+2In IFS Cloud, we set up the customer order delivery lead time per customer adress with the customer supply chain matrix.
But, when using single occurence adress; this delivery lead time is not updated.
So, is there a way to create a supply chain matrix per county and not per customer adress??
In others words, is there a way to set up lead time on higher level than the customer??
Thanks in advance
Philippe
+12Hi
If your customer is internal customer then we can think about fetching delivery lead time from the site-to-site matrix. But, I think, in your issue it is for external customer deliveries.
regards,
Piyal
+2Hello,
Thanks for your reply but, yes, my need is for external customer deliveries.
We are in France and deal with specifics products. We set up the delivery lead time with the customer supply chain matrix. But, in case of single occurence adress we can have lead time difference of severals days.
So, I’m searching a way to set up a delivery lead time per county for all type of customer adress.
If somebody have an idea??
Thanks in advance
Best regards
Philippe
It’d be great if IFS could respond with some ideas here, because we have over 13,000 customer addresses and more recently went to a lot of “Internal Purchase Direct” for supply codes. It seems unmanagable to setup and maintain addresses in “Site to Customer Supply Chain Parameters” since it’s address-ID-based at the volume in which we ship to. We also have many orders where the address is set to “single occurance” which would bypass all that “Site to Customer” setup anyway.
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