IFS Solutions

We have an issue where a part has been set up on different sites, but the Inventory UoM is different on each site.  This is causing a problem when trying to return stock that was sent out from a Bonded site but is to be returned to a Duty Paid Site.  Below is the detail of the part that is set up incorrectly across the different sites.The correct UoM is CS6 which should have been used, not CS3 Overview screen showing the sites and differences in set up.  We have an RMA that has been created where the stock was dispatched from PEBAU but is being returned to PEPAU.  We cannot complete this RMA as when we enter the Qty to return on the originating RMA, the volume to return on the receipt RMA is different and cannot be manually amended. See below:If we amend the Qty on the originating RMA, this updates the receipt RMA, but the values are not aligned due to the inventory UoM being different.    

I’m currently unable to complete the POD matching process for the customer. When the order was generated, one line was deleted and replaced due to an incorrect process. As a result, the customer will not accept the POD match, and the invoice cannot be generated.I attempted a manual match for the line item 4 as shown on the screen, but the OK button remains disabled.Appreciate if anyone got an idea how to help push this through. Thanks

All,how can we generate a report YTD per:customer, sales rep to understand weekly, montly, quartly discounts per quotation.We need the summary grouped by sales rep / customer and also all details per quotation.Thx BooZaToX

I have a line on a CO that has a supply code of ‘Project’Normally we would create a purchase requisition on the project to drive demand for the part to be purchased, however due to annual leave and permission sets we are unable to. Am I able to create a manual purchase requisition and peg it into the project at a later date? If not, is there a way to drive demand while we wait for the project manager to return from annual leave?

Hello,My customer would like to either: send a PO by email using the RMB “Send Email” option to the contact email defined on the PO (standard behavior), or send the PO to a one-time email address that is not stored in the supplier master data. I tested printing the PO and manually entering an email address on the pop up appearing. This works from a technical standpoint; however, the email sent is the standard IFS email, without any of the customized text (e.g. “Dear [Supplier_NO], please find attached PO [PO_ID] …”).Could you please advise on how to achieve this requirement while keeping the customized email content?Best regards,Laura

Create Replacement order, Rent Out Rental Management > Rental Workbench > Select item > Click on create replacement order > Add item > Save > Click on customer receipt >Create customer return >Release ok > Register arrivals > Select source type (RMA) > Click on receive parts against order deliveries > Select receive case as receive into inventory > Enter picking location > Proceed > Manage rentals > Enter id > select order > object details > Select replaced order > status > Release > select line > manual reservations > Enter reserved Qt > Click on Report reserved Qt as picked > Quick order flow handling > Search order id > select line > DeliverIn this process create replacement order tab is not visible how to resolve this??

HiI cannot access the details of the problems with backslash in 25R1 SU6. Can you please give me the details of all the problems known in 25R1 SU6 as we are considering upgrading to it soon ?Thanks and Regards,Anne-Sophie

Hello,I hope that you are well.Our customer is at APP10 and they are going to rename some of base flow descriptions and just wondering what steps we shall follow when doing it?Do we just need to take the server down make the amendments and then reboot.  is there any scheduled job that we would need to run after renaming the description?Thank you for your time.Kind regards,Samiru 

I am calling the ReceiveEinvoiceService to import External Supplier Invoices into IFS.  I would like to send tax information per invoice line.  For each invoice line, I want to specify multiple tax percentages to be applied.  Below is a sample of the Tax Information for an individual Line in IFS.  I can specify multiple tax percentages for it.  It looks like the api request for this endpoint has an array of taxes I can provide.  I can specify the MessageLine and TaxRatePercent for the tax, but sadly not the Tax Code.  I am hoping that if I provide the tax percents that the Tax Codes would be automatically filled in based on the Supplier. I have tried only specify the taxes inside of the tax array, but ifs shows the following error: Invoice lines Tax Amount should not be a null value for Invoice INV-00001 Invoice Type SUPPEXT Item No 1 If I additionally specify the TaxPercent on the Line itself (the sum of all the tax percentages) and still populate the array of taxes, only 1 Tax is add

How can I send payslip PDF file with password?

