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TAS Not Accessible After UPD27 Deployment – "Value cannot be null" + Oracle & Assembly Errors

  • May 17, 2025
  • 1 reply
  • 36 views

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ollowing the deployment of IFS Application UPD27 on May 11, our Production Touch Apps Server (TAS) has become inaccessible. The landing page fails to load and displays the following error:

Server Error in '/' Application.
Value cannot be null.
Parameter name: key

This issue persists despite multiple recovery and reinstallation attempts.

Environment Details:

  • IFS Application Version: UPD27
  • TAS Version: 10.24.537.2
  • Previous Working Version: UPD25 (Release 86)
  • OS: Windows Server (IIS-hosted)
  • No TAS included in UPD26 or UPD27

Symptoms & Observations:

  • Web Error: Occurs immediately on accessing the TAS landing page.
  • Stack Trace: Points to OracleInternal.ConnectionPool.PoolManager and AppManager.cs failing due to a null key.
  • Installer Log: Shows successful deployment but ends with:
    ORA-01017: invalid username/password; logon denied
    System.ArgumentNullException: Value cannot be null. Parameter name: key
    
  • TASTrace.log:
    • Frequent assembly resolution failures (e.g., Ifs.Cloud.Utility.resourcesIfs.Cloud.Push.resources)
    • PushClient creation fails due to missing Notification Hub parameters
    • Oracle errors: ORA-20110, ORA-20113, ORA-01031, ORA-06512
    • Authentication failures: OpenID token expiration, invalid credentials
    • Execution timeouts and stack
    • traces in ServerCommandCollection.cs and ProjectionFunction.cs
       

      Has anyone experienced a similar issue after UPD27 deployment or during TAS reinstallation?

    • What could be causing the Value cannot be null. Parameter name: key error?
    • Could this be related to Oracle schema inconsistenciesregistry corruption, or PushClient misconfiguration?
    • Any known fixes for assembly resolution failures or PushClient setup?

JOOLSE
Hero (Employee)
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  • Hero (Employee)
  • May 23, 2025

Hi

Have this issue been resolved? If not please submit a case to IFS. 

Regards

Johan


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