Distribution (CRM, Commerce)

Dear Community We have found that terminals delivered to us MC9300 have the newest Android version (11) installed and we are observing issue with proper running of IFS Scan It. The problem is that when the process starts, there is no focus set to any field in the screen. Did any of you experienced the same issue within new Android version? Is there a plan to combine the MC9300 and Android 11? Thanks for any help in that case.

Is anyone creating a dispatch route for trucks including timing of stops?   We would also like to attach pictures when the driver arrives and makes the delivery at the site.

If we turn on “Execute Order Change Online” it is very helpful for multi-site (site 0) orders to change instantly (dates, qtys, etc.), but we have come across an issue for blocked orders being released. We get this error message when unblocking the order on site 0 and cannot move forward. Is there a setting we are missing that will allow orders to be unblocked online?  

Using a non-inventory sales part on a customer order line, is it possible to RMB to Order Line Details > Order Line Discount to update the discount on this type of part number? In App9 I’m currently unable to because it is grayed out. It is available on a customer order line with a sales part number entered. We are unsure if this is an access issue or set up this way.  We have a preference to use RMB option as we can choose the Discount Type which has certain General Ledger set up associated with it. Manually entering into the Discount % column will calculate the discount but not flow into our general ledger appropriately.Thank you ~

I would like to understand whether we can automate a current right-click option within one of the IFS screens.  This would be to run nightly with set parameters.This is on the Sales Part Base Prices screen. This would ideally run every night. There is not currently a database task for these.-- Add New Sales Parts-- Add New Sales Parts to Sales Price ListsIf possible, can you please instruct how and we will implement into our non-production environment?

Hi, I’m looking for a way to check price freeze automatically on customer order lines in Apps 10. Is there a way to set the default value as selected in a base profile or somewhere else? Worst case scenario, I guess we could create some kind of event to check the box when the order is released. Any help is appreciated.Mike  

Hello IFS Community,We are having issues that when we update our External Customer Orders for Cancellations, Quantity  and/or Planned Delivery Date changes, that if there is a pick list printed, reservations on items or a shop order started on a pegged Shop Order, t allows the Customer Service to make these changes without any error or notifications.  It does push messages to the Incoming Change Request for Customer Orders, but we have many changes and this message queue is very labor intensive.  A question is are we using best practice to make these changes to the External CO? Or should we be changing the Internal CO?  If we change the Internal CO, will it provide an error message to the Customer Service team and/or once that changes are made, will it update upstream to the Internal PO and Internal CO?

Hi,We have an integration that picks up a XML-file and uses a BizApi to create receipts in IFS 9.Everything works fine in our PROD environment.But in TEST env it behaves very strange. Problem is that the messages are processed and gets status Finished. But no receipt is created.In PL/SQL I have executed the methods that the BizApi uses. Then there is no problem. Receipts are created correctly.Any ideas about this?

I have a report rule to print multiple COPIES of a layout but if the layout is more than 1 page it will print # copies of page 1 then # copies of page 2.  How can I get it to print page 1, 2, page 1, 2?  There is no explanation anywhere about the DuplexMode, PrintConfFileName, SpoolFileName Action Properties  for this Action. I’d like to know if the DuplexMode would be used for this purpose? Documentation on the Report Rule Action Properties is terrible - just some feedback.

i have created a purchase order type 6 linked to a disposition Shop Order.  i send my part with my customer order. i receive my repair partafter inspection, i see that my supplier did not the job properly; i have to return the part. But the system doesn’t want to create a return with a PO type 6.i need to keep traçability with my WO Structure 

Hi,We have inventory parts that are getting written off the books because it is unlikely that we will sell them. However, we keep the parts in-house and just physically move them to a “written-off” location in the building. Instead of removing the parts from IFS stock via a Material Requisition, I would like to “move” them to a new inventory location in IFS that is not reflected on the books. Does anyone know if this is possible and if so, how it would be processed in IFS?Thanks in advance for any input or advice. 

Is it a bad idea to import NEW distribution orders into IFS via sql insert statements? My gut tells me that it won’t work correctly. I imagine that when you create a Distribution Order in IFS it creates data in multiple tables that would cause issues if I only inserted into the main DO table.  Thanks!

Using IFSapp10 UPD9 with IFS freight Interface.  we have the need to consolidate shipments for a customer.  I am able to add shipments to a consolidated shipment but that seems to be the end of the functionality.  I want one pack list and one deliver id for the consolidated shipment so I can process through one of the supported freight interfaces.  Can this be done?  If so, examples would be great.

ROUNDDIFF transactions are posted only to the warehouse, not to the project in Business Event window.Why does Project Pre Posting not included on transaction with code=ROUNDDIFF (+/-)? 

