This will include the questions related to Enterprise Service and Assets Management, Asset & Product Design.
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Hello,maybe someone can describe the situation when the function “Mark as Incorrect...” becomes active in the form “Measurements”? (IFS10). If I go to “Measurements for Object…”, then the function “Mark as Incorrect” for the same record is active:Why it is not active in the form “Measurements”?And if it is never active in the form “Measurements”, why it is left there?The same is in IFS Cloud too.
What is the purpose of building a Maintenance Organization’s structure? What are the advantages of using/building the structure?
I’m having issues saving Measurement for Object for some specific records. It doesn’t happen to all. I click save and it takes a long time and finally errors out. Context:I am using a BPA Workflow triggered by a custom event when a measurement is entered The workflow event action is set to run asynchronously. I disabled this event action and I’m still seeing the same issue for specific records. The workflow makes multiple IFS API calls a IFS Rest Call includes JavaScript scripting includes looping through a collection of objects The mutating operations in the workflow include: Creating web app notifications Creating push notifications for MWO applications Any insight on this would be useful. It could be a data issue, or it could be a side effect of the custom event action with the workflow.IFS Web Version: 24.2.5.20250402090305.0Date: 2025-08-18T18:08:11.775Z---------------------------------------------------------------------------MeasurementsForObject/Form (server error)Databa
We are migrating from APP9 to Cloud. In APP9 we use prepare work order quotation and create the work order. When these migrate to Cloud, a work order is created with an attached service quotation. Migration also creates 1 work task per tool line on tools and facilities tab and a final work task which has all planning, materials, time reports lines. When I add new planning, materials or time reports line, go to Conclude Work Order, and create invoice preview I do not see any of the new sales or cost lines in the preview. This is an issue because our process will be to transfer all cost and sales lines (they are invoiceable on work task sales tab) to the customer order eventually so they can be recognized in financials. Does anyone have suggestions? This problem doesn’t exist when I create a new work order and work task. Creation of a new work task to overcome the issue will come with a lot of additional work because those planning, time report and materials lines will be needed on the w
Hi Experts,In work task time reporting, is there a way we can round the Reproted time bases on some increment setup.Ex:Technician report 1hr and 7 Minutes but we need to charge the customer in 15Min interval. so the invoice hours should be 1hr 15 Min?If Time Increment is 30 Min then it should be rounded to the next 30 min! Ex: 2.25 hr reported then Invoice Hour should be 2.5 hr This setup is there in Customer old system but I could not find any similar function in IFS Cloud?Thank you,KM
Is it possible to navigate from the chart using the X Axis data? The IFS help seems to miss this… My code here doesn’t seem to work… it just passes null.
On a maintenance plan, once a Work Order is closed, the due reference is removed from that line. But if a Work Order is cancelled from Prepare Work Order screen, the due reference is still visible on the plan line and it keeps on increasing with each passing day for calendar and latest readings recorded for condition. Is it a defect cause once a WO is closed or cancelled, the due plays no role anymore for that particular line, still it reflects on the line level.
Hello,A similar question has been written in the post below. But I had to create a new post because the post is closed.@Garak @Chathuri Peiris Question 1For example;* Material with serial number TT01012005 was sold to customer C123456 on 2005/01/01.* On 2008/01/01, customer C123456 sold material with serial number TT01012005 to company X.* Company X called me as the manufacturer of the material it purchased; It asked if I could create/create a technical service service.I did not make the sale to Company X. C123456 company made the sale. How do I change customer ownership of object serial number TT01012005? Question 2I can't change the part catalog description because there are serial materials waiting to create serial objects. Is there an option for that?What is the purpose of this control!?Equipment_Serial_API:serial_state_ := PART_SERIAL_CATALOG_API.Get_Objstate(newrec_.part_no, newrec_.mch_serial_no);IF (NOT serial_state_ IN ('InFacility', 'InRepairWorkshop', 'Contained', 'InInvento
Hi all,We are having an issue with parts returned back to stock on a Work Order, it automatic goes to “Out of Operations”, I haven’t been able to change it to “In Operations” or change the status prior to returning the part to stock.Is there an option to fix this? For now we’ve used a repair SQL script, which isn’t the best solution.Thank you,Michael
Hi Experts,There are many Completed work assignements in MWO, that engineers are not attending so we need to force close it. In this post it say the function will be implemented in 24R1. Could someone help me to find the exact location of doing this? I could not find it anywhere. Thank youKM
Hello, I have created a lobby with several trackers and realised that the colour coding for the legend of the pie diagrams is not uniform. The red colour always seems to be applied to the largest pie segment rather than the same category. In the example screen-shot the red segment displays “WorkRequest” on the upper diagra and “Released” on the lower diagram. On the lower middle diagram the red segment is “UnderPreparation” on the lower right the red segment is “WorkDone”, which is very confusing for users looking at these diagrams. Is there a way to set it up so “WorkReleased” (and all the other categories) is always the same colour in each diagram? Thank you very much for your help!
how can we copy shortcuts from one user to another?
