HCM (Human Capital Management, Payroll)

Hi,Not sure if I am missing something, but Apps10 has the below options when creating a new Word Template Definition: In IFS Cloud (version 24.1.6), only the Employee option is available: Any ideas?  We have a prospect wanting to send Merge documents to applicants Any assistance Appreciated!

Our company give the employee 112 hours of absence which is accrued on a daily basis throughout the year.  We have an employee who starts on 12/9/24 and we’re double checking the calculation of the Available Limit (hours) and cannot validate the number.  Is the method that is used to calculate this number known?We’re using 112/365 to get .3068 hours per day and the multiplying by 23 to get 7.057 hours is showing a value of 6.925.  There is a discrepancy.  Does anyone know the underlying formula?

I am not seeing the Organisation Tree for some Employees in the Supervisor Access Setup window.  Does any one know what could be the reason for this?

Hi  Is there any chance to delete Day off absence from the absence calendar  in Absence calendar you see it’s on the Saturday and Sunday, but it won’t display in Timecard so we can never remove it: And as we cant remove the block from these days we are then not able to add in another block out

Good day.We are still battling with an error that we get when trying to modify/edit a Travel Request Option that has been registered.  Specifically, when the TR created is done through the “New Travel Request - Admin” page for an Employee more senior than me.We have added various TR Access Attributes to the Access Role assigned to me, but we still get the same error:I have HR Application Manager Access, and Permission Sets have been checked as well.I would appreciate any suggestions as to what else we can possibly do to resolve this issue.Thank you.Anya 

When you run the 'Create Absence Next day' in the background, it checks for any 'existing absences or clockings'. If such records exist, the ongoing absence process will get terminated.In a reported issue, the database background job 'recalculated days for calculation formula' results to stop the ongoing absence as it results in a calculation for Sundays and Sunday get completed. Unfortunately, this leads to the ongoing absence process being stopped.The customer is looking for a solution that allows the ongoing absence process to continue without being terminated or disrupted by such recalculation/background job tasks. 

My employee is trying to save his travel request but receives the below message. 

Hello,We are using Apps 10, UPD13. We are having an intermittent issue in Time Registration.  We use Time Registration, we do not use Clockings.  But Work Task Clockings are being created and causing errors.  Does anyone have any experience with this issue?  We don’t want clockings created and we don't know how/why they are being created.  It doesn’t happen all the time; it doesn’t happen to all users.  It happens intermittently for some users.  The problem is that at some point, there is an error message indicating the clocking has to be deleted.  The user entering the time doesn’t see the error.  The coordinator checking the time sheet sees the error.Error Message: Transactions originating from clockings must be deleted from Work Task Clockings. Since we don’t know how the clocking is being created, we don’t know how to prevent it.   Thank you,Joann

Searching for a way to accrue vacation based on hours worked as opposed to time period from start date. Is this possible, or are there any advanced rules that can be built to achieve this?    Thanks in advance. 

Is there any way of calculating the capacity to manufacture workforce with the HR calendar and HR cycles that are not Day Dependant ?  For instance a cycle like that, : for example, a cycle like this, with a volume of hours But when we start the event of calculing the capacity, we have the same error “The Use HR schedule box is ticked, but it is not used with a valid programme”. Is there a simple solution ?Thanks for advance

Hi All,How should the timeclock user be created?And what is the license requirement for the user? Thank you. Kind Regards,NishaniF

Is there way to remove a terminated employee or customer contact from the list of values in Cloud?  We have tried blocked and hidden options on the user.  When using initials in a field, the use doesn’t appear, but when using the find feature for the LOV he does.  We would like to be able to alleviate past, inactive users/ contacts from the LOV’s.   

