Hi,
we are currently deploying IFS Scan It on Zebra Android devices (Android 14+) in a shared-device environment managed via SOTI MobiControl. We have identified a critical technical issue during the FIDO2/NFC authentication flow that prevent a successful rollout:
When IFS Scan It initiates an authentication request for a FIDO2 security key (USB), the Android Credential Manager provides the user with the option to create a local screen lock or a device-bound Passkey:
In our shared-device environment, it is critical that users do not have the option to set private PINs or Passkeys on shared hardware. This leads to accidental lockouts and high administrative overhead. We have already encountered the issue of some users setting a PIN on shared devices.
Could you kindly confirm whether there is a plan to fix this issue?