 23R2 and I’m facing a challenge in this particular area. Kindly help.

Dear Community,we’ve encountered an issue with the customer invoice printout in IFS Cloud. When the invoice is printed for the first time, the "Remaining amount to pay" field does not reflect the correct value, although the invoice is fully settled and the correct remaining amount should be zero.However, if we reprint the invoice after any modification, the summary section displays correctly - the remaining amount is updated to €0.00, as expected.We are using advance payments that are properly matched and deducted on the invoice. The error seems to affect only the initial print of the document.Has anyone else encountered a similar issue or found a workaround? We would appreciate any insights or guidance.Thank you!

Hi all,maybe this is a very trivia question. Is it possible to have more than 1 active sessions for the same applicaiton type (e.g.  more than 1 active sessions for webclient)? If it’s possible, where to set it? Thanks in advance for your response. ~Juni

Hi All, Currently using IFS Cloud (24R1) work orders and tasks (service request tasks) have been in operation for a few months and all jobs linked to functional objects.    The tasks have gone through to invoiced and set to finished but on the functional object cost/revenue section we aren’t seeing any cost/revenue. I believe something else needs to be set up but can’t locate the info through any of the other queries.  The code part info section is blank could it be something to do with that? if so, how do I add a code part to the functional objects