Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

We are on Appsv9, and have just applied update 16. We have noticed that on occasions, Print Manager is erroring with ‘No PDF report returned from Crystal Web Service’. Obviously this is only on documents that are generated via Crystal Web Service. We have 3 x Crystal Web Services running and as far as I can remember, we have not seen this issue in Apps v9 before. The error in the Crystal Web Service log is: 18/03/2020 15:23:06[IFSCRWebSetupIFS9Lb]-[GetSavedPDFReport] The web instance is busy. The request will be forwarded to the next available instance. Has anyone else had this? has anyone seen this behaviour after an update? (we were on update 12). My guess would be to create a couple more Web services, but i suspect something somewhere has changed, for this to become a problem now. I believe we are only seeing this when the system is busy. Thanks all Mike

Afternoon, I’ve noticed recently within our application messages we’re getting ‘spammed’ every 10 seconds with a failure for the same error. It seems to state the following for IFSAPP.  When I read the XML message embedded it states the issue could be with NotifyMe app which we don’t use currently;<?xml version='1.0' encoding='UTF-8'?><MANAGEMOBILEAPPLICATION_LOADCLIENTMETADATA><APP_NAME>NotifyMe</APP_NAME><CLEAN_LOAD>FALSE</CLEAN_LOAD></MANAGEMOBILEAPPLICATION_LOADCLIENTMETADATA>I tried to edit ‘Installed Apps/Devices’ for NotifyMe however, I get the exact same error within there also. Any ideas on how to resolve, we’re on Apps 10 Upd12.Thanks

I’m wondering if anyone has managed to generate QR codes to be scanned via a zebra handheld? My preference would be to use Crystal Reports (Report def: Inventory_Part_Barcode_Rep) which when printed would create the QR code with some additional basic data (Part no etc). I’ve looked through the community and haven’t seen anyone create any guides or best practices on how to implement QR codes within Crystal. The potential method I can see is using IDAutomation however, I didn’t know if there’s any alternative or a guide to follow? We currently have access to IFS Report Designer and Crystal Reports 2016 which we can use to create 2d barcodes however, realistically I’d like to generate a QR code using GS-1 Barcode Parameters. E.g. similar to below however, instead using a QR code.Thanks all

HiAnyone knows how can i update the url in an ExternalNavigationLink in Aurena Apps10.I can se and edit the name, but not the URL We run in to problem when updating TEST env with PROD data.In this case it then copy REST links from PROD to TEST and we then run PROD rest calls from test.Also what tabel is this stored n so that we can query/update directly in DB?Tank you ​​​​​​​

Hi,There is a server error while navigating  between ‘My Time Registration’ to  ‘My Time Registration-Grid View’.  Invalid URL.Url: nullRequest Id = nullDate = 2023-04-07T10:45:22.789ZClient version = 10.14.123.0 In debug console logs as belowApplication - CMD(1): action({"name":"LoadEmpDataGrid","projection":"TimeRegistrationEmployeeHandling","bound":false,"params":{"CompanyId":"${CompanyId}","EmpNo":"${EmpNo}"}})Application - POST: [object Object]Application - ODP_UNSUPPORTED_URL: (Server Error) Invalid URL. Invalid URL. undefinedApplication - ODP_UNSUPPORTED_URL: (Server Error) Invalid URL. Invalid URL. undefinedApplication - ODP_UNSUPPORTED_URL: (Server Error) Invalid URL. Invalid URL. undefinedApplication - N/A: (Server Error) N/A An internal server error occurred. Contact administrator. undefinedApplication - CMD(1): > null  In network tab→ preview section for the error as below Do you have any idea why this error is tracing and solution?Thanks,Thilini

Hello, Can you suggest steps to configure IFS Cloud IAM IDP for multiple orgainzations (SSO)I chose app registraion in azure with mutiple organization but seems that will not help.Please suggestRegardsPankaj

