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Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

10000 Topics
ATZMICHAEL
Do Gooder (Customer)
ATZMICHAELDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
UI Designer issues with screen events

Hello FSM community,I have encountered an issue in the UI Designer of FSM, specifically within the PERSONCALLEXCEPTADD screen.The problem arises when attempting to add a line into the “Screen Events” -> “Table Events” section. Despite successfully adding a line and subsequently closing the “Screen Events” screen, the added line seems to disappear upon reopening the “Screen Events” window. Furthermore, the script that I try to add this way to the screen does also not execute.This issue has been consistently replicable, and I am currently unable to find a workaround. I am reaching out to inquire if anyone else has experienced a similar issue or if there is a known solution to this problem.With kind regards,Michael

486
ATZMICHAEL
Do Gooder (Customer)
M
Do Gooder (Customer)
maxonbsDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
automated software testing

hi community.We are a ifs customer, and we are doing a lot of customization development ourselves.Based on increased complexity in the software changes and their dependencies we have started looking into possible automated software testing.We would like to do it the same way as ifs is doing it in the cloud build places (automated for example on delivery creation etc.)Is there anyone here in the community who has already done such a thing and interested in talking about how to handle things like:    - testing during development, automate database creation,     - apply testing using https://docs.ifs.com/techdocs/24r1/060_development/050_development_tools/150_script_a_rest/    - managing test scenarios like in component inttst     - reporting results

1010
M
Do Gooder (Customer)
D
Hero (Employee)
Dumintha WijesekaraHero (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Event Action Incorrect Email Formatting

Environment: App9 IEE Steps followed:1. Go to ‘Events’ window2. Find Event Action -> "NEXT_AUTH_PUR_REQ_LINE"3. This Events Action will be executed and Send an Email to External Email Address from IFS Application.4. The format of the email should be in Correct format which should be readable.5. Although the actual format of the email is totally unreadable. Outcome: This is the event action "NEXT_AUTH_PUR_REQ_LINE". This should be the correct format of the email. This is the actual email format received by the user which is unreadable. We have already used <br/> tag to line separation. But the issue is the with “&MESSAGE_TEXT” part in the event action. This is the “&MESSAGE_TEXT” part which is scrambled in the email. Please help to resolve this issue. 

64614
audreyS
Sidekick (Partner)
M
Do Gooder (Customer)
mdeantonDo Gooder (Customer)
asked in Data Migration
Migrate activities to new project

We are doing a project re-organization and need to move activites under newly created projects. Would this be possible using the data migration tool or is it even possible?

891
eqbstal
Superhero (Partner)
A
Sidekick (Customer)
athasankaSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
custom field based on page input data

Hi, Just want to know if it is possible to add a custom field or custom page that will change values based on the inputs on page (not static fields). For example, this page shows summary values based on the input date range. Could we add a custom field (in yellow area) that will use the input date range and show a value (say no of work task transactions for the input date range and highlighted object id)? TIA  

360
A
Sidekick (Customer)
F
Sidekick (Employee)
fengSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
How can we extend the duration of FndTempLobs data?

Hi team,According to the IFS Documentation, we can send extra-large parameters by creating a record inside FndTempLobs as shown below.Large Parameters in Actions - Technical Documentation For IFS Cloud The issue is that LOB storage is described as temporary. About 1 or 2 hours after registration, the data disappears. If the data registered in LOB storage is set to disappear after a certain period, is it possible to extend this duration? I assume there is a cleanup job to remove this data, but I have not been able to find it. Do you have any idea? Thanks! Best regards,Feng 

501
F
Sidekick (Employee)
A
Sidekick (Customer)
athasankaSidekick (Customer)
asked in Assets (Asset Management)
Dynamic equipment structure cost/revenue

Hi all,Looking for the ideas around Equipment Object Cost/Revenue Analysis page available in App9 and Cloud. The information in this page is generated when the costs and revenue are generated, and doesn’t reflect based on any subsequent changes on the structure.Ex. Serial Obj - X incurs a labour cost of $100. Now when you view this in the above page you can see the cost of $100. Next, say you change the Serial Obj X and add a Belongs To Object - Y (A functional object). Now when you view Functional Object - Y in the navigator, it can’t see the structure cost as $100. This is because the parent child relationship was created after the cost was committed.Is there a way to show the cost of $100 on the parent level? TIA.

