IFS Solutions

We are getting an error when the scheduled job “Schedule id 57 : Start Time Balance Reconciliation” does not complete, so we have to manually reconcile. This has been going on for at least one month. No prior issues on Apps 10 since going live almost 3 years ago.

Hi everyone, I'm facing a challenge with managing person IDs in IFS Cloud when an employee's name changes. Currently, the person IDs are based on the employee's first name initial, and last name.However, when an employee's name changes (due to marriage, legal name change, etc.), the person ID needs to be updated accordingly.Is there a way to make this change within the application itself? Regards,Navoda

Morning!We would like to know any functional enhancements in Business Reporter between Apps 10 (Upd18) and IFS Cloud 23R2?Please can you provide direction to where we can find this summary.Thanks

Hello IFS Friends, When using Oracle SQL Developer I get a different value for balances of GL accounts vs using the GL Balance Analysis screen in IFS. We’re on IFS 10.11 and I’m using IEE. Logging in user App Owner in both cases. Am I using the wrong view? Below is my SQL Query and the result:    And here’s the same searching using IFS front end GL Balance Analysis screen, but getting different result:  System info is telling me this is the right view:  I’m getting the same type of issue no mater what parameters I use (specifying company code, time periods, etc.) Any suggestions? Thank you!

Is it possible find out who authorised a Depreciation Proposal, it does not seem to be stored in any table?

In APPS10 Where did the Customer Delivery Tax Information Tax Regime field move to? 

We have issues with our “Final Invoice Posting” scheduled database task. Some of the supplier invoices post successfully, and others are skipped and have to be manually posted.We have tried running the Task manually and it always skips the same invoices. When users try to manually change the invoices to Finally Posted, they do not receive any errors. Any ideas why the task would be skipping some invoices and not others? Below is our task setup: And an example of one of the background jobs where some invoices are skipped: 

Hi experts, I need to add the request.access_group variable in a notification message which is sent when an escalation is created. So, I have thought of starting from the escalation table, then moving to quote table and then moving to request table, and from there getting the access group value. In my notification message, I have included {{request.access_group}}.This is the Substitution map I have created which is giving an empty value in the email.How can I get this to work? Cheers,Buddhima

Just upgraded from IFS23R2 to IFS24R1 without hickups (thumbs up). Now I want to know how to make bulk changes to the time zone per user setting. I open the debug options and wham, what do I see…Page info gives:Where did the SQL part go that helped me to find the query (and views) used?Where is the link to the projection?Where is… the rest?User has been set up to have all access to all projections. All system privileges are added to the IFS_FULL role that we prepared (with all the projections).And no, I checked, it is not in the known IFS24R1 limitations:  

Hi all, I have a question about ms level 1. I would like to create a forecast for a part has configuration id via MS Level 1 Part page. For example, *part no=X*configuration id=1234I wonder the forecast for the x part especially 1234 configuration id so I would like to especially create the MS1 for the part has 1234 configuration id. If is it possible, where can I enter the configuration id on the MS Level 1 Part page?ThanksOzge

Hello everyone, I've come across the 'Propose Project Transaction' checkbox when creating a project.Could someone explain the functionality and typical usage of this feature within IFS? Thanks and Regards,Navoda

Hello - I have a customer that is using the Quick Customer Order Registration assistant. When they try to use the “Add From Order” to copy the lines from an existing customer order, change the quantities the lines are not copied over.    

We encounter an issue when we enter a customer check for a customer who is set up as “other payer” for multiple customers. We can go in and match the invoices, but once we hit finish, it only matches those invoices that match the Payer Identity and puts the other payment “On account. We then have to go in and perform an offset to apply the payment on account to the invoice. In App 9, this wasn't an issue, and it would match all the selected invoices.Are we missing a step or any required basic data set up?Any insight would be appreciated.    