We are Apps10 customers and my users are very heavy users of the Yellow Sticky Note.  Need to remember to follow up with a customer on a urgent order - put in the Yellow Sticky Note.  They create new notes every day.As far as I know - that data essentially “vanishes” when we go live with IFS Cloud.  The information is no longer available and there is no way for the users to access the data stored there.  Since my users currently use the Sticky Note to track critical information, I need a plan to basically force my users to stop using the Yellow Sticky Notes as part of my Cloud upgrade plan.Is there a way we could change access to Yellow Sticky Notes to be read only?  This way, while we are still in Apps10, users can continue to reference information already in the Yellow Notes, but stop users from creating any NEW data in the Sticky Notes?My thought process is - I can’t stop them from losing historic sticky note data, but I can at least stop them from creating new information well befo

Hello,We are required to explain the differences in Aurena permissions vs how they were managed previously in Apps 10 EE to our internal/external auditors. Please can someone provide us with clear definitions and purpose of each of the following:PROJECTION PROJECTION ACTION PROJECTION ENTITY  PROJECTION ENTITY ACTION I have checked the Technical documentation pages, but there isn't a clear explanation and definition of each.Thanks

What was wrong with the flexibility in IEE when it comes to navigate to a window bringing the result set of the lobby data source?Was it to flexible? In IEE In Aurena 

Hello,On Windows Environment we have have more than one IFS Home with different Port nos.can we have similar way in Linux, means having more than 1 IFS Home on LInux environmentPlz suggestRegardsPankaj

Hi,We are preparing new permission sets for a global setup with different companies and sites in same database and we have just realized that we need some users or group of users to have ‘full’ control in some projections at one company but only ‘read’ in the same modules at another company.How can we manage this kind of control/permission setup? What I know, the permission set applies for all companies and sites, is it possible to divide the permission rights per company/site?If YES, how to do it?// Christian

Hi All, I have added a field to ‘Project Definition’ window which can be used to navigate connected Customer Orders. I am using Details property to navigate relevant page like below. @Overridegroup ProjectDetailHeaderGroup for Project {   @DynamicComponentDependency ORDER   static CsCustomerOrder {      searchable = true;      details = "page/CustomerOrder/Form?$filter=startswith(OrderNo,$[CsCustomerOrder])";   }} for CsCustomerOrder I’m using custom logic to select relevant Order Nos and passing values like this ‘C1203;C1204;C1205’Now client is like below (yellow highlighted field) but when I click on the navigate field it will navigate to the Customer Order window, but I have to hit ‘Search’ button to see the data. I would like to know is there are any way/possibility to see the filtered data when navigating without clicking ‘Search’ button? Note: this worked for one value in the filtered parameter list, but for more values it’s not working. Thanks,Asanka.

Hello.I created a new custom field, a combobox type (not a column), and I have some issues to make it visible for all users by defaut.If they do a right click → properties, the new custom field is still listed.What’s the way to make it visible by default?Thanks

Hi, On Apps 10 - Does anyone know if it is possible to change the Order Type for an Incoming Customer Order using the ORDERS message - and if so do you have something I could ‘borrow.’I’ve been going around in circles for days now. I feel there should be something there. I have also been attempting to write an event to stop the order - which is fine - but then it still blocks on manual approval.

Hi,I do not understand why, in the example below, I cannot fine tune the access to the projection Multipleprepostingwithsourcehandling…it’s about preposting linked to the Purchase Order. Technically, when the person clicks on Preposting from the PO line, I just want him to see the Preposting in read only. It seems simple, however if I only grant readonly to the related projection below, the user gets a warning message saying it does not have the right to access the projection, so, at the end, he cannot read anything… Which is strange, what’s the point of the read only access? With try and error, I succeed to grant access to the preposting without the possibility to modify it, but it is not reliable at all, as I do not understand what I granted, I maybe opened the door to something else. I also went on this view and checked the “Manage Grants By Command” that is apparently made for that, but for this specific projection, it’s empty ...And why the pages listed here does not match the pag

