Hi everyone,
My password has expired to the new customer portal. The re-set password link from the IFS.com page links back to the old portal with the old user names. Has anyone been able to re-open an account since the change to the new portal? any tips are appreciated
Thank you
Hi
I had this answer from Jonas in IFS Service Center - Solved my issue
When you login to the IFS Service Center, it does remember the password you tried to enter the last time, so please use Incognito mode the first time you login in with the new password.
So please try incognito mode within Chrome, click the 3 dots to the top right of the browser and then ’New Incognito window’.
Paste this web address: https://support.ifs.com
First page enter your business e-mail xxx@yyy.com
Second page enter your business e-mail again and your new password
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.