IFS Solutions

Hello all,We recently upgraded from 22.2.14 to 24.1.2.Our lobby datasources no longer work with a ‘DISTINCT’ in the column definition. They worked fine in 22R2. I tried adding a DISTINCT to a simple standard IFS datasource and it also did not work. All of the Queries seem to work fine in SQLDevelopper.Is DISTINCT no longer supported in datasource column definitions, or does it have to be implemented in a certain way? If so, what is the good implimentation method?Error message: Could not preview element. Make sure datasource is configured correctly and view is existing.Sample attached, but it could be any datasource.

Is there a limit to the number of Shop Orders that can be Reserved in one hit? Seems to be 120?   Is there any recommended alternative approach where we have more than 120 to reserve in one go? Thanks

I have tried enable the baseline “ReceivingList” screen in FSM Mobile application through configurations but the screen is not visible in Global menu.Can any one suggest for this issue?

Hi Team, We are currently using FSM Update 25 and we have noticed that the service visit history report comes in Landscape format instead of portrait can anyone confirm if this is FSM new feature. Thanks,Vikrant Singh.

We have instances where we need to change the inventory part number on a sales part after it has been saved and transactions are done. We cannot issue new sales part numbers every time we have new inventory parts because we have “printed” literature that shows our sales parts. So, we need the same sales part ID to remain, but connected to a different inventory part.In IFS applications 7, it was possible to change the Inventory part that was connected to a sales part in the “Sales Part” windowIn later versions, this possibility has been restricted, and the system was designed to maintain a one-to-many relationship between inventory parts and sales parts.Can you please specify the reason why this functionality was disabled after apps7? Can you suggest a workaround we can use in the above situation, instead of creating a new sales part?

Hello Community,I want to ask about this statement in IFS docs?Here is the link - https://docs.ifs.com/techdocs/23r2/010_overview/020_high_level_architecture/ What are all the reasons behind this? Why build place must (or should?) not contain customer production data?Is it because of the data protection laws of the various countries? If yes, then how IFS manages this on use place environments like CFG, UAT which are sometimes accessible by consultants residing in different countries. Thanks in advance.

Good day.  Due to multiple approval levels on TR’s at our Customer, we are using a combination of the Travel Request Configuration and Approval Routings.  If first level Approval has been done based on the TR Configuration setup, but TR is Rejected on 2nd or 3rd level approval step via the Approval Routing, the status of the TR remains “Approved” (based on 1st level approval that was done). Any suggestions in this regard?Thank you.Anya 

Shop Floor Reporting User Settings per SiteDefault Register Time for EmployeesWhen I need the default value for Approve Operation - Register Time for EmployeesRegister Time for EmployeesThe settings for Register Time for Employees   

In IFS Cloud 24R1 UPD 5, Inventory Part has a classification called Product Category which is a drop-down list.  However, I could not find any basic data page where values can be added to Product Category. Couldn’t find any content in the IFS Product Documentation regarding this field and the Inventory Part page has no Field Description for it either.  Can someone help please?TIA

Hi, I’d like to suggest some enhancement for the very useful Quick Preview feature IFS Cloud offers for some files types when using Document Management.Currently, we can : Rotate Zoom in/out with a slider (with no real-time preview)I suggest 2 other functionnalities that would be more ergonomic to use, especially with touch devices :Zoom In and Zoom out buttons : zoom in or out by increment (10% ?) Full page : auto scale the document to display the full picture (if image) or full page (if PDF)    This would seriously increase the ergonomy to view some technical drawings in the Shop Floor Workbench screen for example.Best regards, Pierre

How can one load the Appointment Templates Details defined on the cloud as shown below, +to PSOWhen a load from cloud is pushed i do see the appointment templates in the Load.how ever this is not being reflected in the Appointment Template on PSO.is there a parameter or setting that needs to

Community, we are testing Project Delivery when components are manufactured in different sites.We would like to know what is the IFS solution for the semi-finished material movement in one activity or multiple activities.components are manufactured in different site, but within the same activity. components are manufactured in different site, but in different activity.the semi-finished part 30-120 how to move from site 2 to site 1 in the above 2 scenarios?attached the diagram illustrated in the above 2 scenarios.

Hello, I’m attempting to send a POST request with the body of type ‘multipart/form-data’.I can’t seem to set this up correctly within a Workflow getting back a 400 status code everytime - does anyone have experience with this, sending through a Workflow or any other method?  I have seen the use of utl_http but I received some other errors when trying that and was hoping I could avoid going down that route. Appreciate any responses, thanks.