Hi Everyone,I have a invoice which had a attachment to it as a shortcut file and when am trying to enter posting proposal from Supplier Invoice analysis screen it pops up me a message as below : The page you loaded could not be activated due to errors. Please contact your support representative.File format is not valid. So I removed the attachment from the invoice and its giving me the same error message when trying to enter posting proposal or Manual Supplier Analysis.Can anyone please help on this for solving this issue.Any help will be much appreciated. Thanks 

We are currently on IFS Apps 10 utilizing the Sales Quotation module.  Does anyone know of a flag to turn off update Sell Price when a quantity is changed or the customer is changed.  Sell Price is considered list for us and is changed on a regular basis.  If we select the wrong customer and flip it to the correct customer the Sell Price defaults back to system default.  Same with updating a quantity. Thank You

Hello Community, I’m trying to apply a fix amount of delivery freight on each shipment. To that, I'm trying to use delivery freiht management. It's working good but I have to check manually flag "Apply Fixed  Delivery Freight" on each shipment. Do you know if there is a standard way to automatically check flag “Apply Fixed Delivery Freight” with IFS standard ? Thanks!Anthony

If I delete/update items/records, where are the data archived?

Please try to help me the responce to our Customer...We going to start using Inventory Turnover Rate per Period analysis.But we recieve different values of Issued Value from this place and summarize values from Inventory Transaction History.We need to be sure how does it work, before we send this analysis to managers. Here is the example on TEST db:part_no = 1000001contract = PLGDYperiods from 2021 01 to 2021 12and we receive Issued Value = 33036,68 and Average Inventory Value = 2635,91while from Transaction Historypart_no = 1000001contract = PLGDYcreated 2021-01-01..2021-12-31 (Applied Date also)we receive such values of transactions:ARRIVAL        31 534,80INTSHIP        28 321,68INTUNISS                  66,94and from Inventory Value per Period avg. value =  2 303,31end of period    total value    2021-01         1 802,66     2021-02         1 110,66     2021-03         1 058,76     2021-04            692,00     2021-05         1 664,30     2021-06         2 636,70     2021-07      

I am looking to create a quick report or lobby that will help with monitoring purchase expenditure.We have a number of report requests, but am wondering how others tackle this issue?Do you use a different solution outside of IFS? Have you found lobbies/quick reports that are suitable? My initial thought was to use a report based off purchase groups, but one of the issues i am having is spend where no purchase order has been created. I have noticed you can manually add purchase groups to the ‘Purchase’ tab on the supplier record which I could report on from the GL ledger and use the purchase group attached to the supplier but i am unsure of the effect of updating these purchase groups. Does it affect any purchase requistion/orders?Any help appreciated 

We have customer requirement where the customer invoice should be issued from different company than where the order is placed. while the goods and services will be delivered by customer order entity lets say US but the customer wants UK to be the PO, Billing and Payment point due to legal issues.Did anyone handled this kind of requirement , if yes can you please provide some guidance .Regards,KN

Hi All, We are trying to figure out a solution for the following scenario when we reserve inventory for a shipment. We have multiple warehouses under one site. We ship all product for a shipment from one warehouse. When using the RMB Reserve on the shipment, IFS reseves material from multiple warehouses within the site. We would liek to restrict the reservation for a single warehouse within the site. Is there configuration that can help us achieve the same. We are on Apps9. Thanks. 

Hello, I have a strange behaviour of function Transfer to Project Inventory. Sometime, the function does not offer/show its dialog window. I need to transfer from project inventory to different project inventory. User A:Warehouse Management\Quantity in Stock\Inventory Part In Stock part ID: 1234, available Qty > 0 project: PROJ001, PROJ002,.. (user is member of project team) function Transfer to Project Inventory is available → the function DOES NOT show the dialog window the same part (part ID: 1234, available Qty > 0) no project, it is standard inventory → the function DOES show the dialog windowUser B:the same conditions like user A → the function ALWAYS DOES show the dialog window

Hi , Could some one please explain how to setup automatic customer order reservation in IFS Cloud, for the below scenario.Our handling units are stored in 5 levels (Tier A,B,C,D,E) A is the lowest and E is the highest.We have divided tiers into 2 zones (C,D,E as highest zone and A,B as lowest zone). Standard size of Handling unit is 22 cans(18 ltr each).If the customer order qty is 22 cans or multiples of full qty of handling units, system should reserve pallet from highest zone with the earliest expiry date ie. from C or D or E based on expiry date. It is easy for a picker to pick full pallets (handling units) from upper levels using a forklift .If the customer order qty is 5 cans (less than full qty of handling unit), system should reserve cans from lowest zone with the earliest expiry date ie. from A or B based on expiry date. It is easy for a picker to pick few cans from the lower level than climbing up and picking.If the customer order qty is 47 cans( 2 full handling unit and 3 pi

Hello, I created a scheduled Batch Load job to input an external Bank Reconciliation .csv filed saved to a folder location on the server. When setting up the External File Template, I believe I configured the ‘Input Files’ section correctly. I have a File Name and Input File Directory. When I run the Scheduled Database Task, I receive the following error:ORA-20110: ExternalFileUtility.File \\servername\External\BankReconciliation\filename.csv not exist   EDIT: I can upload the external file successfully from the same location using Online processing.Can anyone suggest possible solutions to fix this error?