Upgrades & Updates

My remote cloud customer would like to configure not dhcp address but the static ip address to Ubuntu Linux boxHow this can be done? Also that connection should recognize all the names like www.google.fi when you use pinging only a nameBrSimo Kallio 

HiWe need to add the ‘&’ as a search prompt in Aurena.When trying to do this the normal way, we get this result below, which is not what we need.We need to have the ‘&’ as a search prompt on all screens.How do we go about adding that?‘

Selecting creation of new build homeUpgrading a solution (APPS9) to IFS cloud. Have an Active build place for remote deployment. Go to create a new build home and the error ‘Implimentation mode update request failed’ come up when clicking apply.

How can end users view quick reports in Aurena. Looks like there is no way for the end user to view Quick Reports the way that they can in IEE. Also curious how to create a quick report in Aurena, currently, it looks like this is also not possible like it is in IEE.

After we updated to IFS 10 Update 14, when we are creating sales quotations with configurable parts on it, when we walk through the Configuration options the configuration never goes into a complete status. We found a work around of Parking the configuration and then we are able to RMB on it and Complete the configuration.

HiInstallation of IFS 9 on windows 2016 worked pretty well except F1 Help does not work. Probably some security on servers or networks. Has anyone encountered it before?  Ideas are appreciated./Håkan  

We find that database sessions remain in inactive status for a period of time. Our users logon to IFS applications and we can see the new session. When the user, via the File->Exit menu option, logs off the application, the session remains. The attached example illustrates this. This Test User logged off over 5 hours ago but there are frequent calls to the database. Should these sessions be killed off automatically with the middleware server session and if so whats the best way to configure this?Using the RMB option Kill Session from Solution Manager->Monitoring->Database Sessions successfully terminates the session.It seems like the system hangs onto permissions. For example if we grant a permissions set to a user and they log on (with no inactive sessions existing) then the permissions are applied. if the user then logs off and we apply different permissions (at this point there will be an existing inactive session), then these new permissions are not applied. The new logon

Dear Experts:How much does a typical upgrade change on the infrastructure / Azure side? If we connect an Express route/ on premise connection and split the external / internal traffic – are we OK to do so? Without an update undoing the connections?If we add tags to Azure resources, Monitors + Logging workspaces for cost breakdown and future troubleshooting, will they remain via most typical upgrades ?The database pricing tier- should be need more compute, which is set at installation time. will this be changes with an upgrade? Or can we change this as we need? Regards,Kasun

Hi MembersDoes anyone have a document or instruction steps to setup Aurena on IFS V10. We want to configure Aurena on our test Environment and need to know how to go it to reduce getting Errors as we configure for our users who will use the Aureana IntefaceregardsGuss

The conditionnal formatting  is no longer an option in Aurena, this is a big lost for the Aurena’s users.  This feature is necessary and beneficial to avoir errors, omissions and to draw attention to the important fiels that needs to be filled and, this, in all Aurena’s modules.     

Greetings, IFS Community. What is the last date on which IFS will support IFS 9?After that date, what happens if a company requires support and is still using IFS9?Can you please provide me with a document or chart that indicates the last day of support for the IFS ERP systems? -----------------------Separate question about Avalara Software_----------------------------Can IFS 9 be used with Avalara? Does anyone have Avalara installed on IFS 9? What are your thoughts? Thank you.JL 

What are the prerequisites needed to upgrade to 22R1? I basically need to know whether it is possible to upgrade from 21R1 to 22R1 directly? If so what is the minimum SU it should have in 21R1?  Best Regards,Chamila 

Hello Information in “IFS Applications 10 Supported Platforms” says that there are planned support for Oracle 19c in IFSAPP 10 UPD6 (and higher). Can an IFS person verify that it is reality, and still not a plan. IF still a plan when will the app10 be supported on Oracle 19c

We are adding a shortcut for our users to open IFS on their desktops. The problem is, we are getting a blank tab in the browser every time it opens. Is there a way around this? 

