ollowing the deployment of IFS Application UPD27 on May 11, our Production Touch Apps Server (TAS) has become inaccessible. The landing page fails to load and displays the following error:
Server Error in '/' Application.
Value cannot be null.
Parameter name: key
This issue persists despite multiple recovery and reinstallation attempts.
Environment Details:
- IFS Application Version: UPD27
- TAS Version: 10.24.537.2
- Previous Working Version: UPD25 (Release 86)
- OS: Windows Server (IIS-hosted)
- No TAS included in UPD26 or UPD27
Symptoms & Observations:
- Web Error: Occurs immediately on accessing the TAS landing page.
- Stack Trace: Points to
OracleInternal.ConnectionPool.PoolManager
andAppManager.cs
failing due to a null key. - Installer Log: Shows successful deployment but ends with:
ORA-01017: invalid username/password; logon denied System.ArgumentNullException: Value cannot be null. Parameter name: key
- TASTrace.log:
- Frequent assembly resolution failures (e.g.,
Ifs.Cloud.Utility.resources
,Ifs.Cloud.Push.resources
) - PushClient creation fails due to missing Notification Hub parameters
- Oracle errors: ORA-20110, ORA-20113, ORA-01031, ORA-06512
- Authentication failures: OpenID token expiration, invalid credentials
- Execution timeouts and stack
- traces in
ServerCommandCollection.cs
andProjectionFunction.cs
Has anyone experienced a similar issue after UPD27 deployment or during TAS reinstallation?
- What could be causing the
Value cannot be null. Parameter name: key
error? - Could this be related to Oracle schema inconsistencies, registry corruption, or PushClient misconfiguration?
- Any known fixes for assembly resolution failures or PushClient setup?
- Frequent assembly resolution failures (e.g.,