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Hello to all,I just start to test quick reports and try to use crystal reports as quick report. I got already a rpt file which is working well in IFS but when I upload it in quick report and try to see the report I get thisthe release we use is IFS 23R2 cloud version…Thank you in advance.frédéric

Hello, I am currently having trouble with the SLA on one of the ticket types. The process flow for this type of ticket is as follows: User raises a ticket Ticket goes to line manager for approval if approved, then a task is created and resolved After task is resolved, the ticket is assigned to the Site Head for approval if approved, then it finally goes to the CEO office for approval. The only place where the ticket stops SLA is when the ticket is with the line manager for approval and during the other steps (after step 2 is approved) the SLA clock is running.My Questions: Q1. Is there any expression that can be used or any other way to have the SLA clock of the main ticket stop during the approval processes ? Q2. Is there any expression that can be used or any other way to have the Site Head Approval (Step 4) assigned to the Site head based on the office location selected on the main ticket. 

Hi   I have installed IFS Cloud 23.2 but when installation is complete but i can’t use IFSAPP to login the error rais “Invalid Username and Password” but i try senario as be low.Log in user IFSAPP wiht cmd. “sqlplus ifsapp/[password]@<database>  - Can log in normal Change IFS password - After change and try to login but show same error. Unlock IFS user - After unlock and try to login but show same error. Use IFSADMIN to login - This user can log in to IFS Cloud. Check IFSSYS status - status is active Additionnal checking name of certificate - i found certificate name show “Kubernetes Ingress Controller Fake Certificate”

#hashtag test

Hi, I have created a custom tab (not standard) on the purchase order view. It now appears as last, how can I move to be first or second in order? thank you in advance!

The red box is the item table.The blue box is the item header.A table block has been included in the item header.(yellow)I want the blue header to appear on every page when I break a page, and the yellow header to appear only when the content changes.I would like to know if there is any way to control this.

Hi,In the IFS Academy portal, when I pay for a course Under “Payment” it has the option to enter a purchase order no.Can two users enter the same PO number for courses that are purchased?Me and a colleague are taking courses but we have different logins to the portal.Thanks 

Is there any guidance on the types of requests that can & cannot be made via the IFS Service Centre? We have raised many ‘advice & guidance’ cases as Service Requests and we receive inconsistent responses to them. Sometimes the case owner is very helpful & other times we are told that a Consulting Request is required.Incidents & Consulting Requests are generally bit easier to define (i.e. it was working previously & now isn’t or seeking expertise to advise on new functionality/capabilities) but there seems to be a bit of a grey area between the around what is/isn’t covered by a Service Request. Some guidance on the limits of support would be useful.

Custom event and action not triggering in UAT environment when i was trying to do it manually or automatically but remaining environments its working good ,workflow used in custom action could anyone please tell me the solution for this ? in serial object screen two fields should be triggered and updated. one field(a column) is only when new value added in some other table (1table). another filed(b column) should be updated when the data newly added or modified from that respective table(2 table) but its not happening .

Dear ALL,We have a query regarding Remote Deployment - Use Place Implementation recomendation,Management Server - - Can we use the same server for CFG/UAT & PRODMiddle-Tire - - Can we use the same server for CFG/UAT & PRODDatabase Server - - Can we use the same server for CFG/UAT & PROD Thanks in advance.Regards,Vivek NR.

System Exception Error - -2146697208

The latest support policy mentioned product retirements.It states that the community and others will be notified.Do you know where they are notified?  --Excerpt from Suppoer Policy--. IFS will inform Customers (through IFS Community or other mechanisms) in advance when a Release of an IFS Application Software product is due to be retired.ｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰ

 IFSCloud's support policy states that it will be retired after two years from release.What support will I not receive after retirement?Will I lose all the support listed in Scope of Support Models? For example,/Acceptance of Cases for new Errors/Right to existing Fixes and Improvements from the Standard Support Period  The Support Period for Releases of IFS Application Software products with a Continuous Support model is set out in Continuous Support Model above. Releases of such products are considered to be retired when the Support Period for the Release ends. 

Is it possible to show a lobby element on a aurena page similar to the IEE function? Here is the a picture from the element designer documentation. It shows on the bottom the activated Lobby area, which can be fade in or fade out. Is a similar function used in the Aurena page area next to attachments?  

Hello,On IFS Cloud when we send a Work Order on the move to IFS MWO Maintenance, it is the tasks of this Work Order that are displayed in the application, is it possible to display only the Word Order and not all of the tasks?Thanks

Hello everyone,I would like to insert into an external url the environment name where the user click on the link from the lobbies but i need it to be dynamic.Is it possible ? I tried to use datasource but it look like I can’t use the result of the datasource to put it into my url. I’m on IFS Cloud (version 22R2).

IFSAPP8 SP1 (JBOSS) The database and Application Server were moved to the new OS from the legacy OS (windows 2008).Database. Oracle 11.2.0.4 OS Windows 2012-R2 CPU SpikesJBOSS: Windows 2012After the OS change, the CPU will randomly spike to 100%, which causes the users to lose their session. The Users can log in after the DB server and the Application Server is restarted. Kindly share a solution if you have experienced this type of issue.

Hello everyone,I created a navigation link command on a custom page.To be able to navigate to the destination page (Manual Supplier Invoice) I need to pass two parameters. First one is the Invoice_id (which is a normal navigate filter) and the second one is the company (Context paramater).Thus, on the Manual Supplier Invoice page the company is a global Value. Can someone help me with passing the contexts parameters for the company?The destination link should be like this –https://***-uat.ifs.cloud/main/ifsapplications/web/page/ManualSupplierInvoice/Form;$filter=InvoiceId eq 844;contexts=Company:RRR0006Thanking you in advance

Hello, We have requirement for sending data from IFS platform to Celonis. Is there any to send data based on scheduled time or event trigger from app. I explored IFS Connector Sender but when MyConnectSender.nativeSend method will be executed. I also explored Outbound Integrations from IFS using REST Sender but it works for new events only what about existing older data. Could you please help us for best and effective way for sending data. Thanks in advance. Regards,Chirag Kathiriya

Hello, I would like to change the layout of a report title, but it is in .rdl format and I don't know which software to open it with to modify it, do you have a solution? Thanks

IFS Cloud & IFS Applications 10 Mobile app users who rely on Push Notifications on Android devices need to be aware of a change Google are making to how Push Notifications are handled on Android devices from late June 2024.  For details of the change and action required, please see our specific product related Community posts for more information: Click here for IFS CloudClick here for  Applications 10

Hi All Looking for some help in Customer Schedules. Firstly, can someone explain the difference between ‘Call-off’ & ‘Plan’ ? and does any ‘Call-off’ schedules overwrite the ‘Plan’ schedules? Second, I have followed the Customer Schedule Guide, created/checked active the below.. Sales Part Cross Reference Inventory Part/Sales Part Reconciler/Approver Schedule Line Type Created Customer Order Header – only Customer Agreement Schedule with the set Tolerance Customer Agreement Schedule Part Customer Schedule with Call-off , now approved and released Customer Schedule with Plan When I try to release the Plan Schedule, I am getting an error to say the “Agreement is not Valid for Release”. Agreement is linked to an active Customer Agreement Schedule. Does anyone have an idea why?

Hi All, We have a requirement where we need to show the values of the fields FieldDate-1 and FieldDate-2 under User 2 Group on the Action Template. Please let me know the keyword used for above fields in action template. RegardsBhavuk

Is it possible to Navigate with an URL that have a parameter to show a specific tab?Example: Show ‘Consist of’ on the Page ‘Engineering Part Navigator’ after loading the page