Assets (Asset Management)

How does the “Technical Lifetime” is defined and used when we define Functional object for Maintenance actions? In what processes it is used and how? 

Hi Experts,We have a requirement to identify whether technician-reported times are overlapping. For example, a technician might submit one time entry from 10:00 AM to 11:00 AM, and another from 10:45 AM to 12:00 PM. As you can see, there is a 15-minute overlap between the two entries. We need a way to either prevent such overlaps or at least identify and flag them for review.Currently, the application does not restrict technicians from entering overlapping time reports.We would like to know: Can the standard application be configured to validate and prevent overlapping time entries? Is there any existing validation mechanism for this? Specifically, can the “Is Clocking Validated” field in time clocking be used for this purpose? If so, how does it function and how can we leverage it? Any guidance on how to implem

Hi All, I’m working with a customer that recently upgraded from Apps10 to IFS Cloud 24.2.3.In Apps10 they were using Repair Work Orders to install moulds/tools in production machines. Now they have a RWO in IFS Cloud:task 12570 - used to issue for repair and move the serial to Inventory task 12571 - should be used to issue the serial and move the serial from Inventory to In Facility As you can see from the Serial Object History, everything worked well to move the Serial Object to Inventory.Now when we try to issue the serial in order to place it In Facility we get the message that Serial Object already exists in the given site, so it cannot be m

Hi team,I have equipment whose status is out of operation. However, work orders are still generated using PM action.I would like to know how to stop generating WOs for PM Action when the equipment object status is Out-Of-Operation. Is this functionality possible in a standard system?   

Hi,Hi, I have a problem with publishing an HTML model in the Scope Tool. When I export it in two language versions – EN and CZ – the generated model is only created in English, and it's not possible to switch to Czech. Do you have any recommendations or experience on how to generate the HTML model in a language version other than English?  

Hi IFS,I can see some changes in New Service Request process In 24R2 version 4 and 24R2 version5. Please send us information behind these changes we still dont understand why it has been changed like that.Step 3 that is Task/Appoinments is missing in 24R2 version5ThanksKM

Hi, We’re on Cloud 23R2. I have set up data on Failure Setup Navigator. The expectation is that when a dispatcher records a service request using “New Service Request” page, after filling data for symptom, and clicking Next, it comes to this page.The Task Template is not auto picked based on the information entered before. Instead, any task template can be picked manually from the list. Additionally, even in the Tech Portal (screenshot below), when completing an assignment, even if the technician fills in all information like the Item Class, Failing Function, Fault, Cause, etc there is no automatic application of the Work Task Template. What is the purpose of attaching a WT template in the Failure Analysis navigator? How is it intended to be automatically linked with the process?TIA

Is there a way in Equipment Object Navigator to see if a child node is out of operation (Red) without having to click through and expand each parent node (especially in a large tree). In the image below there are objects one level down that are out of operation but there is no immediate visual indication of that.Or is there a way to turn the parent icon Red if at least one child node is Red?Equipment Object Navigator 

Hei,Can you please make it possible to rename regardless of ownership (Company Owned is supported today) but for us it would be a MASSIVE help if we could be able to rename assets with ownership Company Rental Asset / Customer Owned as well.We are renaming our tools on a daily basis (Ownership Company Rental Asset / Customer Owned), and have approx. 4000-5000 renames yearly, so to have this as a core functionality would be a massive help.Please make this possible.

Hi Experts.We have this requirement to capture engineer start and end times of Time registrations. Example: Here in MWO they enter start and Stop time so the hours is captured. But in the Cloud we could not see these start and Stop times instead the Hours only??   We need to produce a Report to the HR with these Start and End times so that they can analyze Productivity with engineer time reporting pattern, so where in the application we can get these data? Following is an Exmple from another system you can see From and To time as well,,what we are after. 

Hello,what does the zoom function “Permits” do in the form “Work Task Template”?It never provides any information about permits, even if permit is connected to Work Order an Work Task Template is used in that Work Order.What connected between Permit and Work Task Template should exist to see permits via zoom function Permits? 

Is there a way to display the Current Portion of a Lease in IFS? Ideally would want to be able to reclass the entries monthly into their own current and non-current accounts rather than a singular Liability account. Is this possible? From IFS: Want to show: 

When trying to create a Calendar based Maintenance Plan, and having entered all the relevant data,  the system generates an error message Error MessageThe system does not recognize any of either the Action specified in the Selection Parameters as being valid:Actions & their validityNor does it recognize any of the PM Actions within the system:I can find no way at either the Actions or PM Actions level of being able to do anything that will change their status or validity to prevent the error message from being gene

Hi All,While create new work from MWo facing error as per screenshot. Is there any setting we have to allow creation of new work apart from configuring workflows.We are using 24R2. 

