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Question

Create a new configuration in customer order

  • March 3, 2025
  • 3 replies
  • 63 views

Link
Superhero (Customer)
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  • Superhero (Customer)
  • 1265 replies

Hello everybody,

I want to create a new configuration from customer order or sales quotation.

But the create function is disabled.

What can be the reason?

What to do?

 

 

 

3 replies

Abdul
Superhero (Partner)
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  • Superhero (Partner)
  • 543 replies
  • March 3, 2025

Hi ​@Link,

Please check whether following conditions are meeting:

  1. Configuration Id for selected line should ‘*’ or null.
  2. Line status should be Released.
  3. Order status should either be Planned or Released or Resereved or Partially Delivered or Picked or Blocked.
  4. Part should be Configurable (refer below screenshot).

 

Regards

Abdul Rehman


Link
Superhero (Customer)
Forum|alt.badge.img+23
  • Author
  • Superhero (Customer)
  • 1265 replies
  • March 3, 2025

Dear ​@Abdul 

Thank you for your reply.

Yes, all these conditions are fulfilled.

 


Link
Superhero (Customer)
Forum|alt.badge.img+23
  • Author
  • Superhero (Customer)
  • 1265 replies
  • March 13, 2025

Are there any jobs or other required settings?