Hi ,We are using IFS APPS 10 and want to setup tax rate variance to be posted to charge account using PO during AP invoice posting. This is applicable only if the user selected particular tax code in AP invoice.let know the steps to setup this event. Regards, Hassan

I have encountered an issue with custom fields in the MWO client. When I add an editable custom field under Task Information, I can successfully edit it from the MWO client. However, when I add the same custom field under Customer Information, I am unable to enter any value in that field using the MWO client. Apps for Page Designer MWO Service APP Is this expected behavior, or am I missing a configuration step? How can I make the custom field under Customer Information editable in the MWO client?Thanks Nethmini

When the status of the Manage Maintenance Order was “Work Done,”I marked the associated Event information as “Finish.” At the moment all Event information was marked as “Finish,”the Manage Maintenance Order itself was marked as “Finish,” and the data moved to the Maintenance Order History.Could you please explain the cause of this?*This occurred only once; this issue did not occur with other data.   Mark the relevant event as Finished Finish the remaining events 

HelloWe want to use MSO, do you have user guide of what we need to set up at first step and further step of one by one? We try to set up Finite Scheduling Basic Data, get error massage of “PSO Server is not connected for Configuration ID Default”. What action we need to take?Please help to advice. ThanksSusan

Hi, the company I work for have a repair / rework process where we get back an item from a customer that needs repairs. To make sure that we have received it and tracking where the item is physically, we use a return order to receive it back to stock and after the repair is done, we ship it out on a customer order to the same customer. As the item should be repaired and then sent back, the return and customer order, is set at zero cost to the part number. However while in stock, the item has a inventory value which causes issues for our finance department, specially if the item is in stock in two different periods. To update the process we had a thought of returning the item to stock as Customer Owned instead as it technically already is customer owned as well. The issue we are having is that in our Return Material Authorization on part line level, we don’t have the option to set the ownership on the return. After checking through the community and reading over a lot of documentation,

Data not displaying on this page .Could someone please provide the steps for this? so i can add this into SLA tab. 

I am getting error - Object reference not set to an instance of an object. when executing XML poster1 XML Poster<perform_travel_time><parameters><task_id>78691</task_id></parameters></perform_travel_time> 2- I have created Custom Metadata- Road_distances3- created perform definition - perform_travel_time 4- checked select * from Road_distances→ table exist

Auto match incoming receiving advice Procurement > receipt > receiving advice > search > select item > send receiving advice > ok > sales > delivery confirmation > receiving advice > incoming receiving advice > search > (incoming message matched here)The customer order is already in delivered state and also the dispatch advice is created but the receiving advice do not contain any data whyy??

Cloud 22.2.4.In the Purchase Requisition Lines page and Customer Order Lines page, and possibly other pages, there are two search attributes labelled as ‘Site’. This is causing confusion as it is not clear which attribute to use for searching for records in a user’s site. Is this a bug? 

Send dispatch adviceSales > shipping > shipment delivery > shipment > select id > search > operations > complete > operations > deliver > ok > share > send dispatch advice > ok Here also added this: Then also the “send dispatcher advice” tab is not visible. How to resolve this?

  Create SSCC (serial shipping container code) for handling unit Shipment management > outbound shipment > shipment > search id > click on shipment handling unit structure > click on tree expand > click on sub item >click on generate SSCC (yes) > click on create SSCCWhile doing this steps error comes at the “Shipment handling unit structure” page .How to resolve this?   

Kindly why the option send dispatch advice is disabled in RMB shipment screen when the shipemnet status is closed. is there ay reason for that as after closing the shipment it should allow to sent by the option send dispatch advice. we are using IFS10 and UPD11Thank you.

Dear Community. We have noticed since upgrading from 23R2 to 25R1 SU5/SU6, that when we do rapid data input into fields, either with a barcode scanner, or even copy/paste and enter quickly, the LOV fields cannot keep up with the data input, and often report back warnings that the records are not found. We then do the same scan or copy/paste again and the lookup works as expected. We have found this across multiple LOV fields - and definitely did not have this issue in 23R2. I wonder if any one has any ideas? or even might be something to test if your users have scanners as data input devices into the application. David. 

Hi All,I am testing the Group Consolidation Process. And Against the Balance Version i have Mapped Two different exchange rates One for Income Statement Accounts and One for Balance Sheet Account. And the trial Balance in SEK is Converted in EUR. Income Statement accounts would be converted at different exchange rate and Balance Sheet Account would be converted at different exchange rate. And this difference should be accounted using GCP3 and 4. But i don't see these entries getting triggered even though conversion is happening in right way.So wanted to know in what condition GCP3 and 4 are triggered. Is there any additional setup needed to trigger this entry? and at what stage of consolidation process this will trigger?