IFS Solutions

Is there a page with definitions of the MRP Messages?  There are so many of them and I need to be able to explain to my purchasing team what each one means.  Help!

We have discovered that our IFSCloud database server is currently running 1 hour behind the local time, resulting in a 1-hour time difference between the server and the local time.I would like to know if adjusting the server time while the environment is up and running could cause any issues. Has anyone encountered this situation before? If so, what precautions should we take when correcting the server time to avoid any potential impact on the system or database performance?Any insights or best practices would be greatly appreciated!

It is reported that the code part header text is not visible when logged with certain users. After further  investigating it was decided that it was not caused due to a permission setup. When I logged in with same   user credentials I was able to see the details.Requested customer to  clear cache and relog in ,nevertheless still they cant see the code part descriptions properly.What can be causing this issue .Your kind input is greatly appreciated.ThanksUdanee 

We receive e-mail notifications from DoNotReply@ifs.com every day. This notification lets us know that the license key for installation for some of our previous customers will expire on a certain date in the past.Additionally, the email contains a link and a statement that this email is being sent to the 'mail list'. If we try to access the link, we are told that the page no longer exists.As they are no longer existing customers with us, we no longer wish to receive these e-mails and they are creating a lot of unnecessary noise every day.Have anyone experienced this and know how to get rid of these emails?

Hello,We are currently using IFS Cloud 23R1 and have IFS host our environments. I have a few questions that I’m hoping other community members will be able to answer. We recently configured a new file storage repository and would like to know if the clones we request IFS to perform will also clone the file storage for these environments. Previously when we stored our files in database storage, this would occur, but since this is a new storage outside of File Storage, even though its still hosted by IFS, we aren’t sure if this will be affected. (We’d like it to be)  Is there anything that isn’t affected by the clone other than users? Maybe something that indicates which environment we are in? We have some configurations in place that help with displaying ‘this is a test environment’ at the top of all forms. This helps us stop confusion since we can now differentiate forms printed from a test environment rather than our production environment. The downside is whenever a clone occurs, all

I am setting up e-invoice process monitoring in Mexico in Cloud version 2023R2 with MX country package.I want the invoices to remain in prel state until a succesful response message has arrived. Today the invoices are processed to Posted automatically, even with a failed response message. This makes impossible to adjust the wrong values (causing the failed response message). What does Process after Response mean? Automatically Process Accepted Invoice?I have them unchecked, but invoices are still posted automatically after the Send is done 

Want to confirm it is NOT possible to add a customer order line with a Supply Code of “Service Order” to an IFS Shipment.   The customer order line is a non-inventory sales part.  I found it possible to add a non-inventory part to a shipment, but not when the Supply Code is “Service Order”.It appears that way, but need to confirm I’m not missing a setup step. Thanks for your help.   

Hi, We have a work schedule that is from 3:00PM to 2:00AM the next day and some employees take lunch around 12:00AM the next day.  If they clock out for lunch at 12:00 AM and clock back in at 12:30AM it doesn’t register it as the part of the same work day.  However, if they do not clock in/out for lunch and only clock out for lunch then it calculates correctly.  Please see screenshots below:Day Type Flexible Break Rule: Time card without clocking out for lunch: Time card when they do clock out for lunch: Can someone please help as to why the results are not calculating correctly?  Thanks in advance!Liz

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I have a number of customer orders that have been raised and saved. these orders need to be amended from 1 site to another. Is there a way to do this other than deleting the orders and re-raising on the new site?

Hello,When there is an over consumption of Budget, system does not allow to Cancel a Purchase Order, that will eventually bring down the consumption value.Same issue also exists in case of reducing PO value through Change Order. Due to Over-consumption users are blocked with an error message to cancel any PO or to reduce any value in PO unless Budget Control is disabled. Blocking of PO should trigger only in case of increasing any value or adding a new line.System should not block while cancelling PO or reducing any value in PO since these action helps to reduce the cost of the project and eventually reduces the over consumption.The below error says, ‘Transaction will exceed budget’, when the action is to cancel the PO. 

Hi,Our customer is experiencing issues with long-running online jobs, which fail after 10 minutes due to a timeout. The Network tab in DevTools shows a 504 Gateway Timeout error.Where can we configure or extend this timeout?  

Jak zachowa się system, jeśli po aktualizacji do wersji 24R1 zrobimy kopię zapasową z dnia, w którym mieliśmy wersję 23R2. Czy wersja 23R2 zostanie przywrócona?

Hi all, Would you kindly advise in which IFS Aurena page display the below Mobile User ‘Executed Signature’ entries made in the Report In page of the MWO App? Many thanks. 

Hello,  I want to import invoices to cloud from 7.5 a “PartlyPaidPosted” invoices. Is it possible to have this status automatically  on the imported invoices ?  Best regards

Hi When updating from 23R2SU4 to 24R1SU2, all of the permissions for the projection of '~MigJobHandling', which is the permissions of the migration job, were revoked. Has anyone else experienced the same problem?・Why are permission revoked when Release Update is applied?・What is the workaround?

HelloUsing the date parameter and any of the selection parameters it works perfectly, but when I use Model: It doesn't work.I am sending the main screen where the documentation indicates that it must have a model and a location:   I am sending the scope screen where we can see the model and the location that is ideal for the recurring service.  As you can see, there are scopes, this is where the problem occurs, if I use only the start and end date it generates the request and works as it should, but if I use the model filter it doesn't work  This is the error presented when I use model, I need it to work.  The service object is functional 

Maintenance Planning Board in 23R1. Hi there has anyone got any videos or info on MPB available. Thanks

PL/SQL Access Provider is RED due to Certificate validation failure in app10.Below solutions tried, still no luckhttps://docs.ifs.com/techdocs/Foundation1/040_administration/240_integration/328_configure_plsqlap/default.htm

We are regularly getting this error - but I am struggling to find any dates out of sync.  I have seen the previous conversation that indicates this was resolved.  We are on Apps10 UPD21.Trying to tackle the failed transactions, but some are proving tricky.  Any help would be great.  Thanks

Hi community,Does everyone know the difference between those attributes?Difference between Attributes Time_diary_no_auth and Time_Reg_no_auth.I need to setup a role with access to Time Registration but with NO access to Time Card.Thanks and best regards,   

To all you clever IFS folk,Is there anywhere in the supplier set up that you can block the user from raising a Purchase Order (PO)? I know you can make the supplier inactive on the invoicing tab but this does not stop a user from raising and releasing a PO on the supplier? We are wanting an easy way with new suppliers to allow their setup and stop orders being placed until all QA documentation has been received. We are on our journey to Cloud but ideally need something we can put in place in Apps9 asap.Thanks Sarah

Hi,A user has encountered an issue when registering the leaves, The Carry Forward Absence Limit is showing a minus value. Even though the employee has registered annual leaves, the deduction has been made in Carry Forward Leaves. What can be the cause for this.There is no Lowest Negative Value being definedAppreciate it if you can update me on this to check any setting related to this. Thank you.

Hi,Why there are cases where the Warehouse Tasks are in Status Cancelled and the Transport Tasks are executed? In theory, if the Transport Task is Executed, shouldn't the Warehouse Task inherit this information and become in Closed status?What is the difference between the Warehouse being Cancelled or Closed, if the TT is already Executed?Best regards,Luísa Quintas​​​​​​​

Customer uses full flex work hours so there is no particular log in and out time, they want to get OT calculations setup. So how they want is, if the OT to be paid only in 15 minutes blocks. If a person works 14 minutes, there is no OT and the time should be not considered. If they work 44 minutes it will 30 minutes OT and 14 minutes from (30 to 44 )not considered.