Error when executing statement. Reported error is "ORA-00933: SQL command not properly ended"I get this error while deploying the code in Information Access Layer
I have 3 Preventative Maintenance Actions on one object. On a new measurement the Plans have gone out of sync. 1 PM action shows the correct latest reading, 2400hrs. The other 2 have the previous reading 2100hrs. I tried regenerating the PM plans from all 3 PM and they remain out of sync. What causes the Out of Sync condition and how can this be fixed?
Receiving below error msgCode string combination "740100/701000/-/R001/P000154.01/PT02/-/C999/-/-/-/" is not included in any one of the allowed combination rules for user group in company B022. ORA-20110: CustomerOrderInvItem. AccountingCodestrComb.INVCOMB2
In IFS Cloud 23R2, I created a fixed asset and posted an acquisition value using the Acquisition Value Adjustment per Book screen. The transaction posted successfully, a voucher was created, and the accounting period is open. The asset has a depreciation method assigned with start year and period entered.When I attempt to run a depreciation proposal for this asset and period, I receive the error:“Not possible to post an empty depreciation proposal”I need help identifying what is preventing the system from calculating depreciation.
Can I get the IFS IOT based EAM with FSM & PSO solution - KPI, Out-of-Box Dashboard & Reports. It will be great help if the solution - KPI, Out-of-Box Dashboard & Reports will be specific to Mining Industry
Hi All,We have a business case where the Business Development (BD) department have the responsibility of managing company assets used in exhibitions, trials, training and testing.The assets are a mixture of purchased and internally manufactured parts. Each asset that needs to be managed is allocated a unique asset number by BD and held on a register within BD. What is required is the following: The ability to schedule the allocation of an asset to one of the above activities (exhibitions, trainings, trails, testing etc)Allocate an asset to a responsible person for the duration of the activity Record its location Have a record of any applicable servicing and calibration intervals Any insights or shared experiences would be greatly appreciated. Thank you,Kind regards,Samiru
How can I create a single work order for a parent object with multiple work tasks linked to individual child objects using a PM? For example, multiple child pole structures should be associated with a single circuit structure. The goal is to have the circuit as the main object in the work order, with the poles represented as objects in the corresponding work tasks.
I have an operator trying to set a work task to work done and gets the error:“The Pm Action Calendar Plan “1” is used by 1 rows in another object (Pm Action Calendar Plan).We have tried regenerating the calendar and no luck. Any ideas???
I am looking to add technical information of equipment that we are managing. Information like software state, firmware versions, etc. Where is best to input that info so that it can be searched and shown when looking at Part Serial or even in Inventory? I know there are fields like Technical and Characteristics but not sure how I add those or what level of access i need on my profile.
Hi Experts,When I try to update Task Priority, the following error will be there.“Task Availability Pattern already exists”. I can see some Availability data under Scheduling information But I dont undertand the connection between Prority and Availability??I can only update the Prority once I deleted Availability line then if I update Priority again it will create this Availability line??Availability is Setup againt the Customer Location linked to the Object. Please clarify this behavior? Thanks,KM
Hello,I’ve created a custom reference field in the Functional Objects screen in IFS Cloud 23R2. The LOV linked to the custom field is ‘EquipmentFunctional’. I’m able to add the custom field to the screen and values are populated as expected from the LOV.But when I click on the data (since it is an hyperlink), it does not navigate to the respective functional object record. Using the Page Designer:If we leave the custom field as ‘Editable’, when we click on the data, the screen just refreshes and stays on the existing functional object screen and does nothing. If we leave the field as ‘Read-Only’, it opens a new window and redirects to the functional object screen but does not display the relevant record to be viewed. For example: it needs to display the functional object ‘01010170’.I would like the reference field to be editable and should be able to navigate to the respective functional object record. What am I missing in this process? Please let me know.
Hello,maybe someone can consult me how it is possible to design through Page Designer the dialog window “Pre Posting” in the form “Prepare Work Order”?Need to hide one field and cannot find where to do it.I open Page Designer but cannot find the place where to do it. There is no such dialog between listed Dialogs, also cannot find it between the lists and in other places:Where could I modify Pre Posting dialog window?Thank you beforehand:)
ERROR: The Inventory Part in stock object does not exist.I’m in APP9 and have 2 work orders that are project connected. We have used move serial to inventory functionality to move the serial object into stock. I’ve confirmed they are in stock and project connected. The work order status was reviewed, all postings are authorized and all lines are not invoiceable on the transfer to customer order screen. When the user tries to change work order status to Finished, this error is received. I’m unsure how to resolve this issue and didn’t see anything in other posts with this same issue that would help me.
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