Hi all,My customer is migrating from Apps75 to Apps10 UPD12.After the migration the customer imports the permission sets he has already prepared on another Apps10 environment. This has worked fine during the last runs.But this time after the permission set import he gets double entries in the permission set navigator (see attached screen shot).Has anyone already had this type of issue ?Best Regards,Fabrice

Hi,Can someone share the link to the Global Support Policy please?Alternatively, where can I find the RPO and RTO SLAs?

We are upgrading from APP9 to Aurena cloud. We will set the same permissions we used in APP9.Since the permission sets cannot be exported/imported from APP9 to Aurena we need to create totally new permission sets in Aurena. We will name the permission sets same way and use the same permission levels as in APP9. I compare the permission sets in APP9 and trying to set the same in Aurena.How do I know when to set “Set All Read Only” or to “Set All Full” for the projection in Aurena?Is there a way to see this in APP9 so I can set it the same way in Aurena?  

Hi ,During the oracle installation is there a IFS recommended setting for the connection mode, If not what is the best for IFS application database which hosted in a LINUX server.    

Has anyone used Oracle DB as a Service to host IFSCloud?  Is there anything specific that we need to look out for?

Hi,We have a curious problem with a customer, we have an database oracle  Enterprise Edition Release 12.2.0.1.0 - 64bit Production, and we need do reinstall IFS, so we take a custom build (UPD5)from this customer, the installtion was OK, with no erros, but when we try to logon in IFS we have a generic error, TIME OUT. the same build in IPE works fine. so we take another build from another customer (upd 11) and install a new IFS instance and it works fine. we take a look at logs but nothing was conclusive to solve this problem, can this community help us? Thanks

Hi, Is it correct that IFS will stop developing on v10 on premise from 2025? and then focusing on Cloud? Br Maria

Hello everyone,   I am attempting to install the Demand Plan Client on both Windows 11 Pro and Windows 10 Pro editions.  I’ve downloaded the latest setup.exe that I’ve been able to find however after installation on both machines I receive the code ForecastClient.exe System Error. *The code execution cannot proceed because libssl-1_1.dll was not found. Reinstalling the program may fix the problem. * The thing is I have reinstalled and restarted before opening the Demand Plan Client (DPC), I’ve tried repairing using the setup.exe and have been painstakingly searching for hours upon hours for a solution.  I’ve reached out to support and it’s been days and haven’t received a response.  Has anyone else ran into this problem?  If so were to able to overcome it? And if so how did you do it?  Steps in getting this to work would be greatly appreciated.   

Hi,Does someone know in which version/release in IFS Apps, the table Person_Info_Comm_Method_tab was removed ?I can see that it’s not in App9 and later, but can see in App8.However, in the environment I checked, that table is not being updated with the records added to the Communication Method tab in the Person record. There are some old records in that table.The Comm_Method_tab where party_type = ‘PERSON’ is the table which is get updated with the records added.This causes me to think that the earlier table might have been removed in a release/service pack in App8.Someone have an idea ? Thank you, 

Hi - Does anyone know what the difference is between a Gold and Silver Channer support partner. We are looking at starting a relationship and want to know if there is a material difference before we jump into bed. Thanks,Matt​​​​​​​

We are setting up a new computer for an existing user.  It is running Windows 10 1903 and .NET 4.8.  We are running IFS Apps 10 UPD 12.  We will be installing UPD 15 soon (1 month).When the user uses our Group Policy link in the browser to start EE (in Chrome) it won’t start up.  We can use a desktop short-cut of the same content as the group policy link and as long as Chrome wasn’t already open, the short-cut works.  If Chrome is open, it won’t work.  It works fine in Edge.  Chrome version is the latest (102).  It looks like there is a way to transfer his accounts from Chrome to Edge so we might pursue this but Chrome is preferred by a lot of our users.  So far, this is the only upgraded computer that has had this problem and we’ve rolled out a couple of dozen so far this summer.We’ve reinstalled the Extension & MSI and Cleared his app cache.  Anyone have ideas on what else we could try?