Occasionally, the Authoriser is unable  to authoriser an Expense Sheet as the error below appears. The Pattern for when this appears, seems to be if the Employee has deleted an expense line, or other changes made such as Changed of Cost, Project or ORG Code.  I have looked and access seems correct - and sheet has the correct information.  Can any one help, why this error is appearing - Seems some issue in the background - for when a change is made on a sheet   

Hi All,When employees are applying for absences, it is mandatory to attach a supporting/proof document for the absence type of Medical Leaves. For the other absence types, it is not mandatory. Do we have any standard core functionality in IFS cloud to make attachments are mandatory for specific absence types when absence registration.Regards,MalinG.

Hi All,Looking for some information around how counselling plan in Apps10 IEE is used, why it is used, the basic data setup that is required to execute and how results are compared.I also noticed that this is not available in Aurena and thereafter, How is it handled in Aurena and Cloud versions?

Hello  Can someone give me the explication about this 3 options in Cloud :  and in v10many thanks for helping me

Hi All, Any idea why are we having this error. It is just related to 1 user .This is a custom window as well.Thanks  

An inactive employee is showing in the screen Human Capital Management > Manager Services > Time and Attendance > Time Registration - Grid View. I find this bizarre because they are not showing up in the Calendar View screen. I assume this has something to do with the default where clause for the two screens (which I am unable to find).The employee does not have an active employment period, does not have an active schedule, and does not have an active assignment. Any ideas or help on this matter will be greatly appreciated!

We have filled all the information in each of the tabs in ‘New Employment Assistance’ window. However, Finish button is greyed out. Any idea to fix this?  

If anyone has managed to get this functionality working well, I would really appreciate some pointers about how to go about it. Many thanks.  

Hello experts,I have some wage codes that are of type “lost time” due to mandatory resting, shuttling and similar. These codes needs to be costed by project and is part of scheduled time. When we need to calculate actual worked time, these wage codes needs to be excluded. Instead of excluding specific wage codes in each calculation, I have simply setup these as absence wage codes. I am able to register the codes - 8 hours in project and 8 hours as absence. Scheduled time is 8 hours. However, when I try to authorize, system says that my hours do not reconcile. I have used parameter list “Reconcile Job and Attendance Hours”. As far as I understand from previous discussion, it is possible to use absence in project hours. Any ideas of what can be wrong?Thank you for your help!

If user has an approved vacation day but he needs to work for some urgent requirements and then if he reports respective job hours for the same day, how can we get hcm results with vacation as well as job hours (user worked) as per the day type ? 

I have a client requirement where the supervisor is in one branch of the organization and the employee is in another.  The branch were the employee is located is not in the same line as the supervisor. In the example below, the supervisor (Employee 13) is in branch 250MGT, the employee to be supervised (Employee 18) is in branch FINSL.The supervisor (Employee 13) is in branch 250MGT, the employee to be supervised (Employee 18) is in branch FINSL.Here is the employee file assignments for each.I added the employee 18’s position as an accessible position to employe 13, but it does not show 13 as a supervised employee.I can add access to the entire branch, as below, but the supervised employees are all of them. (employee 17 and 18)Employee 17 is not in the same position as 18.  I don’t understand what the first access set up even does.  I thought it would give access to one position in branch FINSL. Below is 17’s employee file just in case someone asks. 

I’ve used the Person ID of our payroll officer to grant them access to employees outside their employing company, to be able to authorize time and transfer to our payroll software. i.e. employee in Company ABC, but needs to authorize time in Company XYZ. Similar to this topic :  The user is able to view the time registration/employee in the Authorization screeen, but is receiving an error message ‘Access Denied. You cannot authorize records within Time Pers Diary logical unit’ after attempting to authorize.  Any ideas what is missing?

Good day.  Due to multiple approval levels on TR’s at our Customer, we are using a combination of the Travel Request Configuration and Approval Routings.  If first level Approval has been done based on the TR Configuration setup, but TR is Rejected on 2nd or 3rd level approval step via the Approval Routing, the status of the TR remains “Approved” (based on 1st level approval that was done). Any suggestions in this regard?Thank you.Anya