Question

Fixed Price sales parts are not added to Invoice Preview

9 months ago
Jan 28, 2026 2:57 PM UTC
7 replies
91 views

+10

kasunhp

Hi All,

I have an issue with adding Fixed Price sales parts to invoice preview after I adding them to a request scope.

I’m using a fixed price price rule where everything related to request work task is charged with a fixed price sales part. Then, I need to add some additional sales parts to the scope via “Price Details” option in the request’s “Cost & Sales”.

However, added sales parts are not appeared in the invoice preview. I tried with a different price rule and tried with adding sales parts in both Actual and Planning fixed prices. But, cannot get sales parts to invoice preview. Original sales part is only there.

Any idea? I’m working in 25R2 environment.

TIA.

+10

kasunhp
Author
9 months ago
Jan 28, 2026 3:00 PM UTC

@Alexander Heinze any idea?

Like

A

anmise
Superhero (Employee)
9 months ago
Jan 28, 2026 3:09 PM UTC

Looks like a defect, please raise a support issue for this @kasunhp

Like

+10

kasunhp
Author
9 months ago
Feb 2, 2026 8:16 AM UTC

Thanks @anmise .
I will check with other users and raise a ticket if the issue persists.

One more thing, do you know the functional difference between “Planned Fixed Prices” and “Actual Fixed Prices”? We can add both types.

Like

+7

Tom Leenheer
Sidekick (Partner)
8 months ago
Feb 19, 2026 2:04 PM UTC

Hi,

I also find that in Request cost and Sales you have a button “”Price details”
were you can actually add sales parts, but the whole assistant doesnt seems to do anything 😅
when you add sales parts they will show on the request cost and sales tab but when creating the invoice preview all manually added lines are gone.

Application service update: 25.2.2