715
Mayura Wasantha
Superhero (Employee)
V
Do Gooder (Customer)
VICMUMODo Gooder (Customer)
posted in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Best Practices for Creating and Deploying REST APIs in IFS Cloud/Applications

Hello All, I'm interested in leveraging REST APIs to integrate IFS (Cloud or Applications) with external systems. I'm looking for guidance on the best practices for creating and deploying these APIs within IFS.Here are some specific areas where I'd appreciate insights:Development Tools and Frameworks: What tools or frameworks are recommended for building REST APIs in IFS? Are there any IFS-specific tools or preferred approaches? Authentication and Authorization: What are the best practices for securing REST APIs in IFS? How can I implement robust authentication and authorization mechanisms Deployment Considerations: Are there any specific considerations for deploying REST APIs within an on-premise IFS installation? Are there any existing resources or documentation that would be helpful for getting started with IFS REST API development I appreciate any insights and advice the community can offer!

1774
V
Do Gooder (Customer)
K
Do Gooder (Partner)
kanishknsaDo Gooder (Partner)
asked in Finance (Financials)
customer check payments for different payers/customers

Hello,Is there an IFS page (IFS cloud 23r1) where we can create a customer check payment and match customer invoices irrespective of the payer? My understanding from the IFS client requesting this functionality is that they have lot of ‘retail’ customers where the association between payer and customer does not exist, and any customer can pay invoices on behalf of any other customer. 

1013
K
Do Gooder (Partner)
M
Sidekick (Partner)
MiguelAlejosSidekick (Partner)
asked in Assets (Asset Management)
Error IFS Mobile Field On Hold

Hello I want an integration with IFS Mobile, but when I press the send to mobile button I get an error.Is it possible that the send to mobile option can be automatically predefined?How can I solve this error? If I press the on hold button, the transfer to mobile button disappears    

683
C
Do Gooder (Partner)
S
Do Gooder (Customer)
screasonDo Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
IFS Cloud - Where do I find the $ amount received on a receipt?

Where do I find the $ amount received on a receipt? All receipt screens I am familiar with only list quantity recieved requiring me to export to excel and manually calcute the $ amount received.

723
Furkan Zengin
Ultimate Hero (Partner)
A
Do Gooder (Customer)
AleMotaDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Problem with entity not showing in proyection

Hello everyone, hopefully someone can help me.A week ago i created a custom projection and added an entity that was based on a view that a teammate created using IFS Developer studio, back then i just went to the projection and added the propper entity searching by the LU name and that was it, i was able to create a new Aurena page.Today i was going to add some new fields that where added to the view and by some reason the field where not showing so i removed the entity and when i tried to add it it does not apper, the view was redeployed and i tried to create a completely new projection but the entity still not showing, i already look for it on “entity details” page but nothing is showing if i search th LU name.I dont know what im missing in order to make it work, i know is possible because it was working before trying to add thenew view fields.This is the LU that i’ve used previously and here is the search for the entity using the LU name but nothing comes up  

850
A
Do Gooder (Customer)
P
Do Gooder (Customer)
pacharryDo Gooder (Customer)
asked in Data Migration
IFS Cloud Excel Add-in 23R2

Hi,We are currently upgrading from IFS to IFS Cloud.  We currently have a number of Excel migration jobs to support users in their daily work.I have overcome most of the issues encountered so far aside from the following:The Search functionality always throws a Malformed Request error.  Thereafter, nothing related to the Excel add-in works anymore without logging off/on again.Has anyone else encountered and found solutions to these issues? Thank you.  

2798
A
Do Gooder (Customer)
M
Sidekick (Partner)
Marc JohnsonSidekick (Partner)
asked in Products (Manufacturing, Products, Engineering)
Avoid closure of operation/shop order without reporting time

Hi, in our business, every shop order needs manual labor. We would like that shop orders cannot be closed if no time has been reported, is that possible? We sometime have operators who mistakenly approve the wrong shop order in the time clock or the SFW, we would like to avoid this.

1112
K
Do Gooder (Customer)
R
Hero (Customer)
ronhuHero (Customer)
asked in Service (Touch Apps, MWO, MRO)
Can MRO structure template be imported from As-Built Structure?

Community, I am not quite familiar with MRO, so bear with me any “stupid” question I might have now. the fundamental of MRO is to create Serial Structure Template, my question is, how we could simply retrieve this from a product built in-house, does system support transfer the As-built Structure (built in house and sale to customer) to Serial Structure Template? Thank you.

160
R
Hero (Customer)
M
Sidekick (Partner)
MuzYashoNSidekick (Partner)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Demand Planner forecast and S&OP

Hi,My question is around how to marry up the Demand Planner forecast and Product Family forecast at MSL0Now I understand that Demand Planner looks at the history and predicts the forecast.When it comes to S&OP it looks at several criteria for an instance production plan, business opportunity forecast , and generate a plan for the product family which can then be imported to MSL0 which can then be dis-aggregated to MSL1Is there a better way to manage DP forecast and S&OP forecast together ? Kind RegardsYashodha  

690
M
Sidekick (Partner)
Link
Superhero (Customer)
LinkSuperhero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
How to copy files to the IFS database server for importing

Dear IFS experts,we use IFS APPS 10 in the cloud and want to automatically import financial files into IFS.This means that we need to copy our files to the IFS database server. For this case we have boomi.What do I need to set up?How did you manage this process and what would you recommend?

