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We would like to Invoice block a Freight Charge which is in order level. Could you please let us know if we can do Invoice block a customer order – Charge line, which is not connected to any Line? In some orders, we need to review/update our freight charges before it get invoiced. So we wanted to Invoice block the charge.If there is no way to Invoice block FREIGHT charge,  Is it possible to connect the FREIGHT to a delivered order line and Invoice block the Order line and after Freight charge is reviewed/updated then uncheck Invoice block line and remove connection line to the Freight charge? LCS Case: G2326906

I have a client requirement where the supervisor is in one branch of the organization and the employee is in another.  The branch were the employee is located is not in the same line as the supervisor. In the example below, the supervisor (Employee 13) is in branch 250MGT, the employee to be supervised (Employee 18) is in branch FINSL.The supervisor (Employee 13) is in branch 250MGT, the employee to be supervised (Employee 18) is in branch FINSL.Here is the employee file assignments for each.I added the employee 18’s position as an accessible position to employe 13, but it does not show 13 as a supervised employee.I can add access to the entire branch, as below, but the supervised employees are all of them. (employee 17 and 18)Employee 17 is not in the same position as 18.  I don’t understand what the first access set up even does.  I thought it would give access to one position in branch FINSL. Below is 17’s employee file just in case someone asks. 

Hi All,I am getting below error when trying to generate the supplier reliability. Seems issue is with the Country GB. Anyone faced this issue and know how to fix this please. Error- The value "UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND (THE)" has incorrect format for [COUNTRY_NAME] in Supplier Reliab Stat. Thanks,Chamath

Hi all,I don't want users to see the Access tab but this feature comes from FND_END_USER. FND_END_USER is standart permission set therefore i don’t want change standart permission set.When i get the access tab from FND_END_USER what happens?Or What is other solve? 

In IFS Cloud 23.2.9, in work order management through maintenance module, I am not able to find the class that is assigned to the corrected fault on the work order as we could have in previous version.Field “class” in V8 :In VCloud, we can see 2 times the field “Item class” in the execute work task window but both are not the ones we need.  Wouldn’t it be a bug to have the same “item class” field on this window and not to have the “class” field ? What is strange is that I can see the required field on historical work order but not able to reach it in the flow🤔 Thanks for your help

Hello,After updating the PSO to version 6.14.0.38, I’ve noticed that a lot of errors appear in the Events tab:ErrorARCFailed to select from ARC_Snapshot_Timetable_Usage.Going on deeper details, we can see Oracle error:Database Error: 936 Oracle.ManagedDataAccess.Client.OracleException (0x80004005): ORA-00936: missing expression https://docs.oracle.com/error-help/db/ora-00936/ at OracleInternal.ServiceObjects.OracleFailoverMgrImpl.OnError(OracleConnection connection, CallHistoryRecord chr, Object mi, Exception ex, Boolean bTopLevelCall, Boolean& bCanRecordNewCall) at Oracle.ManagedDataAccess.Client.OracleCommand.ExecuteDbDataReader(CommandBehavior behavior) at ThreeSixty.DAL.DBAccess.RetrieveData(IDbCommand command, DataTable dtTableToSelect, Boolean bCheckForDuplicates, Boolean bFirstRowOnly, Boolean bAdditionalRows, List`1 lstrExcludedColumns)Looks like some sql definiton error from ARC service...but I couldn’t find the rootcause of it.We have 3 environments of PSO, after the 6.14

Hello everyone,I want to take the administrator authority from the user who created the document revision.How can I do it? Best Regards.

Hello everyone, Where can i enter the basic data for Inventory Part > Classification > Product Category and where can i use this information? Thank you,Fatih YILDIRIM

Hello,I am looking for help to get a clear set of instructions on how to get MWO working with IFS Cloud. I have noticed there is a lot of documentation that depends on which version you are installing. I am looking to setup the most recent on Aurena Native. Following Questions:Am I to follow the Regular Set of instructions for installing the Touch Apps Server? - IFS Touch Apps Server Installation I am having a hard time understanding how to get data to be sent between IFS Client and MWO, is there a clear set of instructions for this? I found the following Mobile work order pages: Mobile Work Order - Technical Documentation For IFS Cloud IFS Cloud DocumentationBoth of these pages mention different permissions that need to be setup. Should I be referencing both of these pages?I also noticed the one page mentions Group Push and that Users need to be connected to sites. Is there anywhere that clearly explains how this can be setup? Any help is appreciated. 