I have started of with a rather simple workflow and kept expanding it. Until I hit an error that I just can't put my finger on. When using the flow in the place where it should be triggered, I now get an error: “ETag is incorrect”.I've noticed that ETag is shown at the elements, at least most of them, in the bottom. The help text on ETag goes along the line that one can override it so the flow continues. I've left the override ETag to the default of unchecked. I got the mentioned error message. For a couple of elements that I've been adding lately, I have also tried to use the Override ETag option and turned it on. After deployment I still get the error that the ETag is incorrect.Next was to turn on the network debug of Bing (yes, I did the same in Chrome) and it gives me the following error:Still no clue in this one for me. I understand, that something is wrong. I see that something is not working correctly for the projection SalesQuotationHandling (this is set up in the Projection Ac

Hello,I would like to know if it is possible to use a query designed with Query Designer in a quick report?Thanks in advance.

Hi all,I would like to setup SFTP connection to IFS 10 using IFS connect. Can anyone please guide me by giving the steps. Thank you.

We would like to store Workflows in the Customer Repository in GIT and deliver the workflows through a delivery if possible. Is that possible and if so where should the files be placed for this to work?How can a workflow be delivered into an environment? Is the only option to Import (Upload) the bpmn-file (created and exported from another environment) or can it be packaged and delivered in a delivery?Other type of configurations can be connected (packaged) to an ACP and then be part o a delivery is there similar suport for that with Workflows?

Hi!We’d like to be able to access data from the Projections REST API with maintained end user authorization from a third-party web application with it’s own backend REST API, preferably with AzureAD as our primary SSO IDP. We have configured an IAM Identity provider in IFS cloud.The problem is that tokens issued by the AzureAD is not accepted by IFS Cloud/Keycloak, and we can’t find a way to do “token-exchange” or get a token for the user “on-behalf-of” via a confidential IAM Client. Those features seems to be disabled in keycloak.(We can authenticate directly towards IFS Cloud/keycloak and get a token for accessing the projections but in our use-case, this would require two logins, one to Azure, and one to IFS Cloud)Is there any way we can use AzureAD as our primary IDP, and use that access token to query projections with maintained end-user permissions? 

We are looking at going live soon with an entity in US and weeks before GO live we have stumbled upon quite a big bug regarding sales tax in 22R1. We use the standard/out of the box integration with Vertex O Series to get the applicable tax amount and percentage for the products we sell.It's often the case in some US states that for some products only 80% of the net amount will be considered as taxable. The information about tax % and tax amount and taxable amount is coming from Vertex via standard interface.The issue is that in Customer Order the tax amounts are correct (header and lines), but when the invoice is created, the system recalculates the Gross Amount and Tax Amount at Invoice Header level based on tax percentages coming from Vertex, but it considers the whole net amount as taxable -> thus creating wrong postings in Accounting for IP2 and IP4.It’s hard to believe no other US customer came across this issue and it’s still an issue in 22R1.HAs anyone else faced the same is

Hi all,Do anyone here in this community work with master data in IFS 10?, if yes, will you connect with me and share your point of view. BR IFS

Hello We’ve setup SSO for our IFS Cloud, but the connexion page, still suggest SSO or the direct connection (login/pwd). Is it possible to show only the SSO option ? Jéhanne

The forward button is disabled, when trying to forward a report through report archive window.Once we select the forward button after selecting a report, a pop-up will appear to select a user or a user group. After we selected a user and proceed to the next step, the forward button is disabled.Are there any pre-requisites existing to enable this Forward button? 

Hi team,We are build a report based upon Incremental load and using the objverison from different fact tables. Now I read that  its only the last and existing version that are displayed in some tables. Is that true or is it only an assumption from a user? I haven´t found it yet on my self but are evaluation the model as we speak.  TIA 🙂