2547
Link
Superhero (Customer)
A
Sidekick (Partner)
ArcElhadCSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS Signature Service

hi

170
A
Sidekick (Partner)
S
Do Gooder (Customer)
SzymonDybowskiASDo Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Forecast to default future period to specific value

Hello All, I have come across an issue where when I am using Moveable Holidays these are only considered to be in the past and not applied as default in the future (therefore forecasted at default value).What I mean is, if Period 52 (set to weeks in DP Server) has been our shutdown and I had generated that in the Moveable Holidays as well as future dates for Period 52, the DP Client checks what was before the holiday period in the past (demand registered) and after and then fills in that gap using it as base for calculation of the forecast for the same period in the future.What shall I do for the DP Client to generate the future period 52 to be projected at 0 as this is our shutdown and we are not accepting demand for period 52 of any year?Would anyone here have an idea what I can do, as I have searched through everything and I cannot find a solution to this. This is to help us with maintaining materials and packaging stocks at right level around the shutdown period not overstocking, a

130
S
Do Gooder (Customer)
M
Sidekick (Partner)
ManushaSidekick (Partner)
asked in Service (Touch Apps, MWO, MRO)
Only 3 Maintenance Survey ranks for one one work type

Something I noticed was in Apps 10, for maintenance surveys, even if you have defined more than three surveys for one work type, only the first three surveys are triggered. I tested this for a customer and as well as in one of our internal environments and the behavior was similar.  Is there a way to go around this? Is there a parameter setup I’m not aware about?  Thank you,  

311
M
Sidekick (Partner)
B
Sidekick (Employee)
bartlomiej.pobochaSidekick (Employee)
asked in Supply Chain
Report base on Inventory Part Availability Planning data

Tab named "All" in Inventory Part Availability Planning frame base on temporary table(INV_PART_AVAIL_SUM_QTY_TMP) which is created each time we ask frame to populate for some record(please find attachments ORDER_SUPP_DEM_EXT_TMP_VIEW.png and Inventory Part Availability Planning.png). There are several function which populate temporary tables(e.g.: IFSAPP.Order_Supply_Demand_API.Populate_Temporary_Tables__ ).We want to create report base on data from mentioned tab(Actual demand, Planned Demand, Supply, On Hand) and look for the best solution for this purpose(without customization). Does someone has any experience in this area?

2861
E
Sidekick (Customer)
P
Hero (Employee)
PIrelandHero (Employee)
asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)
Report Code field on Activity Resource Planning - help please.

Both the Planning and Employee Allocation tabs of Activity Resource Planning have a field labelled Report Code.  It is not insertable or updateable on either of these tabs and always has the value of %.While training, I could not explain to our customer what it it is used for in this context or why it is there.  There is no field description that might help.  The page help is useless.Miight there be someone who has an answer for this?Thank you.PatrickPS:  No need to explaing to me what a Report Code is, that’s basic and well understood.

1303
P
Hero (Employee)
PRODQ
Superhero (Customer)
PRODQSuperhero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
FUSRNULL Error External Supplier Invoice Load Information

Has anyone come across this error before at all?  User reports getting this error when RMB/create invoices on the "External Supplier Invoice Load Information" screen.   Permissions look like they’re exactly the same for this user as others running the same process.  No-one else reporting this issue.  I logged on as user.  If I process from "External Supplier Invoices" screen it works fine.  If I process from "External Invoice Supplier Invoice Load Information" it falls over.   File is coming from our external expenses software.  I am advised there aren’t any issues with User setup/permissions from this software - though it shouldn’t make any difference as it’s just import of an external file. User has DocMan permissions and is in the appropriate Doc Group.  Any thoughts/suggestions/ideas would be appreciated. ThanksLinda

860
PRODQ
Superhero (Customer)
P
Do Gooder (Customer)
PaulinaPiDo Gooder (Customer)
asked in HCM (Human Capital Management, Payroll)
document basic data/template usage

I cant find what the options in template usage means.Sometimes when i generate hr document i cant delete it because i have message that is in export document and i cant do that. But i cant find it in tab - document export. What iwhat does export mean? 

532
K
Do Gooder (Customer)
P
Do Gooder (Partner)
pasantosDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Question Numbers on Maintenance Survey (MWO eForm)

It is possible to remove the question number of the Maintenance Survey (MWO eForm)?What i mean by that is, for example when we configure a new Survey and then associate to the workflow to be displayed in Mobile, the eForm looks like this:​​​​PS

210
P
Do Gooder (Partner)

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