Hi Experts, Could someone share the 25R1 IFS Documentation for “finish with work task” functionality in Work order? Regards,Thilina.

Hello everyone,I’m currently exploring the Work Order Report Control functionality in IFS and would appreciate any insights into how it works. On my project, I’m trying to determine whether it’s possible to print a work order or work task layout together with all of its associated attachments (PDFs, Office docs, images, etc.) in a single print operation. Has anyone implemented this or seen a similar solution? Any guidance, examples, or pointers to configuration options would be incredibly helpful. Thanks in advance! 

Hi everyone,I have to develop some SQL Queries, which will be saved as Saved Search within the Functional Objects search window. I noticed that we can’t use the “join” to optimize the execution of the query (Maybe a wrong assumption..).So, the second option was to used the in/not in or exists/not exists but performance are crap….See an example below:  For instance, on the above queries, I stop the execution after 10 minutes…… I tried to find another way via the API but nothing seems matching my requirement…. Thanks in advance for your suggestion/recommendation

Version 24R2, Maint App, when we enable a Multi Visit in Work Task, example for 20 Hrs of Task and resource work for 4 Hrs per day, allocated the resource in Direct Allocations and transferred to Mobile, created 5 visit id in Assignment. it shown the 5 visit id in Mobile also, when i started and completed the 1st Visit ID, remaining Visit ID got cancelled. whats the best practice in Mobile app to complete all visit ID ?

Hello, First of all our customer using IFS Cloud 23.2.8 version.In this case, we try to print a Work Order Report for 13 lines of work orders.There is an error occured which is “Error When Printing to Aurena Agent Timeout” and nothing happens, dialog closed. Error Image Log records in below;Application -    CMD(2): timeout in agentcall after 60000 msApplication -    CMD(2): toast({"type":"error","msg":"Error when printing to Aurena Agent ${error.Message}"}) Does anyone know reason or solution for it? 

Can we transfer the Attached documents in Work Task screen to Work Order. Below is the settings i have configured in Object Connection Transformations but no luck. 

In IFS Cloud 24R2,I have come across this requirement and want to know if anyone has faced this before :In a structure, the Parent has a meter and all child objects also have a meter.e.g :Parent object - CarChild Object 1 - EngineChild Object 2 - Suspension When a New reading is recorded on the Parent Object meter, the independent child object meters should also inherit the same value.e.g : If the new reading value on the parent is 103, then the new reading value on the child objects should be 103 Not sure if there is a smart way to do this or whether it requires a configuration.   

 A customer using Work Order/Work Task in Cloud (version 24.2.3) is experiencing an issue when creating a service request.After filling out the required information, they are unable to proceed to the next step or finish the process using the “Next” or “Finish” buttons—both buttons (located at the bottom) just continue to load without progressing.I suspect this might be related to missing user permissions. Could anyone advise what specific permission(s) might be required for this customer user?Upper part of the screenBottom part of the screen  Thank youRaghav

Hi All. has anyone seen this error? Texto Erro: ORA-21780: Maximum number of object durations exceeded.ORA-06512: em "IFSPET.GENERAL_SYS", line 189ORA-06512: em "IFSPET.GENERAL_SYS", line 76ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 9541ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 2993ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 3004ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1581ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1585ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1878ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1884ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 4127ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 4230ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6075ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6075ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6131O

Dear All,During implementation for our client on IFS Cloud 24R2 we have observed following in MWo. Is there any setting that can control below scenario of restricting the work assignment before setting as completed in MWo.The technician if changes the date/time in the past. Say current time is 11AM IST and technician is working in this time zone. If he changes the time on mobile from automatic to manual and changes time to 8AM. The following is effect in the application.Say allocation time is 11AM to 12PM for 1 hour, if technician changes time and completes assignment. Then application will capture work assignment start and finish as 8AM and 9AM respectively against the allocation time of 11AM to 12 PM. Is there any setting to restrict this from MWo which validates the time between allocate time and start/finish time ?Thanks for your help and replies in advance.Regards,Srinivas

HAs anyone used the Machine Learning capability in IFS Cloud or can point me to more information about it? I’m interested in how it can be used to manage PM Actions for automated Work Order generation and Work Order management and scheduling. Thank you!