Have there been any instances in APP10 where a Mixed Payment transaction, entered under the 'Enter Supplier Payment' type with a payee identity and no invoice, was recorded as a park disbursement payment instead of in the Supplier Ledger?

Hi,We are in the process of implementing IFS and one of the concerns is a way to update (annually) through a migration process, the annual hourly rates of each employee in the organization. Whether it is union agreement driven, or annual merit increase.This would be a tedious task for any HR or payroll employee especially if you had ‘000s of employees.On that note why does IFS have an HCM (HRIS) module that does not calculate hourly rates automatically based on the salary of the employee and their # of hour profile? The push this hourly rate automatically into the JRM module or into the Specific rates for each employee. There needs to also be a migration tool for updating salary information. Henry

Hi Community,In MWO, service Technician have the ability to modify Tool entry in case they make a mistake or they wants to modify their tool entry.In service technician portal, service technician doesn’t  have the ability to do this.We are currently implementing IFS cloud, and I’m curious to know whether service technician have the ability to modify Tool Entry with “IFS cloud”? Thanks Mesh 

Good day.  How do you set up Access for the following:Access for an Employee to a position “higher” up in Position hierarchy e.g Executive PA to have access to position of the Executive? Access for the same Executive PA to Employees in the unit (Employees not reporting to her)?Thank you.Anya  

Hi all,All of our new Synchronization Tasks have been going to Posted state in both Service Engineer and ScanIt apps. The users can’t log in due to sync failing. We have tried restarting the pods, restarting MWS and the DB but with no luck. We have been using these apps for about a year now. We are on Cloud 23.2. Many thanks for any advise.  

In IEE, we can see a posting tab that shows the posting line of the Manual Customer Invoice. On Preliminary Customer invoices, the Posting tab is important as it enables them to review and verify the posting information they have created before finally posting it. In Cloud I cannot find any posting details on a Manual Customer Invoice that is in Preliminary status.  

Hello,in the maintenance module, I want to create an object of type 'Site' and have it linked to the parent, which is 'Client'. So, I created a button and a BPA.I used this projection : and i have this error : ▽ EquipmentObjectStructureNavigationHandling_Error_Log : "java.sql.SQLException: OR A-20111: EquipmentObjGroup.FND_RECORD_NOT_EXIST: The Equipment Ob j Group does not exist. ORA-06512: at "IFSAPP.ERROR_SYS", line 14 0 ORA-06512: at "IFSAPP.ERROR_SYS", line 364 ORA-06512: at "IFSAP P.EQUIPMENT_OBJ_GROUP_API", line 598 ORA-06512: at "IFSAPP.EQUIPM ENT_OBJ_GROUP_API", line 278 ORA-06512: at "IFSAPP.EQUIPMENT_FUNC TIONAL_API", line 4923 ORA-06512: at "IFSAPP.EQUIPMENT_FUNCTIONAL _API", line 5072 ORA-06512: at "IFSAPP.EQUIPMENT_FUNCTIONAL_API", line 5099 ORA-06512: at "IFSAPP.EQUIPMENT_FUNCTIONAL_API", line 5

Hi, When I'm trying to login into the Business Reporter using a super user username/password, it doesn't give any login error neither successfully load the reporter having closed the login dialog. When I choose the azure AD login option it says im already login. It seems something wrong with handling authentication code in the BR login dialog when even authentication happens successfully. Not loading after manually closing the login dialog too.Any workaround for this?This is IFS Cloud 24R1   Thanks!/Methshika

Can anyone advise the parameters to use when scheduling the database task ‘Generate next limits for employees when previous limit year ends today or will end soon’? Also what the typical frequency would be?  

Hi, I couldn’t find this screen’s permission set.Would you help me please? 

Good day.  We have a requirement for some Advances on a TR to be paid into a Cash Passport.  Anyone that can confirm how to do the setup in Employee Payment Method for this type of payment?Thank you.Anya

We are using managed cloud and integrated the Pagero E-Invoice integration.  We are running into a problem where we are requiring line matching.  The external supplier invoices are creating properly.  Supplier invoices are getting the net and gross amounts off the invoices.  The invoice header net, tax, and gross are correct, but the lines are not getting the proper tax applied.We are having to manually adjust the taxes on every invoice line as it is not calculating the net, tax and gross properly on the lines. Even when manually changing to the correct tax, it back calculates and uses the Net as the gross and calculates back to an incorrect net amount.There is not tax code or % on the invoices to use, so the xml is sending a 0 in the tax line.My guess is this is a combination of settings, but our consultant has been unable to fix.I would like the tax amount on the invoice to calculate based on the % assigned to the address code assigned under our company