Hi,We have received an invoice from a supplier but the quantity invoiced was lower than stated on the GRN / PO. We allocated the invoice against the correct quantity received, leaving a balance remaining on the GRN.Since then the PO has been reduced to match the quantity invoiced.  (Incorrect amount GRN’d at the beginning).Can the amount GRN’d be reduced so it removed it from the GRNI as we will not be receiving the balance?The invoice has been paid in full in April 2024.Thank you,Lisa

Hello Community,We have a number of customer invoices that are paid, but the payment was not connected to the invoice. This has created a Customer Ledger Age Analysis report that is incorrect. Is there a way to mark these Invoice paid, so they fall off the report?Thanks. 

Company policies are preventing download from Microsoft and therefor Azure VPN cannot be downloaded. Is there other options for customers to connect to the build place DB?Like a IPSec tunnel\connection from Corporate Firewall or a different VPN client.

We would like to run a month long campaign for all customers aside from a few national accounts that already receive discounts on the campaign items.  What is the best way to go about this?  I have selected the “include all customers” toggle to get the campaign applied to everyone but I’d like to be able to exclude these two customers.  We are running IFS Cloud 23R2 if it matters.

I am new to page design.  I have figured out how to remove things that I don’t want certain users to see, saved and published them as new contexts.  What I cannot figure out is how to assign those contexts to a user or user group.  The Test context is not showing any changes for the user when they log in.  

Hi, we have a common scenario in Apps10 where there is a Customer Order Line with supply code “DOP Order”, and the DOP Order is linked to a Shop Order.We’ve noticed that once the Shop Order has been completed, the DOP Order closes and the “Qty Complete” field is populated with the total qty received from the Shop Order.Occasionally, a customer order is cancelled after we have already closed the shop order.We’re able to reopen the shop order, unreceive the manufactured qty, and unissue the materials, but this does not seem to impact the DOP Order. The “Qty Complete” field doesn’t change which means we’re unable to cancel either the Shop Order or DOP Order.Would appreciate any advice on this!

Lease liability created in Gyd , but once i run depreciation proposal the system calculates and books depreciation in USD .

When we try to close out a period, we get this error message that there are vouchers in the hold table.However, when I look in the hold table (Vouchers Analysis/Voucher Rows Analysis) it is blank, even using admin credentials.I was able to find these transactions in the database (select * from voucher where voucher_status <> 'Approved').The vouchers causing this issue are all Voucher Type T and have negative voucher numbers. They are all in Not Approved / Waiting voucher status. I also checked that these transactions do not show up if I try to run Update GL Vouchers (with wide open parameters. How can we approve these vouchers?What would cause them to get created with negative vouchers like this, and why are they not showing up to be approved in Vouchers Analysis?     

Dear All, After returning the part/material via the Return tab on Work Task, the part still remains as issued in the Material tab rather than automatically going to unissued. This probably causes one to perform the ‘Start Rental’ option even after  the ‘End Rental’ event has occurred.. Is this a bug in the application or I am missing out on something? Kindly help on the same.. This appears to be a bug..

Dear All, After returning the part/material via the Return tab on Work Task, the part still remains as issued in the Material tab rather than automatically going to unissued. This probably causes one to perform the ‘Start Rental’ option even after  the ‘End Rental’ event has occurred.. Is this a bug in the application or I am missing out on something?@LenaicDAVID any inputs on the same?

Hi, With the rental management process, it is possible to manage the rental of a tool from a Supplier directly from a Work Task : start rental, end rental...Is it possible to manage this kind of rental from MWO Service App ?I cannot find these actions on the work assignment pushed to the mobile device.If this functionality is not available on MWO app, is it part of the roadmap to add it ?Kind regards,Lénaïc

Hi,HSBC requires an SUN (Bacs Service User Number) so that it comes out in the ISO20022 Bacs xml file.It should come out in the <Dbtr> Section as the <Id>. Where in IFS do we enter this data?<Dbtr><Nm>The Company Ltd</Nm><Id><OrgId><Othr><Id>123456</Id></Othr></OrgId></Id></Dbtr> Thanks for any help.Cheers,Graham