Hi All, I am looking for some confirmation on a question(s). Situation:For both CPO/Shipment and WO we can create ‘Pick Lists’. But it seems that - although they are both called ‘Picklists’ - they are not the same. We already notice this with the Pick List numbering which does not seem to follow in order. CO/Shipment picklist can be a high number, but the WO picklist is a low. And if you create first a WO picklist and get for example ‘5’, then a CO/Shipmennt picklist could be ‘1256’ and again a WO picklist that would be ‘6’ (following on 5). So it seems they follow different incremental values. It also shows on ‘Picked Pick List lines’, where the ‘Source Ref’ = ‘WO’ cannot be selected, there is only ‘Customer order’ / ‘Project Deliverables’ / ‘Shipment Order’ / ‘Purchase Receipt Return’. Pick by Choice only seems to work on CO/Shipment Picklists, not on WO picklist.   So questions:Am I right that these are 2 totally different  sets of tables? If so, would it not have been more transpar

Hello Community!Today I’m trying to insert some Units of Measure using Data Migration Manager. When I try to commit my changes, I see the error description “Method MODIFY failed : ORA-20122: IsoUnit.ERRUPDUSED: The field [USED_IN_APPL] is not valid for update for user defined codes.” in those UoM that are user defined.Any ideas how can I approach a solution for this? So far I tried setting the “USED_IN_APP” as “Out of Scope” in the Target Table definition but that doesn’t make any difference.

Hi Guys,Is there any out of the box solution available to mass update the PO lines planned receipt date in one go for a specific purchase order.One purchase order usually contains the 30+ lines for different projects and parts with the same wanted receipt date on header. Seems changing the PO header wanted delivery data wont do any changes to the existing lines. Any one found a solution for this? Client is using 23R2 Thanks,Chamath

24.1.5In the Settings dialog for Machine Operations Scheduling, there is a setting for Current Gantt Chart Height with the options Small, Medium, Large, and Auto. When I change this value, all it seems to do is shift the Gantt left-to-right or vice versa, the height does not change.What is the intended function of this setting?

 Hi All,When a Type Designation is connected via the General Tab of the functional object, and a Technical Class Template is also connected, the information of the technical class and attributes details are not visible on the Type Designation Tab. Instead, it only appears on the Requirements Tab. The same information appears to be duplicated across three locations: Type Designation Tab Requirements Tab Attachment Panel (as characteristics)   I’m trying to understand the functional purpose of the Type Designation Tab. Is there a specific use case or workflow where this tab is essential, or is it redundant due to the availability of the same information on the other tabs and attachment panel?Please let me know your thoughts!Thanks & Best Regards,Nipun

Our customer has installed version 24.1.5 recently (previously used version 23.1.4) . They have custom fields in the Document Revision window, and the view used for the Document Revision pages is DOC_ISSUE_REFERENCE. In the core code, IFS removed the objkey from the view, which is preventing us from publishing the custom fields in the DocIssue entity to this view. Additionally, due to the custom fields in the Document Revision window, we are unable to load the configured page.I haven’t found any solution to resolve this issue other than adding the objkey to the DOC_ISSUE_REFERENCE view as a customization. Many thanks for your inputs on this issue. Best regards,Uvini

In APPS10, we used the ifs application add-on for our users to send emails to Business Mail in IFS.We are moving into IFS Cloud and I am wondering if there is a Cloud version of this option.​​​​​​

hello,We are using IFSCloud 23R1 in saas mode hosted by IFS, and the support informed us that we are getting out of storage space  and that it is connected to ACT_HI_VARINST table and its indexesthis table looks to be connected to BPA (Workflow) or/and “active engine” and “Camunda” does anyone as already some experience about how to manage this table and especially how to purge it ?thank you in advance for any answer or suggestion

Hi,Kindly is it possible to copy customer agreement for a customer to all other customers using IFS10Thank you

Hi all, I have a service contract with a service line with the invoice type resources used and with a cap of 5000. I then create a WO and connect the service contract and line to the WO. In the invoice I report personnel, material and expenses. When I invoice to the customer invoice all of this costs appear their. I can’t understand what are the costs that are considered being the resources. Can anynone help?

In IFS Cloud 24R1 UPD 5, Inventory Part has a classification called Product Category which is a drop-down list.  However, I could not find any basic data page where values can be added to Product Category. Couldn’t find any content in the IFS Product Documentation regarding this field and the Inventory Part page has no Field Description for it either.  Can someone help please?TIA

In IEE, we can see a posting tab that shows the posting line of the Manual Customer Invoice. On Preliminary Customer invoices, the Posting tab is important as it enables them to review and verify the posting information they have created before finally posting it. In Cloud I cannot find any posting details on a Manual Customer Invoice that is in Preliminary status.  

Our company direction is to move to Oracle 23C in 2024.  What are the plans for IFS Maintenix on-premises to move to Oracle 23C?

Hi, I couldn’t find this screen’s permission set.Would you help me please? 

Good day.  We have a requirement for some Advances on a TR to be paid into a Cash Passport.  Anyone that can confirm how to do the setup in Employee Payment Method for this type of payment?Thank you.Anya

Hi everyone, I have a question regarding the appointment booking process. I am using FSM (IFS Cloud 24R1) integrated with PSO. According to the documentation (Scheduling Demystified 24R1 - page 163), once I click on the ,,Request,, button in appointment booking page, the activity status in PSO should change to ,,do not schedule,,,. In my environment, this does not happen. The activity remains allocated, it does not change its status. Am I missing a parameter or what could be the cause? Thank you in advance!Best Regards,Miruna