Upgrades & Updates

When hosting IFS cloud in IFS managed services, is there a site-to-site VPN established with Client and IFS managed Cloud?

I understand the Apps 9 will be out of support from later this month, but I am now hearing rumours that there is a ‘drop dead’ date of Jan 2025 where instances of Apps 9 will cease to work altogether. Is there any truth to these rumours, so I can escalate accordingly? 

We are testing 22R2 and we are running into a error when trying to add a charge line.You can add the line but as soon as you try to put the price in, it errors out.Any ideas on this?

Hi, I’m looking for a data sheet that will help us build a business case for upgrading from Assyst 10 sp7.5 to Assyst 11.6.I can see in the Wiki there are release notes but I need a high level summary of the new features so we can align our requirements.

Where can I find the schedule for the Application 10 updates GET? I found page   but there is only Update 12

What is the IFS advised method to test a UPD? Should we test the customer’s business flows or all the functionalities introduced from the UPD or both?If we receive multiple UPDs to deploy and test, should we test one by one or can we apply all and test all together to reduce the testing effort significantly.

Hi,Can any one please tell me if we have the Oil and Gas extension available in IFS Cloud?also if we have following Oil and Gas extension features in IFS Cloud already? Oil & Gas Extension - Replication Oil & Gas Extension - Site Move Oil & Gas Extension - Transport OrdersThanks in advance..! Kind regards,Gulam Hasan

What is normal time to get UPD deliveries?We have requested IFS to deliver files for new UPD three weeks ago.We haven’t yet get any information when we might get these files. Notes on support case just tell, that they are building some internal environment.Fully standard implementation without extensions or localizationsIFS10 UPD12 → UPD 17

Hi!Is there any way to find out what is the planned content of IFS10 Update 18 and also the planned content of Global Extension Update 18.When you chose to pic and make an update, it’s good to know the planned content of next update to evaluate if to wait or just take the last existing. \Mats

In apps 9 to set a signature for an employee i would set in MRO and Fleet Operations > Heavy Maintenance Execution > Work Order Management Basic Data > Organization Basic Data> Employees tab. I now have Apps 10 environment and went to carry out the same task but the Employees tab no longer exists under the same path. Does anyone know where this has not been moved to or how i now add a signature to an employee?

Hello,So we deployed a package to an environment but it is causing a bit of issue, and i trying to revert the process.  How can i remove the package and revert all changes made by the package.Thanks

Hello,We are in the process of upgrading from apps 8 to apps 10.  What are the pros/cons of IEE v/s Aurena? What is your experience?

Hi,I ran .\installer.cmd --set action=mtinstaller --values <build_path>\ifsinstaller\ifscloud-values.yaml --values <build_path>\solutionset.yaml and received following error. Appreciate your advice to fix the error.[Mon Jan 23 15:30:38 UTC 2023] - INFO: Installing ifs-cloud[Mon Jan 23 15:30:38 UTC 2023] - INFO: Using chart ifscloud/ifs-cloud --version 221.6.0[Mon Jan 23 15:30:38 UTC 2023] - INFO: Doing a dry-run ..[Mon Jan 23 15:30:38 UTC 2023] - INFO: Running helm upgrade[Mon Jan 23 15:30:38 UTC 2023] - SEVERE: "helm upgrade" requires 2 arguments[Mon Jan 23 15:30:38 UTC 2023] - SEVERE: Failed to install ifs-cloud[Mon Jan 23 15:30:38 UTC 2023] - SEVERE: Failed to install ifs-cloud. Collected logs from command:INFO: Creating namespacenamespace/jehatmp created"ifscloud" has been added to your repositoriesHang tight while we grab the latest from your chart repositories......Successfully got an update from the "ifscloud" chart repositoryUpdate Complete. ΓÄêHappy Helming!ΓÄêINFO

While deploying database objects getting java heap space issue.Can anyone help me to resolve this issue.install_fndbas.xml:97: java.lang.OutOfMemoryError: Java heap space

 Anyone know what this error means and how to correct it when creating a Functional Object?

We are about to apply update 17 + GET to our app10 installation but cannot find out if the Polish and Chinese extensions is included in GET or if we need to apply them separately. Latest update for those extensions are UPD5 or 6. Where can I find this information?

Does the B2B portal allow for checking out using a credit card

HelloDuring duplicating PROD to TEST enviroment I got ora-19838 error - cannot use this control file to mount or open database. Is safe metod to start test enviroment ? Do I have to do it again ?

If you had it to do over again?We are in a rather challenging position.   Our company has and is in the process of growing by acquisition.  The result of which is we find ourselves attempting to integrate over 8 different ERP applications into the parent environment, while attempting to allow the acquired divisions do what they do best and at the same time, develop and enforce an Infrastructure corporate identity. IFS is one of the ERP applications we are faced with.  Management has decided to use a “Lift and Shift” approach to obtaining control of the IFS implementation that is currently the Production ERP for one of the divisions.  While we do have talent in the ERP space, what we do not have is any expertise with IFS.  Our experience is more in tune with Microsoft Dynamics / Great Plains / Oracle.  We are fortunate to have staff that is familiar with ERP implementations and the challenges of integrating one into our infrastructure presents.We are also fortunate to have access to IT

We are on UPD13 and we have some users that Recent Screens functionality doesn’t work and others it does work.  We have cleared browser cache with not success of solving the issue.  Any other ideas of what might be the issue.

Using the new Service Portal for the first time to request an Update and I am unsure that this means:Thanks, 

Customer found this error ‘Your user profile cannot be loaded’. And they need to restart server.  This customer has been using IFS Applications more than 10 year. Can this error happen from server performance?? If yes, how can they increase server performance?Rungtip M.

Hi All, I am experiencing exceptional time during a delivery installation (IFS Cloud).I want to stop the delivery and install only the middle-tier part. Are there any safe steps to do this? Best regards,Darshana

We’re planning to take a 22R1 install with no CRIMs to 22R2.Looking for feedback from anyone that has already done this.How long did it take you?What was the biggest challenge?Any tips/tricks to make it go smoother?What did you wish you knew before you started?

i have an issue about barcode in IFS Report designer, i've added new font "3of9" & install the font in the server as well. but in print preview, the value not change to barcode format.Does someone know how to resolve this issue?Thanks & Regards,Ninda